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From Analysis to Evaluation: Tools, Tips, and Techniques for Trainers

From Analysis to Evaluation: Tools, Tips, and Techniques for Trainers


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About the Book

In this new book from the author of e-Learning on a Shoestring and Better than Bullet Points, Jane Bozarth has gathered a wealth of tools from leading training practitioners. Anyone—from the interested manager to the experienced training professional—can depend on this book when designing or delivering training. This single book contains all the valuable tools of the trade: worksheets for assessing training needs and writing goals and objectives; checklists for organizing the venue; and tools for analysis and structuring content. This remarkable resource also includes instant evaluation and measurement surveys, which can be customized freely from the companion website. In addition, Bozarth includes a wealth of invaluable advice for trainers at all levels on how to make effective use of props, staying energized, marketing training programs, and other things they don't tell you in train-the-trainer courses.

Table of Contents:
Acknowledgments xvii Preface xix Introduction 1 Tool 1. ADDIE Wheel 7 CHAPTER 1: Analyze 9 Data Collection 10 Tool 2. Data-Gathering Strategies 11 What's the Problem? 12 Tool 3. Grid: Is It a Training Problem? 13 Tool 4. Training Assistance Request Worksheet 15 Tool 5. Twenty Questions You Should Always Ask Before Starting Any Training Program 16 Tool 6. Needs Analysis for Training Courses 18 Tip. Saying "No." 22 Job, Task, and Skills Analysis 23 Tool 7. Job/Content Analysis 24 Tool 8. Task Analysis Form 25 Tool 9. Skills Chart 27 Analysis: Learners 30 Tool 10. Learner Characteristics 31 Tool 11. Learner Technology Skills 33 Tool 12. Existing Training: Who Gets What? 36 Synthesizing and Reporting Data 37 Tool 13. Training Analysis Recap for Trainer 38 Tool 14. Analysis Report Template 42 Chapter 1 Wrap-Up 44 Analysis: The REAL Story Versus the Sacred Story 44 Tips for Achieving Management Commitment to Training Solutions 45 Tool 15. World's Quickest Training Needs Analysis 47 Additional Suggested Resources 50 CHAPTER 2: Design 51 Tool 16. Find Your 20 Percent 52 Developing Objectives 53 Tips for Creating Objectives: Rules of Thumb and Common Errors 54 Tool 17. Types of Objectives: Seven Levels 55 Tool 18. Writing Objectives: Worksheet 57 Testing 58 Tip. Why Test? 59 Tool 19. Tie Test Items to Objectives 61 Tool 20. Checklist for Culturally Unbiased Test Item Construction 63 Choosing a Delivery Format 64 Tool 21. Delivery Selection Flowchart 65 Tool 22. Traditional or "E"? Or Both? 66 Course Design and Lesson Planning 68 Tool 23. Course Design Worksheet 69 Creating Lesson Plans 76 Tool 24. Lesson Plan Checklist and Content Matrix for Lesson Planning 77 Tool 25. Lesson Plan Template A: Overview Format 79 Tool 26. Lesson Plan Template B: Outline Format 81 Storyboarding Tools 83 Tip: Storyboarding e-Learning with PowerPoint 84 Tool 27. Storyboard Template A: PowerPoint Format 85 Tool 28. Storyboard Template B: Word Format 86 Cost and Time Estimators 88 Tool 29. "Rule of Thumb" Costs for Training 89 Tool 30. Training Design Time Estimate Worksheet 93 Tool 31. e-Learning Design Time Estimator 95 Project Planning 96 Tool 32. Training Project Risk Assessment: "Quick and Dirty Risk" 97 Tool 33. e-Learning Project Plan Outline 98 Tool 34. Classroom Training Project Planning Outline 100 Tool 35. Project Planning Worksheet 104 Chapter 2 Wrap-Up 106 Tool 36. Fink's Principles of Good Course Design 107 Tips for Working with Subject-Matter Experts (SMEs) 108 Additional Suggested Resources 109 CHAPTER 3: Develop 111 Instructional Methods: Basics 112 Tool 37. Instructional Methods: Advantages and Disadvantages 113 Tool 38. Choosing a Lecture 118 Tool 39. Choosing a Demonstration 120 Tool 40. Choosing a Discussion 122 Instructional Methods: Advanced Techniques 124 Tool 41. Using a Case Study 125 Tool 42. Using a Role Play 127 Tool 43. Getting the Most from the Stories You Use 133 Tool 44. The Job Aid Job Aid 135 Matching Methods to Learning Styles and Preferences 139 Tool 45. Activities for Visual, Auditory, and Kinesthetic Preferences 140 Tool 46. Multiple Intelligences Activities 141 Tool 47. Multiple Intelligences Matrix 143 Tool 48. e-Learning Development Techniques: Mix It Up! 145 Developing Materials 146 Tips for Great Handouts 147 Tool 49. Evaluation Worksheet for Graphic Treatment 148 Developing Instructor Guides 150 Tool 50. How to Write an Instructor Guide 151 Tool 51. Sample Scripted Instructor Guide 154 Tool 52. Sample Outline Instructor Guide 156 Tool 53. Sample Overview Instructor Guide 158 Tool 54. Instructor Guide Template Using Icons 159 Tool 55. Instructor Guide Template: Synchronous Training 161 Tool 56. Instructor Guide Template: Teleconference 164 Tool 57. Instructor Guide Template for a Video Conference Featuring a Guest Speaker 166 Tools and Tips for Online Training 169 Tips for What Learners Want: Developing Successful Online Learning Programs 170 Tips for Creating Self-Paced Online Courses 172 Tool 58. Online Course Syllabus Template 173 Tool 59. Principles of Online Design Checklist 177 Chapter 3 Wrap-Up 180 Tool 60. Training Design Checklist: Quick Version 181 Tool 61. Training Design Checklist: Comprehensive Version 182 Additional Suggested Resources 184 CHAPTER 4: Implement 185 Critical Trainer Skills 186 5 Areas of Preparation 187 Tips for Giving Instructions 189 Incredible Credibility 190 The Seven Principles of Facilitation 192 Tool 62. Mapping Discussion Flow 197 Tips for Using Props in Training 200 Tips for Marketing Your Training Programs 201 Tips for Working with Multicultural Audiences 203 Tool 63. Trainer Skills Assessment 204 Dealing with Challenges 210 Tips. Delivering an Unpopular Message 211 When Diffi cult Issues Threaten Training 213 Tips for Handling Challenging Learner Behaviors 216 Trainer Self-Preservation and Self-Development 218 Tool 64. Training Logistics Action Items 219 Tool 65. Training Program/Activity Worksheet 221 Tool 66. Speaker/Presentation Information Worksheet 225 Tool 67. Trainer's Planner for Offsite Training 228 Trainer Self-Preservation: Five Ideas for Taking Charge of Your Recharging 230 Tool 68. Best Books for Trainers 232 Tips for the Lone Ranger Trainer 234 Things They Don't Tell You in Train-the-Trainer Courses 235 Additional Suggested Resources 237 CHAPTER 5: Evaluate 239 Formative Evaluation 241 Tool 69. Formative Self-Evaluation Tool 242 Tool 70. Course Daily Refl ection 245 Tips for Formative Evaluation 246 Summative Evaluation: Client, Team, and Trainer Evaluation of Training 247 Tool 71. Post-Mortem: Client's Evaluation of Training Project 248 Tool 72. Post-Mortem: Team's Evaluation of the Training Project 250 Tool 73. Trainer's Evaluation of Session/Learners 254 Summative Evaluation: Learner Evaluation of Training 257 Tool 74. Learner Course Evaluation Template A: Overview 258 Tool 75. Learner Course Evaluation Template B: Narrative 260 Tool 76. Learner Course Evaluation Template C: Detailed 262 Course and Program Evaluation 265 Tool 77. Strategies for Evaluating Training Results 266 The Kirkpatrick Taxonomy for Evaluating Training Programs 269 What Is "ROI"? 270 Tool 78. Evaluating Training at Five Levels 272 Alternatives to Kirkpatrick? 275 Tool 79. Stuffl ebeam's CIPP Model of Evaluation 276 Additional Suggested Resources 281 List of Contributors 283 About the Editor 287

About the Author :
The Editor Jane Bozarth is e-learning coordinator for North Carolina state government's central personnel office. A popular conference presenter, she also reviews books for Training magazine's monthly "In Print" column. She is the author of e-Learning Solutions on a Shoestring and Better than Bullet Points also from Pfeiffer.


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Product Details
  • ISBN-13: 9780787982010
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Pfeiffer
  • Height: 282 mm
  • No of Pages: 320
  • Sub Title: Tools, Tips, and Techniques for Trainers
  • Width: 218 mm
  • ISBN-10: 0787982016
  • Publisher Date: 16 May 2008
  • Binding: Paperback
  • Language: English
  • Spine Width: 22 mm
  • Weight: 797 gr


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