About the Book
Understanding Health Communications Technologies provides a hands-on guide for students and professionals for effective investment in deployment of management of communication technologies in health settings. Employing case studies that enhance understanding and insight this book guides readers in appropriate technology selection, and long-term strategic management. This book provides an overview of the distribution and use of communication technologies within the health field and includes information about current and emerging synchronous and asynchronous health care communications technologies. It is filled with illustrative examples of real-life projects that have succeeded and provides lessons learned from projects that failed. The thirty-eight case studies cover topics such as management and operations, implementation, communication, outcomes, education, patient care, policy, unique applications, and technology. In addition, each case study includes discussion questions and references.
Written by editors Pamela Whitten and David Cook and a panel of highly experienced contributors, this book offers students and health care professionals practical approaches to evaluating and selecting communications technologies for improving health services delivery.
Table of Contents:
Figures, Tables, and Exhibits.Preface.Foreword (Jonathan D. Linkous).The Editors.The Contributors.PART ONE: IMPLEMENTATION.1. Problems with Implementation: The Story of a Home Telecare Trial (Frances S. Mair, Derek Hibbert, Carl R. May, Robert Angus, Tracy Finch, Angela Boland, Jane O'Connor, Alan Haycox, Chris Roberts, Simon Capewell).2. Challenges in Launching a Malaysian Teleconsulting Network (Richard Wootton, Mohamad Suhaimi Mohamad Tahir).3. Social Aspects of Implementing a Medical Information System: Cure or Symptom? (Ronald E. Rice).4. Telemedicine at Shriners Hospitals for Children: One Size Does Not Fit All (Mark L. Niederpruem, Robert Gerding, Mary E. Kautto, Peter Armstrong, Jana L. C. Lindsey, Katherine Y. Vigil, Cary Burcham, Michael Moushui, Shannon M. Lehman, Donald Lighter).PART TWO: MANAGEMENT AND OPERATIONS.5. Home Telehealth: Overcoming Buy-In Issues (Bonnie Perry Britton, Rhonda Chetney).6. A Model for Persuading Decision Makers and Finding New Partners (Glen Effertz, Steven Beffort, Alistair Preston, Frank D. Pullara, Dale C. Alverson).7. Leadership Issues Facing an E-Start-Up Management Team (James Patterson, Gary M. Shulman).8. A Health Care Information System in Greece: Key Factors, Self-Organization, and Take-Home Lessons (Angelina Kouroubali, Don E. Detmer, Manolis Tsiknakis, Stelios Orphanoudakis).9. The Anatomy of Failure? Teledermatology in an English City (Carl R. May, Maggie Mort, Tracy Finch, Frances S. Mair).PART THREE: COMMUNICATION.10. Research as Dialogue: Health Communication and Behavior Change in Patients' Natural Habitat (Linda M. Harris, Rita Kobb, Patricia Ryan, Adam Darkins, Gary L. Kreps).11. Diagnosing the Communication Infrastructure in Order to Reach Target Audiences: A Study of Hispanic Communities in Los Angeles (Pauline Hope Cheong, Holley A. Wilkin, Sandra Ball-Rokeach).12. The Role of Telehospice in End-of-Life Care (Collette M. Clemens, Beverly Davenport Sypher, Gary C. Doolittle).13. Doctor and Patient Interactions During Telemedicine: Clashes of Perceptions and Reality (Jeanine W. Turner, James D. Robinson, Adil Alaoui, James F. Winchester, Alan Neustadtl, Walid Gabriel Tohme, Betty A. Levine, Jeff Collmann, Seong K. Mun).PART FOUR: OUTCOMES.14. Teletherapy for Childhood Depression: Where Is the Evidence? (Eve-Lynn Nelson).15. Serving Children with Disabilities in Rural Iowa (Dennis C. Harper).16. Crisis Telehealth as a Cost Management Strategy (Susan L. Dimmick, Samuel G. Burgiss, Nikki Cook).17. Using Point-of-Care to Reduce Medication Errors (Chris L. Tucker, Russell Carlson).18. The United Kingdom Virtual Outreach Project (Paul Wallace).19. The Financial Side of a Tele-Oncology Practice (Gary C. Doolittle, Ashley Spaulding, Ryan Spaulding).PART FIVE: EDUCATION.20. The Role of the Internet in Prostate Cancer Survivors' Illness Narratives (Michael Irvin Arrington).21. Successful Web Site Construction and Management: Harnessing the Skill and Enthusiasm of Volunteers (Marlene M. Maheu, Joseph P. McMenamin).22. Multimedia Education for Gestational Diabetes Patients (Deborah C. Glik, Sally F. Shaw, Gloria M. Chinea, Amy Myerson).23. New Paradigms for Continuing Education: Training Providers How to Use Technology (Thomas S. Nesbitt, Thu P. Tran, Jana Katz).24. Telehealth in Cyberspace: Virtual Reality for Distance Learning in Health Education and Training (Dale C. Alverson, Stanley M. Saiki Jr., Thomas P. Caudell).25. The SEEDS Project: From Health Care Information System to Innovative Educational Strategy (Judith J. Warren, Katherine A. Fletcher, Helen R. Connors, Anita Ground, Charlotte Weaver).PART SIX: UNIQUE APPLICATIONS.26. Bringing Care Home to the Rural Elderly: Clinician and Patient Satisfaction with Telehealth Communication (Carma L. Bylund, Bonnie Wakefield, Jane E. Morse, Annette M. Ray).27. Systemwide Rollout of Doctor-Patient Secure Web Messaging: The University of California, Davis, Virtual Care Experience (Eric M. Liederman, Eric M. Zimmerman, Marcos A. Athanasoulis, Margaret A. C. Young).28. Low-Vision Reaching Out Through Telemedicine: The Process of Implementing One Ophthalmic Subspecialty (Jade S. Schiffman, Gina G. Wong, Rosa A. Tang).29. Internet-Based Specialty Consultations: A Study of Adoption Challenges (Paul Heinzelmann, Joseph Kvedar).30. Telerehabilitation: A Harvest of Multidisciplinary Services (Cynthia Scheideman-Miller).PART SEVEN: TECHNOLOGY.31. Sustainable Security: Building Virus and Vulnerability Management into an Organization's Culture (C. Scott Blanchette, David T. Noll).32. Designing Technology: A Case of Vendor and Provider Partnership (Audrey Kinsella, Kim Lee, Brenda Ecken).33. Behind the Applications: Making Technology Transparent (Sally R. Davis, Pamela Whitten).PART EIGHT: POLICY.34. Policy and the Origins of the Arizona Statewide Telemedicine Program (Ronald S. Weinstein, Gail Barker, Sandy Beinar, Michael Holcomb, Elizabeth A. Krupinski, Ana Maria Lopez, Alison Hughes, Richard A. McNeely).35. The Long and Winding Road to Medicare Reimbursement (Joseph A. Tracy, Karen E. Edison).36. Addressing Barriers to Access for Uninsured in Western New York State: WNYhelpnet.org (Thomas Hugh Feeley, Denise M. Rizzo, Jeannine M. Osborne).37. Using Computer Technologies to Provide Relevant Cancer Information to Vulnerable Populations: The NCI Digital Divide Pilot Projects (Gary L. Kreps, David H. Gustafson, Peter Salovey, Rosemarie Slevin Perocchia, Wayne Wilbright, Mary Anne Bright, Cathy Muha, Carol C. Diamond).38. Bridging the Digital Divide: Lessons from the Health InterNetwork India (Joan Dzenowagis, Andrew Pleasant, Shyama Kuruvilla).Name Index.Subject Index.
About the Author :
Pamela Whitten is an associate professor in the Department of Telecommunications at Michigan State University. She is also a senior research fellow for Michigan State University's Institute of Healthcare Studies. David Cook is director of Health and Technology Outreach at the Kansas University Medical Center, Kansas City, Kansas.
