The Reinventing Government Facilitator's Guide
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The Reinventing Government Facilitator's Guide: Introducing Frontline Employees to Reinvention

The Reinventing Government Facilitator's Guide: Introducing Frontline Employees to Reinvention


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About the Book

From David Osborne, the best-selling author of Reinventing Government and Victor Colon Rivera comes the training material you need to implement reform and renewal in government. Since the publication of Reinventing government, readers have sought hands-on materials for implementing the revolutionary concepts of this book in their own organizations. In the Reinventing Government Workbook and Facilitator Guide, David Osborne and Victor Colon Rivera give you the tools you need to effectively apply the principles behind the reinvention revolution that is changing the way government worksThe Facilitators Guide offers detailed, step-by-step instructions on making the training experience rewarding and memorable. It provides: * The groundwork for understanding and preparing for the Reinventing Government Workshop and using the workbook Suggestions, in checklist format, to help promote the workshop and foster communication with decision makers and potential participants A checklist of ideas, suggestions, and items needed to run a successful workshop Information in a step-by-step recipe format to assist you in introducing the workshop, managing the group, and running each of the four modules Additional exercises and overheads designed for longer formatted workshops or courses Reproducible masters that correspond to all overheads The user-friendly workbook brings the pronciples of Reinventing Government to life, helps participants apply the principles, and inspires improved performance. It offers: * A guide to developing innovative and better ways of conducting public business* Tools and techniques to increase the effectiveness of your organization* Examples of successful governments that are reinventing themselves today Designed for use in federal, state, and local government, the workshop material includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment. It also gives you the flexibility to run a one-day, two-day or longer workshop.

Table of Contents:
OVERVIEW; TWO-DAY WORKSHOP; Opening the Workshop; Introduction to Reinventing Government; Module I: Clarifying Your Purpose; Principle 1. Customer-Driven Government; Principle 2. Mission-Driven Government; Principle 3. Anticipatory Government; Module II: Enhancing Your Performance; Principle 4. Results-Oriented Government; Principle 5. Competitive Government; Principle 6. Enterprising Government; Module III: Shifting Your Locus of Control; Principle 7. Decentralized Government; Principle 8. Community-Owned Government; Module IV: Increasing Your Leverage; Principle 9. Catalytic Government; Principle 10. Market-Oriented Government; ONE-DAY WORKSHOP; Opening the Workshop; Introduction to Reinventing Government; Module I: Clarifying Your Purpose; Principle 1. Customer-Driven Government; Principle 2. Mission-Driven Government; Module II: Enhancing Your Performance; Principle 4. Results-Oriented Government; Module III: Shifting Your Locus of Control; Principle 7. Decentralized Government; EXTENDED APPLICATIONS AND OPTIONAL EXERCISES; Principle 1. Customer-Driven Government; Principle 2. Mission-Driven Government; Principle 6. Enterprising Government; Principle 7. Decentralized Government; Principle 9. Catalytic Government; Principle 10. Market-Oriented Government; REPRODUCIBLE MASTERS; THE REINVENTING GOVERNMENT WORKBOOK.

About the Author :
DAVID OSBORNE is a managing partner of the Public Strategies Group, a consulting firm that helps public organizations develop and implement long--term change strategies. He is the author or co--author of three books: Banishing Bureaucracy: The Five Strategies For Reinventing Government (1997), Reinventing Government (1992), and Laboratories of Democracy (1988). VICTOR COLON RIVERA is the founder and president of VCR--OI Consulting Group, Inc., and a partner of Outplacement International, Inc. He is a former southwestern regional human resource manager for Westinghouse Electric and former director of personnel for the New York City Board of Education.


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Product Details
  • ISBN-13: 9780787941017
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Jossey-Bass Inc.,U.S.
  • Language: English
  • Sub Title: Introducing Frontline Employees to Reinvention
  • ISBN-10: 0787941018
  • Publisher Date: 17 Jul 1998
  • Binding: SA
  • Returnable: N
  • Weight: 2693 gr


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The Reinventing Government Facilitator's Guide: Introducing Frontline Employees to Reinvention
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