Project Manager's Spotlight on Change Management
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Project Manager's Spotlight on Change Management

Project Manager's Spotlight on Change Management


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About the Book

Table of Contents:
Foreword ix Acknowledgments x Introduction xi Chapter 1: Managing Project Change 1 Change Management Defined 1 Why Bother with Change Management? 2 Let's Set Some Context 4 Case Study 10 Chapter 2: Setting Up for Success 15 The Roles of Change Management 15 What Do We Control? 21 Timing Is Everything 23 Case Study 28 Chapter 3: The Process of Change Management 33 Designing Your System 33 A Few More "To Dos" 40 Case Study 43 Chapter 4: The Output of Change Management 47 Now What? 47 Yes, the Triple Constraints Are Impacted 49 The Board Denies the Change 51 The Board Approves the Change 52 The Triple Constraints Are Not Impacted 54 The Project Manager Denies the Change Request 56 The Project Manager Approves the Change Request 57 Process Review 59 Exceptions 62 Escalations 63 Case Study 65 Chapter 5: The Incremental Effect 71 The Theory of Disruptions 72 The Theory of Timing 81 The Theory of Estimating Change Requests 83 Case Study 85 Chapter 6: Change Tracking 89 Documenting a Change Request 89 Logistics 98 Making a Change Request Log 100 Finishing Up 103 Case Study 105 Appendix A: Nine Knowledge Areas Refresher 111 Appendix B: Change Management Templates. 123 Appendix C: Calculating the Critical Path 129 Glossary 135 Index 141

About the Author :
Claudia Baca, PMP, is co-author of the PMP Workbook and has tech edited several Sybex PMP books. Claudia is VP of Professional Services at QuantumPM Consulting and is a PM instructor at Colorado State University.


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Product Details
  • ISBN-13: 9780782150506
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Jossey-Bass Inc.,U.S.
  • Language: English
  • ISBN-10: 0782150500
  • Publisher Date: 14 Jul 2006
  • Binding: Digital (delivered electronically)
  • No of Pages: 162


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Project Manager's Spotlight on Change Management
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Project Manager's Spotlight on Change Management
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