Organization Development: Interventions and Strategies

This edited volume provides a comprehensive account of the experience of applying the organization development process in India. Part One deals with the concepts and interventions of organizational development. Part Two discusses the Indian experience in the application of organization development in organizations ranging from public sector corporations to voluntary organizations. Part Three deals with contemporary and often unresolved issues confronting organization development consultants and practitioners -- including whether organization development is culture specific or universally applicable, and how organizational politics affect organization development interventions.

Table of Contents:
PART ONE: CONCEPTS AND INTERVENTIONS Organization Development - Keith C D′Souza and Kuldeep Singh An Introduction Dynamics of Planned Change - S Ramnarayan and Priyanka Grover A Checklist for OD Practitioners Training-Based OD Interventions - S Ramnarayan and V Nilakant Diagnosing Organizational Issues through Training Workshops Person-Focused OD Interventions - Udai Pareek Role-Focused OD Interventions - Udai Pareek Action Research Approach to Organizational Change - E Sendil Kumar and S Ramnarayan Process Consultation Approach to Change - S Ramnarayan and E Sendil Kumar Planning OD Strategy - Ishwar Dayal PART TWO: EXPERIENCES AND REFLECTIONS OD Interventions in Indian Organizations - Indira J Parikh Reminiscences of Two Unrepentant OD Consultants - V Nilakant and S Ramnarayan The Case of Chemcorp Survey Feedback as an OD Intervention - T V Rao Some Experiences HRD Audit as an OD Intervention - T V Rao Some Experiences from Indian Industry OD in a Voluntary Organization - Udai Pareek and Somnath Chattopadhyay An Experience A Practitioner′s View of the OD Consulting Process - Shekhar Damle PART THREE: CONTEMPORARY ISSUES AND STRATEGIES OD and Strategic Management - M B Athreya OD and the Quality Movement - Jagdeep S Chhokar Changing Organizational Mindsets - C M Ramesh A Challenge for OD Practitioners OD in Non-Government Organizations - Dipti Sethi Power, Politics and OD - Udai Pareek Organization Value Systems - Vijay Padaki and Rupande Padaki An Alternative Perspective in OD Kindling Learning Processes in Organizations - S Ramnarayan

About the Author :
S Ramnarayan, PhD, is Clinical Professor of Business at the Indian School of Business (ISB), Hyderabad, India. A PhD in Organizational Behavior from the Case Western Reserve University, Cleveland, Ohio, USA, he has been a faculty member at the Tata Management Training Centre, Pune, India, for about 5 years and later a Professor at the Indian Institute of Management, Ahmedabad, India, for about 13 years. He has also been a visiting faculty at the Case Western Reserve University, Cleveland, Ohio, USA, and Guest Professor at the University of Bamberg, Germany. He has worked in different sectors on a variety of assignments in the areas of organization development, change, and leadership. He has carried out assignments funded by different international agencies, such as US Office of Personnel Management, Ford Foundation, World Bank, Commonwealth Secretariat, Department for International Development, and German Science Foundation. Apart from research papers, monographs, and case studies, Ram has co-authored books such as Changing Tracks: Reinventing the Spirit of Indian Railways, Change Management: Altering Mindsets in a Global Context, and Managing Organizational Change, and has co-edited books such as Life After 360 Degree Feedback, Strategic Management of Public Enterprises in Developing Countries, Organization Development Interventions and Strategies, and Managerial Dilemmas: Cases in Organizational Behaviour. T. V. Rao is currently the Chairman of T. V. Rao Learning Systems Pvt. Ltd, Ahmedabad. He was a Professor at Indian Institute of Management Ahmedabad (IIMA) between 1973 and 1994 and, subsequently, Adjunct/Visiting Professor until 2014. He is the Founder President of the National HRD Network (NHRDN), and the First Honorary Director of the Academy of HRD, India. He was also the President of the Indian Society for Applied Behavioral Science (ISABS). Dr Rao has worked as an HRD Advisor to the Reserve Bank of India, has assisted the Administrative Reforms Commission in reviewing the personnel management practices for civil services, and has also served as a member of the HRM Review Committee of Nationalised Banks set up by the Ministry of Finance. Dr Rao has worked as a short-term consultant to UNESCO, Ministry of Health, Indonesia; National Entrepreneurial Development Association, Malaysia; and the Commonwealth Secretariat, London. Dr Rao has over 50 books to his credit, of which 15 are authored jointly with Dr Udai Pareek. Dr Kuldeep Singh is Director, HR, at Capgemini, Bangalore. He has 20+ years of experience in HR having worked in manufacturing and IT sector. He has held various positions such as corporate head (HR), strategic HR advisor, global head (OD), etc., for organizations with headcount size from 4,500 to 67,000+. His last position was corporate head (HR) and strategic HR advisor for UST Global Inc. Prior to UST Global, he has worked at Infosys as senior manager and head Performance Management System (PMS), spearheading PMS and Organization Development (OD) interventions globally. Before his corporate career, he worked as an associate professor (HR) at IIM Indore. He has specialized in HR/people analytics and conducted open workshops on HR analytics with IIMs at metro locations and in-house workshops for business partner HR teams of a tier-I Indian technology services company. His publications on HR analytics on social media, and in HR magazines and leading business newspapers have been globally acclaimed. He is fortified with HR and business analytics certifications from Wharton and UC Berkeley and a PhD in HR from XLRI.

Review :
Elucidated with examples and real life cases, this timely volume covers practically every aspect of the OD experience in the Indian context. This book is appropriate at a time when the need for OD intervention is seriously being realised. It deals extensively with every issue of relevance involved in OD, right from theory to practice and problems to suggestions. The current volume is a collection of articles, research papers and real life cases written by well-known experts. The contributors, mainly practitioners, have addressed OD interventions and strategies in the light of their experiences in Indian organisations.... It is very relevant for business organisations and non-governmental organisations. It will be useful for owner-managers, HRD practitioners, trainers, and scholars in the field. A welcome addition to the growing body of literature on organisational development.