Tolley's Risk Assessment Workbook Series: Retail

Risk assessment is the key to successful management of health and safety at work. Risk assessments are carried out in order to quantify and evaluate the significance of workplace hazards so that appropriate control measures can be put in place. Usually, a written record of the assessment is required, detailing the following information: * The hazards – and how much risk is associated. * The risk – with appropriate control measures. * Deadlines – to follow-up the risk assessment to ensure the risk is managed. Failure to carry out risk assessments – punishable by law – is often due to lack of a suitable risk assessment system. Tolley’s Risk Assessment Workbook – Retail provides that system, both in the form of key background information on how to carry out a risk assessment – understanding relevant legislation and regulations – but most importantly by providing: * Checklists – highlighting key industry-specific hazards and control measures. * Questionnaires – highlighting key questions the risk assessor should ask when analysing the risk posed by the hazard. * Action Plans – to ensure the risk assessment is followed up and completed. The Workbook offers a practical risk assessment system: it shows you how to comply with the law and gives you the foundations of a logical procedure that can be understood easily, put into placed quickly where necessary and adapted to your organisation’s needs. Tolley’s Risk Assessment Workbooks is a series of practical Workbooks providing you with all the information you need to conduct risk assessments in industry-specific areas including: Manufacturing, Leisure, Education, Offices, Construction, and Utilities. A special Risk Assessment Workbook on Stress has also been developed in order to facilitate management of this issue which is of key concern to all organisations.

Table of Contents:
PART 1 Risk Assessment: Introduction: Terminology; Control measures; Putting it all together; Rating the risks. Overview of the law regarding risk assessment: Health and Safety at work etc Act 1974; Management of Health and Safety at Work Regulations 1999; Specific risk assessment legislation summaries; The need to comply; Table of legislation; Guidance material. How to use the workbook and methodology: Essential steps in risk assessment; Action Plan; Special cases – stress; Special cases – fire; Legal summary. Risk assessment – the action plan. Risk Assessment in the Retail Industry: Risk assessment requirements: Industry guidelines; Industry point of view; Industry anomalies. Terminology: Industry specific. Overview of the law regarding risk assessment: Application of Legislation in the retail industry. Examples of good and bad practice (case studies): Department store; Supermarket; Garden centre; Petrol station; Butchers; Corner shop. How to use the workbook and risk assessment methodology: Sample retail company; Worked example. Useful information: Legislation; Reports; Booklets; Useful addresses. PART 2 Checklists, questionnaires and action plans: Banking, takings. Boiler room. Car park. Catering. Checkout. Contractors and concessions. COSHH. Disabled access. Display of merchandise. Display stands. Doors, manual and automatic. Electrical equipment. Electric sockets, light fittings and switches. Emergency action plan. Emergency assessment. Escalators. First aid. Floor cleaning. Floors. Ladders. Lifts. Lift truck. Loading bays. Loan worker. Portable workplace equipment. Premises. Sale of knives. Sale of solvents. Security 1. Security 2. Service cupboards. Shop entrance/exit. Signs. Smoking/non-smoking areas. Staff health and safety training. Stairs. Steps in old buildings. Stock room. Stock room/despatch. Storage of Liquid Petroleum Gas (LPG), Calor Gas or similar. Stress. Temperature and ventilation. Toilets and washing facilities. Transport (cars and vans). Trolleys. Waste skips for waste food. Waste skips (general). Windows. Work equipment – circular saw, meat slicer, etc. Young people (16-18). Action plan.

About the Author :
Jacqui holds a Diploma from Loughborough University in Occupational Health & Safety Management. A fellow of both the Institution of Occupational Safety & Health (IOSH) and the International Institute of Risk and Safety Management (IIRSM). Jacqui is also a member of the Board of Governors of the IIRSM. Jacqui is Managing Director of Total Control (Anglia) Limited, providing a health and safety consultancy and training service to clients in a wide variety of organisations, including retail, manufacturing, service and local authorities. Risk assessments are undertaken for clients on a regular basis, although the company philosophy is to train employees to undertake risk assessments in their own work-place, where they will have an intimate knowledge of the day-to-day activities of their own organisation. Total Control is a City and Guilds registered NVQ centre of Occupational Health & Safety Practice, as well as providing IOSH and CIEH training courses. Jacqui's previous books include: Tolley's Risk Assessment Workbook Series - Retail, Tolley's Risk Assessment Workbook Series - Stress, Recreational Diving Health & Safety Handbook, Frogman Spy and Successful Holidays - and What to do if They Are Not. Allan St John Holt is one of Britain's best-known safety experts. He has also lectured widely in the USA, the Far East and Australia on health and safety matters. Twice President of the Institution of Occupational Safety and Health (IOSH), and a Fellow of the Institution, he is a Registered Safety Practitioner. He is currently Head of Safety for the Royal Mail Group. A social studies graduate, Allan founded the National Examination Board in Occupational Safety and Health in 1979. An Ambassador and member of the Board of Directors of Veterans of Safety International, he was inducted into the Safety and Health Hall of Fame International in October 1997, and was elected Honorary President of the Southampton Occupational Safety Association in 1991