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Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance

Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance


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About the Book

Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In the completely updated fifth edition of Armstrong's Handbook of Performance Management, Michael Armstrong considers the latest developments in this area, and how these can be applied to managing staff for increased performance. The new edition includes guidance on 360-degree feedback and the results of a far-reaching e-reward survey of performance management practices in 156 organizations. Ideal for practitioners and students alike, Armstrong's Handbook of Performance Management is aligned to the CIPD standards for Performance Management and so is ideal for those working towards the intermediate and advanced level qualifications. It remains the most authoritative and engaging textbook on performance management. Online supporting resources include lecture slides, a glossary of terms and a literature review.

Table of Contents:

    • Chapter - 20: The state of performance management;
    • Chapter - 21: Performance management models;
    • Chapter - 19: The impact of performance management;
  • Section - FOUR: Performance management in action;
    • Chapter - 18: International performance management;
    • Chapter - 17: Performance management and reward;
    • Chapter - 16: Performance management and learning;
    • Chapter - 15: Performance management and talent management;
    • Chapter - 14: Performance management and employee engagement;
    • Chapter - 13: Managing team performance;
    • Chapter - 12: Managing organizational performance;
  • Section - THREE: Applications of performance management;
    • Chapter - 11: Managing underperformers;
    • Chapter - 10: Coaching;
    • Chapter - 09: Assessing performance;
    • Chapter - 08: Conducting performance reviews;
    • Chapter - 07: 360-degree feedback;
    • Chapter - 06: Providing feedback;
    • Chapter - 05: Setting goals;
  • Section - TWO: Performance management processes and skills;
    • Chapter - 04: Issues in performance management;
    • Chapter - 03: The conceptual framework;
    • Chapter - 02: The evolution of performance management;
    • Chapter - 01: The essence of performance management;
  • Section - ONE: Performance management fundamentals;
    • Chapter - 00: Introduction;
  • Section - FIVE: The development and management of performance management;
    • Chapter - 22: Developing performance management;
    • Chapter - 23: Managing performance management;
    • Chapter - 24: The performance management role of line managers;
    • Chapter - 25: Learning about performance management;
    • Chapter - 26: Evaluating performance management


About the Author :
Michael Armstrong is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), Managing Partner of E-Reward and an independent management consultant. He has spent 25 years as an HR practitioner, including 12 as HR Director of a publishing company. He has sold over 500,000 books on the subject of HRM, and is the author of a suite of several best-selling HR books, also published by Kogan Page.

Review :
"If you come from the school of thought that believes appraisals should be swapped for something a little more holistic then Armstrong will give you much food for thought... There's enough here to keep the most pernickety HR manager happy." "It should be required reading for all line managers who propose that performance management is solely the job of the HR department, and for all those HR 'dinosaurs' who say the same." "The timing of this book is perfect, as the shift from appraisal schemes to performance managing is hitting its stride." "Wealth of practical advice... [Armstrong] uses charts, subheadings and bullet points to make his ideas clear."


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Product Details
  • ISBN-13: 9780749470296
  • Publisher: Kogan Page Ltd
  • Publisher Imprint: Kogan Page Ltd
  • Edition: Revised edition
  • Language: English
  • Spine Width: 20 mm
  • Weight: 710 gr
  • ISBN-10: 0749470291
  • Publisher Date: 03 Nov 2014
  • Binding: Paperback
  • Height: 240 mm
  • No of Pages: 416
  • Sub Title: An Evidence-Based Guide to Delivering High Performance
  • Width: 170 mm


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