About the Book
Like every parent of a disabled child, Randy Lewis fears for the future of his son. People like Austin need the security of a job. Randy was a senior executive at one of the largest and fastest growing retailers in America. If his distribution centres did not deliver efficiently and economically, Walgreens could not serve its customers and would lose out to competitors. Randy's motto is what's the use of having power if you don't use it to do good? He set out to create an inclusive workplace where people with disabilities could thrive in jobs with equal pay and conditions, held to the same standards as those without disabilities. No Greatness without Goodness tells how Randy and his team achieved their goal, the impact it had, and how companies throughout the world like Boots and Marks & Spencer have been inspired by this example.
Table of Contents:
Contents:
Chapter 1 Thank You and Yes 1
Chapter 2 Go with the Terrain 9
Chapter 3 Connecting 19
Chapter 4 Finding Gold in Dark Places 23
Chapter 5 Be Ready 29
Chapter 6 Archimedes and the Scorpion 33
Chapter 7 Money, Mission, and Meaning 41
Chapter 8 Principles Require Action 47
Chapter 9 Find the Crack in the Concrete 51
Chapter 10 Playing Chess 55
Chapter 11 Failure Is Just a Time- Out 59
Chapter 12 Compassion and Justice 63
Chapter 13 Adjusting Our Sails 71
Chapter 14 Pick Your Moment 75
Chapter 15 Best Practices 83
Chapter 16 Leaders Go before Their Troops 89
Chapter 17 I’d Better See Some Dinosaurs 93
Chapter 18 Manage Your Fear 95
Chapter 19 Cash in Your Chips 99
Chapter 20 Cathedral Builders 103
Chapter 21 Crossing the Rubicon 107
Chapter 22 Eliminate Fear 111
Chapter 23 Share the Story 115
Chapter 24 Where the Buck Stops 121
Chapter 25 The Journey Is Worth It 125
Chapter 26 Bucking the Status Quo 129
Chapter 27 Don’t Let the Big One Get Away 133
Chapter 28 Esther’s Lesson 139
Chapter 29 The World Is Waiting 143
Chapter 30 Katrina 147
Chapter 31 Manage in the Gray 151
Chapter 32 Share the Load 155
Chapter 33 Sacagaweas 159
Chapter 34 Tough Love 167
Chapter 35 Failure Is Not an Option 171
Chapter 36 Breathing Life into the Dream 175
Chapter 37 Positive Distractions 181
Chapter 38 Clear and Elevating Goals 185
Chapter 39 Verily, Verily 191
Chapter 40 Being Andrew 195
Chapter 41 A Place to Succeed 201
Chapter 42 How Long? 209
Acknowledgments 213
Appendix 1 Principles for Hiring People with Disabilities 217
Appendix 2 Moving from Grief to Acceptance 223
Notes 227
About the Author 229
About the Author :
Randy Lewis was Senior Vice-President of Logistics at Walgreens in the US, where he introduced an inclusive model in distribution centres, resulting in ten percent of its workforce being people with disabilities.
Review :
"Randy Lewis is a real trailblazer. He never forgot his community during his very successful business years. This book is a real eyeopener. He put his career on the line to demonstrate that serving the needs of the community also serves the needs of business. When you do both together, you really have achieved success." -- Bob Wright, Cofounder of Autism Speaks, former vice chairman of General Electric Company, former chairman and CEO of NBC Universal "Unconditional love, unending patience, and total dedication to a good cause create miracles. What a better world we would have following Randy's example." -- C. R. Walgreen III, Chairman emeritus, Walgreens Company "This is the story of a company, its leader, and its workforce changing the world for thousands of people with disabilities. It is a story that should inspire us all." -- Senator Tom Harkin "An extraordinary story of the power of the human spirit of one man and how Randy Lewis's unconditional love for his autistic son emboldened him to change Walgreens' workplace forever. In doing so, he has given hope to thousands with disabilities. Anything seems possible after reading No Greatness without Goodness." -- Emil Brolick, CEO of Wendy's "A heartwarming account of how one man's vision inspired many, from business leaders to frontline employees, to unlock the true mission and meaning of success in industry and in life." -- Jeff Kellan, Vice president of distribution, Toys"R"Us "A bold and courageous story-essential rightness exemplified. An inspiring read for business leaders, a heartwarming read for parents, and a must-read anyone facing a challenge." -- Johan Aurik, Managing partner and chairman of the board, A.T. Kearney "It was a privilege to attend the grand opening of the distribution plant in Anderson, South Carolina. Many employees, almost all of them disabled, told me of their great affection for and gratitude toward Randy. His support of their abilities to help Walgreens as employees of the company provides them self-confidence, growth, and a future as productive citizens. This book reveals the path Randy followed to his incredible success in the corporate world and highlights how much his success is rooted in family and faith. Few executives have done what Randy has accomplished, but all of us can use him as a role model for superior, contemporary leadership. I am a better person for knowing him and his family and calling them friends." -- Janet Hill, Member, boards of directors of Wendy's, Dean Foods, Echo360, and the Carlyle Group "Randy Lewis offers valuable lessons for building a better society, demonstrating the tremendous value of focusing on people's abilities, not their disabilities. Having traveled across the country for discussions about how to address the persistently high rate of unemployment for people with disabilities, I can confidently state that no one makes a more powerful case than Randy that hiring these individuals isn't about charity; it's good for the bottom line. Thanks in large part to his leadership, Walgreens is changing the way the way we view this issue in a way that has the potential to improve the quality of life for millions of people." -- Jack Markell, Governor of Delaware "Randy Lewis is a pioneer, demonstrating through his efforts at Walgreens that people with disabilities, given the chance and the tools, will succeed. By harnessing the power of business and the longing in each of us to make a difference, he has done what many thought impossible. This is a must-read for corporate leaders." -- Marca Bristo, President of Access Living, former chair on the National Council on Disability "Randy helped one of the nation's landmark companies to see, and seize, the chance to employ an underappreciated-and too often misunderstood-workforce, challenge old myths and assumptions, advance our culture, and set an example for others. Best of all, he showed that we should never overlook or underestimate anyone who wants to contribute to our nation's economy and better their lives along the way. In doing so, Randy underscored a valuable lesson about doing good by doing good business." -- Greg Wasson, CEO of Walgreens
