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Home > Computing and Information Technology > Computer certification > Computer certification: Cisco > CCNP Support Exam Certification Guide: (Official Cert Guide)
CCNP Support Exam Certification Guide: (Official Cert Guide)

CCNP Support Exam Certification Guide: (Official Cert Guide)


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About the Book

Cisco Support Exam Certification Guide focuses on review of the concepts involved in diagnosing, isolating, and correcting network problems. Review and practice thoroughly cover five major areas, including 1. Troubleshooting resources, tools, and methodology, 2. Understanding Data-Link Layer troubleshooting, fast switching methods, and buffering technologies, 3. Network Layer protocol troubleshooting, 4. Troubleshooting Catalyst 5000 switches, and 5. Troubleshooting WAN connections. Chapter opening quizzes enable readers to evaluate their knowledge of chapter topics and decide how much study they need in each chapter. Foundation summary sections concisely outline major concepts for quick reference. Scenario based exercises and chapter ending review questions reinforce retention and recall of exam topics. Finally, over 200 additional practice questions on the companion CD enable candidates to build and take random sample tests.

Table of Contents:
 1. Support Resources for Troubleshooting.  2. Understanding Troubleshooting Methods.  3. Identifying Troubleshooting Targets.  4. Applying Cisco Troubleshooting Tools.  5. Diagnosing and Correcting Campus TCP/IP Problems.  6. Diagnosing and Correcting Novell Networking Problems.  7. Diagnosing and Correcting AppleTalk Problems.  8. Diagnosing and Correcting Catalyst Problems.  9. Troubleshooting VLANS on Routers and Switches. 10. Diagnosing and Correcting Frame Relay Problems. 11. Diagnosing and Correcting ISDN BRI Problems. Appendix A: Answers to Quiz Questions. Index.

About the Author :
Amir S. Ranjbar is an instructor and senior network architect for Global Knowledge, the largest Cisco training partner. He is a certified Cisco Systems instructor who teaches the CIT course as well as the ICND, BSCN, BCRAN, OSPF, and BGP courses. Amir has a bachelor's degree in computing and information science and a master's degree in knowledge-based systems from the University of Guelph in Ontario, Canada. He currently holds the CCNP designation and is preparing for the CCIE(r) examinations.


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Product Details
  • ISBN-13: 9780735709959
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Cisco Press
  • Language: English
  • Series Title: Official Cert Guide
  • ISBN-10: 0735709955
  • Publisher Date: 17 Nov 2000
  • Binding: SF
  • Returnable: N


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