Windows 2000 Professional Step by Step Instructor's Guide

This INSTRUCTOR GUIDE is a key part of the Microsoft(r) STEP BY STEP COURSEWARE series, which provides everything you need to get Microsoft software training classes up and running quickly with the most effective learning content available. This guide complements both student guides for this software product: the Core Skills Student Guide, for students who want to gain basic proficiency with Microsoft Windows(r) 2000 Professional, and the Expert Skills Student Guide, for students who want to master advanced techniques with Microsoft Windows 2000 Professional. Both come in full-color versions that offer students an outstanding learning experience. Numbered steps provide detailed instructions to help students easily learn new skills. Lesson objectives clearly state what your students will learn in each lesson. Margin notes for instructors give guidance on lesson delivery. Putting It All Together exercises challenge students to apply what they ve learned in new ways. Quick Quizzes test what students have learned in each lesson. The Lesson Glossary defines key terms shown in boldface throughout the lesson. Using the Core Skills Student Guide, your students will learn how to: Identify buttons, menu options, and shortcut keys that help them work with information. Organize their files and desktop so that they can finish work quickly. Share resources with others in their organization and around the world. Using the Expert Skills Student Guide, your students will learn how to: Protect information from unauthorized access and accidental loss. Make the most of using a laptop computer, including conserving power and synchronizing files. Improve their computer s performance by managing hard-disk space and updating Windows components. Included on CD-ROM are: Practice files, test questions and answers, and answers to Quick Quizzes and Putting It All Together sections for both Student Guides Microsoft PowerPoint(r) presentations to use while delivering lessons A Trainer s Guide to help you get up to speed Estimated completion times for each lesson To purchase this title, please contact your Microsoft reseller or your Microsoft Press Account Manager.

Table of Contents:
Contents Course Overview vii A Task-Based Approach Using Business Scenarios vii An Integrated Approach to Training viii Preparation for Microsoft User Specialist (MOUS) Certification viii A Sound Instructional Foundation viii Designed for Optimal Learning ix Lesson Features x Additional Instructor Resources xii Trainers Guide xiii Lesson Development Kit xiv Suggestions for Improvements xiv Conventions and Features Used in This Book xv Using the CD-ROM xvii Resources on This CD-ROM xvii System Requirements xix Installing and Uninstalling the Practice Files xx Using the Practice Files xxi Replying to Install Messages xxi Opening Files xxi If You Need Additional Help xxii Configuration and Setup xxiii Required Software xxiii Matching the Exercises xxiii Installing the Practice Files xxiv Uninstalling the Practice Files xxiv System Requirements xxv Additional Assumptions xxv If You Need Additional Help xxv Core Skills Lesson 1 Touring Microsoft Windows 2000 Professional 1.1 Starting Windows 2000 Professional 1.1 Understanding Windows 2000 Components 1.3 Starting Programs 1.7 Moving and Closing Windows 1.8 Resizing the Notepad Window 1.10 Switching Between Programs 1.10 Restarting Windows 1.12 Shutting Down Windows 1.13 Lesson Wrap-Up 1.15 Lesson Glossary 1.15 Quick Quiz 1.18 Putting It All Together 1.18 Lesson 2 Getting Help When You Need It 2.1 Using the Windows Help System 2.1 Refining the Scope of a Search 2.3 Creating a List of Favorite Help Topics 2.6 Using Interactive Troubleshooters 2.8 Using the "What s This?" Feature 2.11 Adding Features Using Windows Update 2.14 Lesson Wrap-Up 2.17 Lesson Glossary 2.18 Quick Quiz 2.19 Putting It All Together 2.19 Lesson 3 Managing Files and Folders 3.1 Viewing and Opening Folders 3.2 Opening, Editing, and Saving Files 3.4 Printing a File 3.7 Sorting Files 3.7 Creating Files and Folders 3.8 Moving, Copying, and Renaming Files and Folders 3.10 Deleting Files and Folders 3.12 Lesson Wrap-Up 3.13 Lesson Glossary 3.14 Quick Quiz 3.14 Putting It All Together 3.15 Lesson 4 Using Windows on a Network 4.1 Using My Network Places 4.2 Changing Your Password 4.5 Create a User Account 4.7 Lesson Wrap-Up 4.9 Lesson Glossary 4.10 Quick Quiz 4.11 Putting It All Together 4.11 Lesson 5 Accessing and Browsing the Internet 5.1 Connecting to the Internet 5.2 Exploring the Web 5.5 Finding Information on the Web 5.7 Keeping Track of Web Sites 5.8 Subscribing to a Newsgroup 5.9 Lesson Wrap-Up 5.13 Lesson Glossary 5.14 Quick Quiz 5.15 Putting It All Together 5.15 Lesson 6 Communicating With Others 6.1 Sending and Receiving E-Mail Messages with Outlook Express 6.1 Keeping Track of Contacts 6.4 Organizing Your Messages 6.6 Using the Send Fax Wizard 6.9 Lesson Wrap-Up 6.12 Lesson Glossary 6.13 Quick Quiz 6.13 Putting It All Together 6.14 Lesson 7 Searching for Files and Folders 7.1 Searching for Files and Folders by Name 7.2 Searching for Files That Contain Specific Text 7.3 Searching for Files Using Other Criteria 7.5 Lesson Wrap-Up 7.8 Lesson Glossary 7.9 Quick Quiz 7.9 Putting It All Together 7.10 Lesson 8 Customizing Your Desktop 8.1 Creating Shortcut Icons on the Desktop 8.1 Arranging Icons on the Desktop 8.4 Changing the Appearance of the Desktop 8.5 Applying a Screen Saver 8.6 Adding Active Desktop Items 8.7 Changing Mouse Properties 8.10 Custom- izing the Start Menu 8.11 Customizing the Taskbar 8.13 Lesson Wrap-Up 8.14 Lesson Glossary 8.15 Quick Quiz 8.15 Putting It All Together 8.15 Expert Skills Lesson 1 Accessing Shared Resources 1.1 Sharing Resources on a Network 1.1 Adding a Shared Folder to My Network Places 1.5 Creating a Shortcut to an FTP Site 1.8 Mapping a Network Drive 1.9 Disconnecting a Mapped Drive 1.10 Working with Files Off Line 1.11 Changing Offline File Settings 1.13 Adding a Shared Printer 1.14 Lesson Wrap-Up 1.15 Lesson Glossary 1.16 Quick Quiz 1.16 Putting It All Together 1.16 Lesson 2 Using the Search Assistant 2.1 Searching for Information on the Internet 2.1 Using Search Options 2.6 Searching for People on the Internet 2.8 Customizing Search Settings 2.9 Lesson Wrap-Up 2.11 Lesson Glossary 2.12 Quick Quiz 2.12 Putting It All Together 2.12 Lesson 3 Using Control Panel 3.1 Understanding Your Hardware and Software Options 3.1 Configuring Windows Components 3.5 Adding a Printer Driver 3.9 Installing Plug and Play Hardware 3.13 Installing Non-Plug and Play Hardware 3.15 Setting Up a User Account 3.18 Lesson Wrap-Up 3.20 Lesson Glossary 3.21 Quick Quiz 3.22 Putting It All Together 3.22 Lesson 4 Customizing Internet Explorer 4.1 Viewing Internet Options 4.1 Using General Internet Options 4.4 Using Other Internet Options 4.8 Customizing Toolbars in Internet Explorer 4.12 Using Web Files Offline 4.15 Using the Synchronization Manager 4.16 Lesson Wrap-Up 4.17 Lesson Glossary 4.18 Quick Quiz 4.18 Putting It All Together 4.18 Lesson 5 Viewing and Using System Information 5.1 Viewing and Using the Computer Management Window 5.2 Viewing Information About Hardware Resources 5.5 Viewing Component Information 5.9 Viewing Software Environment Information 5.12 Viewing Internet Explorer Information 5.15 Viewing Information About Microsoft Office Programs 5.18 Using Advanced View 5.20 Lesson Wrap-Up 5.23 Lesson Glossary 5.23 Quick Quiz 5.24 Putting It All Together 5.24 Lesson 6 Backing Up and Restoring Data 6.1 Backing Up Data 6.2 Restoring Data 6.6 Scheduling Backups 6.9 Changing the Backup Type 6.11 Lesson Wrap-Up 6.14 Lesson Glossary 6.15 Quick Quiz 6.15 Putting It All Together 6.15 Lesson 7 Using Windows 2000 Professional on the Go 7.1 Changing Your Windows Password 7.1 Protecting Files by Using a Screen Saver Password 7.3 Encrypting Files and Folders 7.4 Managing Power Use 7.6 Viewing a Shared Folder when You Are Not on the Network 7.9 Using the Synchronization Manager 7.12 Compressing Folders 7.15 Lesson Wrap-Up 7.18 Lesson Glossary 7.19 Quick Quiz 7.19 Putting It All Together 7.20 Lesson 8 Monitoring System Performance 8.1 Using the Windows Security Dialog Box and Task Manager 8.1 Using Event Viewer 8.4 Using System Monitor 8.8 Using Different System Monitor Views 8.11 Viewing, Pausing, and Resuming Services 8.13 Lesson Wrap-Up 8.16 Lesson Glossary 8.16 Quick Quiz 8.17 Putting It All Together 8.17 Testing Shared Borders and Navigation Bars 4.13 Lesson Wrap-Up 4.13 Lesson Glossary 4.14 Quick Quiz 4.14 Putting It All Together 4.14 Lesson 9 Maintaining Peak Performance 9.1 Using Windows Update 9.1 Increasing Available Disk Space 9.4 Improving Disk Performance 9.8 Checking for Disk Errors 9.10 Scheduling Automatic Maintenance 9.11 Closing a Program That Stops Responding 9.14 Lesson Wrap-Up 9.15 Lesson Glossary 9.16 Lesson Quick Quiz 9.16 Putting It All Together 9.16 Appendix A A.1 Quick Reference I.1 Index I.19