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Home > Business and Economics Books > Business and Management > Management and management techniques > Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program
Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program

Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program


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About the Book

How can public officials move large government agencies to produce significant results? In Leadership Counts, Robert Behn explains exactly what managers in the inherently political environment of government need to do to obtain such performance.

In 1983 the leadership of the Massachusetts Department of Public Welfare-Charles M. Atkins, Thomas P. Glynn, Barbara Burke-Tatum, and Jolie Bain Pillsbury-set out to educate and train welfare recipients, place them in good jobs, and move them from dependency to self-sufficiency. From these efforts to accomplish a specific and important public purpose, Behn extracts the fundamental ingredients of successful public leadership.

Behn's analysis spans the spectrum of managerial tasks-from the almost spiritual responsibility to create and communicate a public mission to the seemingly mundane chore of motivating specific individuals to accomplish specific tasks. He describes how to manage for performance, examines how effective leaders can use external success to build internal morale, and analyzes the dilemmas of evaluating ongoing and evolving public policies. He explains in detail how accomplishing specific purposes requires "management by groping along." And he analyzes three different metastrategies for government executives-strategies that emphasize policy, administration, or leadership.

Leadership Counts is more than an intriguing success story. It offers specific lessons that the nominal head of any government agency can employ to become the organization's true leader. This insightful book will be of interest not only to students and teachers of public management but to leaders at all levels of government-from the principal of a school to the secretary of defense.



Table of Contents:
Preface Prologue: Important Events along the Way 1. The Idea behind FT CHOICES 2. The Birth of FT CHOICES 3. The Structure of FT CHOICES 4. Managing for Performance 5. An Emphasis on Marketing 6. Making Government More Businesslike 7. Management by Groping Along 8. Managing and Evaluating Social Programs 9. Evaluating FT CHOICES 10. The Necessity of Leadership Notes Index

Review :
Leadership Counts is vintage Behn. It combines a deep understanding of public management with a thoroughly engaging, colorful, and memorable writing style. This is an excellent book. It illuminates important aspects of public administration and management; it provides much useful information about an interesting public policy; and it tells its tale engagingly and briskly. A splendid study of creative and effective management.


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Product Details
  • ISBN-13: 9780674518537
  • Publisher: Harvard University Press
  • Publisher Imprint: Harvard University Press
  • Height: 235 mm
  • No of Pages: 263
  • Returnable: Y
  • Returnable: Y
  • Weight: 431 gr
  • ISBN-10: 0674518535
  • Publisher Date: 19 Aug 1998
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Returnable: Y
  • Sub Title: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program
  • Width: 156 mm


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Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program
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Leadership Counts: Lessons for Public Managers from the Massachusetts Welfare, Training, and Employment Program
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