Making Knowledge Visible
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Making Knowledge Visible: Communicating Knowledge Through Information Products(The Gower Developments in Business Series)

Making Knowledge Visible: Communicating Knowledge Through Information Products(The Gower Developments in Business Series)

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About the Book

Information products - whether printed or electronic - are the essential vehicles of knowledge without which communication and commerce cannot take place. Organizations depend on them for successful internal and external interaction, but their potential for increasing business value has been largely ignored. This book is the first to define and explain information products and their management as the missing link between knowledge and information strategy on the one hand and design and presentation on the other. It sets out what information products are and how they can add value if part of overall strategy; shows how to audit what they should be doing and what they actually are doing for the company; and presents a change programme for a better management approach which enables the company to get full value from them. The book is written for senior managers responsible for information and knowledge management, corporate communications and IT, and for information professionals, web developers and information designers. Like Elizabeth Orna's book Practical Information Polices, it is destined to become the passport to clearer thinking on a usually woolly and neglected area of management. It is also an important text for information management, business, IT and web design students.

Table of Contents:
Foreword; Part 1 Basic ideas. Chapter 1 Before we begin; Chapter 2 No business without information products. Part 2 Information products in the organisational context. Introduction The context of information products; Chapter 3 The business of the organisation; Chapter 4 The value that IPs add (and subtract); Chapter 5 The stakeholders and their interests. Part 3 In support of IPs; Introduction; Chapter 6 Knowledge and information management in support of IPs; Chapter 7 Infrastructure for IPs: information systems, technology tools; Chapter 8 Information design, reconciler of conflicting constraints. Part 4 Action for IP value - a practical process; Introduction; Chapter 9 An information auditing approach; Chapter 10 Making a start; Chapter 11 Auditing information products; Chapter 12 Into action for value from IPs; Index.


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Product Details
  • ISBN-13: 9780566085635
  • Publisher: Taylor & Francis Ltd
  • Publisher Imprint: Gower Publishing Ltd
  • Height: 244 mm
  • Series Title: The Gower Developments in Business Series
  • Width: 172 mm
  • ISBN-10: 0566085631
  • Publisher Date: 08 Aug 2005
  • Binding: Paperback
  • Language: English
  • Sub Title: Communicating Knowledge Through Information Products


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Making Knowledge Visible: Communicating Knowledge Through Information Products(The Gower Developments in Business Series)
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Making Knowledge Visible: Communicating Knowledge Through Information Products(The Gower Developments in Business Series)
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