Bridging the Performance Gap
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Bridging the Performance Gap

Bridging the Performance Gap


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About the Book

This is a practical guide to effective performance management that aims to help identify the missing ingredients in an individuals performance and measure the gap between performance and potential. It examines skills, techniques and systems to encourage learning, support personal development, review, recognize and reward performance improvement. It offers a strategy to benefit organizations and realize the potential of everyone, through a process of encouragement and support that relies on bringing a human TOUCH (Trust, openess, understanding, consideration, honesty) to everything they do. It is aimed at organizations that suffer from the "performance gap", where managers and staff who - on paper at least have all the competencies and experience to do a really good job, yet never seem to fulfil their true potential.

Table of Contents:
The performance gap; measuring performance; assesing performance; organismic learning; diversity and performance; helping people to perform; the performance management cycle; awareness and planning; development and performance; performance review; coaching; performance appraisal; the reward argument; financial rewards; linking pay to performance; recognition; freedom and responsibility.


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Product Details
  • ISBN-13: 9780566077609
  • Publisher: Taylor & Francis Ltd
  • Binding: Hardback
  • Weight: 450 gr
  • ISBN-10: 0566077604
  • Publisher Date: 19 Dec 1996
  • Height: 165 mm
  • Width: 243 mm


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Bridging the Performance Gap
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