Managing Information Services
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Managing Information Services: An Integrated Approach

Managing Information Services: An Integrated Approach


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About the Book

A comprehensive handbook that covers key management issues and explains the principles that will guide information professionals through a maze of commonly encountered problems. To reflect the increasing integration of library, information centre, records, information technology and telecommunications management, this book takes an integrated approach to managing the modern information centre where first class customer service, high productivity and focusing on competitive advantage are essential. It covers a range of management topics, from strategic, technology and human resources planning, to leadership, change management, team building, conflict and stress management, service delivery, and risk management.

Table of Contents:
Understanding the role of manager; understanding the environment; managing the environment through integrated planning; creating the corporate environment; getting things done in the corporate environment; managing and communicating information in the corporate environment; managing the individual; managing risk; service delivery.


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Product Details
  • ISBN-13: 9780566076909
  • Publisher: Taylor & Francis Ltd
  • Publisher Imprint: Gower Publishing Ltd
  • Height: 165 mm
  • Returnable: N
  • Weight: 775 gr
  • ISBN-10: 056607690X
  • Publisher Date: 21 Aug 1997
  • Binding: Hardback
  • Language: English
  • Sub Title: An Integrated Approach
  • Width: 241 mm


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Managing Information Services: An Integrated Approach
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Managing Information Services: An Integrated Approach
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