Introduction to Management

The fifth edition of this text presents a survey of principles and practices of management as they are applied both in the United States and globally. This edition encompasses the latest look at corporate culture, planning and all other functions of business as they apply to both large and small companies. This new edition is expanded from 17 to 22 chapters, as well as having new chapters on "History of Management"; "The Manager's Environment"; "Organisational Culture and Change"; "Team Management"; "TQM"; "Operations Management"; "Information Management".

Table of Contents:
Part One: Management Concepts: Management: An Overview; Management Thought: Past and Present; The Manager's Environment; Part Two: Planningand Decision Making: Organisational Planning; Strategic Planning and Strategic Management; Making Decisions; Part Three: Organising: Organising Principles; Organisational Design; Orgainsational Culture and Change; Part Four: Staffing and Leading: Staffing; Communication: Interpersonal and Organisational; Human Motivation; Leadership; Team Management and Conflict; Part Five: Controlling: Controlling: Purpose and Process; Control Techniques; Total Quality Management and Productivity; Operations Management; Part Six: Special Concerns; Information Management Systems; International Management; Succeeding in Your Organisation; Management Ethics and Social Responsibility.

About the Author :
Warren Plunkett is a retired professor of management and Chairman of the Business Department at Wright College, City Colleges of Chicago. He holds a B.B.A. from Notre Dame University and an M.B.A. from Roosevelt University. Since graduating from Notre Dame, Warren has been a high school teacher, a systems analyst, a member of the U.S. Army Reserve, a management consultant, a college professor for 30 years at Wright College, and most recently an entrepreneur. Warren has authored several textbooks, including Supervision: The Direction of People at Work, Business, The Consumer in America, and Management: Meeting and Exceeding Customer Expectations. Warren has made numerous presentations to industry, and has served on numerous committees and led various workshops. Raymond Attner, the co-author of Management: Meeting and Exceeding Customer Expectations, 8th edition, is presently a Professor of Management and Dean of Business at Brookhaven College of the Dallas County Community College District. For the past thirty years at Brookhaven and the Dallas District, Ray has held numerous positions including Professor of Business, Director of the Marketing and Management Center, Acting Vice President of Instruction, Director of Marketing for Distance Learning, and Acting Executive Dean of Workforce/Continuing Education. Ray has been the author or co-author of four college textbooks and has been the faculty content developer for two nationally distributed telecourses. He has been selected as Brookhaven's Outstanding Faculty member, has served as Faculty Association President three times, and has been the chair of the last two college presidential search committees at Brookhaven College. He is currently the chair of Brookhaven's Southern Association Reaccreditation Committee. Ray holds a Bachelor of Science in Marketing from California State University--Long Beach and a Master of Business Administration from Northern Louisiana University. His professional affiliations include the Texas Community College Teachers Association, American Management Association, and the Farmers Branch Chamber of Commerce. He resides in Plano, Texas, with his wife Deborah and three "fur" children (Bubba, Risky, and Annie) where he enjoys the family, jogging, and tennis.