Intentional Interviewing and Counseling: Facilitating Client Development in a Multicultural Society

Allen and Mary Bradford Ivey provide a practical approach that shows beginning counsellors and therapists how to conduct effective interviews using the Iveys' original Microskills approach in this fully-revised edition of their best-selling text. Students learn to master basic listening and influencing skills, how to conduct a full interview using only listening skills, and learn how to adapt Miscroskills and interviewing plans to meet the needs of multicultural clients. Each chapter includes multicultural commentaries and case studies to remind readers that different cultural groups think of the helping process in very different ways and that issues of gender, language, religion, physical disability, affectional orientation, and experience with life trauma (such as child abuse, rape, Vietnam) are factors that should be considered.

Table of Contents:
SECTION I. INTRODUCTION. 1. TOWARD INTENTIONAL INTERVIEWING AND COUNSELING. Counseling versus Interviewing. Intentionality as a Goal for Interviewing and Counseling. Cultural Intentionality. The Microskills Approach. Theory and Microskills. A Model for Learning and Teaching Microskills. Research Validating the Microskills Approach. You and the Microtraining Process: A Suggested Exercise. Story-Positive Asset-Restory-Action. Key Points. References and Recommended Supplementary Reading. 2. ATTENDING BEHAVIOR: BASIC TO COMMUNICATION. Introduction. Example Interviews. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. SECTION II. HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW. 3. QUESTIONS: OPENING COMMUNICATION. Introduction. Example Interviews. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 4. OBSERVATION SKILLS. Introduction. Example Interviews. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 5. ENCOURAGING, PARAPHRASING, AND SUMMARIZING: HEARING THE CLIENT ACCURATELY. Introduction. Example Interview. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. 6. NOTING AND REFLECTING FEELINGS: A FOUNDATION OF CLIENT EXPERIENCE. Introduction. Example Interview. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 7. SELECTING AND STRUCTURING SKILLS TO MEET CLIENT NEEDS: HOW TO CONDUCT A COMPLETE INTERVIEW USING ONLY LISTENING SKILLS. Introduction. Example Interviews. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. SECTION III. HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: ADVANCED SKILLS AND STRATEGIES. 8. THE SKILLS OF CONFRONTATION: SUPPORTING WHILE CHALLENGING. Introduction. Example Interview. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 9. FOCUSING THE NARRATIVE: EXPLORING THE STORY FROM MULTIPLE PERSPECTIVES. Introduction. Example Interview. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 10. ELICITING AND REFLECTING MEANING: HELPING CLIENTS EXPLORE VALUES AND BELIEFS. Introduction. Example Interview. Instructional Reading. Summary. Key Points. Practice Exercises and Self-Assessment. References. 11. INFLUENCING SKILLS AND STRATEGIES: WORKING WITH CLIENTS TO RESTORY AND TAKE ACTION. Introduction. Example Interview: The Framework for Skill Presentations. Instructional Reading on Six Influencing Skills. Key Points. Practice Exercises and Self-Assessment. References. SECTION IV. SKILL INTEGRATION. 12. SKILL INTEGRATION: PUTTING IT ALL TOGETHER. Introduction. Instructional Reading. Example Interview: Plan, Interview, Analysis and Further Treatment. Plan. Practice Exercises and Self-Assessment. References. (Part Contents.)

Review :
" an unequalled resource for teaching counseling skills to our new graduate level students. The new edition includes several exciting changes that make the book even better: the story - positive asset - restory - action framework and new material on solution-focused counseling. A delightful textbook in all respects!" " this edition of Intentional Interviewing and Counseling is a valuable addition to the training of counselors because it incorporates the latest narrative approach, as well as contemporary cross-cultural perspectives and gender issues." "This is a classic and the best sequenced model for counseling skill development on the current market. I have stated that this text has been used for a number of years at our University and I would hope it would continue to be the main text for our required course in Microcounseling the writing is comfortable, the text flows smoothly, the topics are covered in an appropriate manner, and the accuracy of content is above reproach."