Integrated Performance Assurance: How to Combine your Quality, Environmental, and Health & Safety Mgmt Systems

If you're conforming to such international standards as ISO 9000 and ISO 14000, or various domestic regulations, 'Integrated Performance Assurance' shows you how to integrate your organization's quality assurance, environmental compliance, and health and safety protection programs, into a single risk management tool. This combined management system will improve cost-effectiveness and reliability.

Table of Contents:
List of Exhibits Preface Introduction ONE: Why Integrate? Introduction Organizational Trend Case Study CH2M Hill's Response Integrated Performance Assurance Similarities of Function in Management Systems Regulatory Environment and International Standards Efficiency and Competition References TWO: Cost/Benefit Analysis Introduction IPA Process and Relationships IPA Implementation and Value IPA Implementation Survey IPA Value Survey Implementation Costs Cost Elements of IPA Averted Costs Benefits Market Value Cost Optimization Optimization Conclusion References THREE: Implementation Planning Groundwork Management Support A Champion Implementation Team Mission and Policy Statement Implementation Plan Approach or Strategy Listen to Your Customers Set Goals, Objectives, and Metrics The Plan Resource-Loaded Schedule References FOUR: Execution Launching Developing Tools Establishing Effective Communication Conducting a Readiness Review Assessment Types of Assessment Use the Metrics Reporting, Tracking, and Trending Course Corrections: What to Do When Things Go Wrong Capturing Added Value Computing Added Value Publicizing Your Success Continuous Improvement References FIVE: Summary and Conclusions APPENDIXES Appendix A -- IPA Value in Business Sectors Appendix B -- Case History Arguments for IPA Appendix C -- Organization-Specific Variables to Consider Appendix D -- Integrating the ISO 9000 and 14000 Families of Standards with IPA Appendix E -- Creating Performance Metrics Appendix F -- Company Survey Appendix G -- IPA Presentations to Management Appendix H -- Sample Training Presentations Appendix I -- Internet Addresses (URLs) for Companies and Organizations Index