The Ten Keys to Successful Change Management
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Home > Business and Economics > Business and Management > Management and management techniques > The Ten Keys to Successful Change Management
The Ten Keys to Successful Change Management

The Ten Keys to Successful Change Management


     0     
5
4
3
2
1



International Edition


X
About the Book

The Ten Keys to Successful Change Management John Pendlebury, Benoît Grouard and Francis Meston Today's organisations need to be able to anticipate change and adapt and transform continuously and rapidly to stay ahead of the curve. Change management is a difficult art. Those responsible for it are faced with extremely complex phenomena against which traditional management methods and models are virtually useless. The objectives of this book are twofold: to describe the dynamics of change, its causes, its pitfalls and the criteria for success in a way which will help senior managers to drive their business forwards and achieve change more quickly. to present a practical way of managing change in the form of ten specific keys which unlock tools and techniques drawn from the author's extensive experience. The operational methods and dynamic vision of the change management process set out in this book makes it invaluable to any organisation embarking upon or embracing change. "Before you decide you've heard all you want about the subject of change, I recommend that you read The Ten Keys to Successful Change Management. This book can help you cope with today's frenetic pace by giving you ten practical and memorable steps for managing change. The author's systematic approach is refreshing and insightful." Les Alberthal, Chairman and Chief Executive Officer EDS Corporation

Table of Contents:
Business and Change. The Domain of Change. The Ten Keys to Change. Key 1: Defining the Vision. Key 2: Mobilising. Key 3: Catalysing. Key 4: Steering. Key 5: Delivering. Key 6: Obtaining Participation. Key 7: Handling Emotions. Key 8: Handling the Power Issues. Key 9: Training and Coaching. Key 10: Communicating Actively. Conclusion. Bibliography. Index.

About the Author :
John Pendlebury is Director for the Manufacturing, Retail and Distribution sectors for EDS in Europe, Middle East and Africa, and previously a Vice President of A.T. Kearney.john.pendlebury@eds.com Benoit Grouard is Founder and Chairman of Metapoles, a consultancy firm specializing in the use of new technologies for achieving major transformations and in the implementation of multimedia management systems. He regularly addresses senior executives on new approaches for extensive and high-speed change. grouard@metapoles.com Francis Meston is a Vice President of the international management consultancy A.T. Kearney. He works on major change programmes throughout Europe and in the US for clients in engineering, telecommunications and retail sectors. He is a frequent speaker on the subject of transformation strategy for executive audiences and has featured in many business publications. francis.meston@atkearney.com Through their work they have collaborated with large international organisations in strategy setting, operational implementation, the use of enabling techniques, and integrated programmes of change.


Best Sellers


Product Details
  • ISBN-13: 9780471979302
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 239 mm
  • No of Pages: 320
  • Returnable: N
  • Weight: 595 gr
  • ISBN-10: 0471979309
  • Publisher Date: 09 Apr 1998
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 24 mm
  • Width: 158 mm


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
The Ten Keys to Successful Change Management
John Wiley & Sons Inc -
The Ten Keys to Successful Change Management
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

The Ten Keys to Successful Change Management

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    Fresh on the Shelf


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!