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Operations Management: Concepts, Methods and Strategies

Operations Management: Concepts, Methods and Strategies


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About the Book

Introducing a streamlined, cross-functional approach to operations management Effective operations management lies at the heart of almost every successful organization from the research and development that goes into creating new products, to information systems that improve productivity and reduce lead-time. Whether your future career is in marketing, accounting, engineering, or information systems, you'll find the knowledge, tools, and practical advice you need to implement successful operations management right here in OPERATIONS MANAGEMENT: CONCEPTS, METHODS, AND STRATEGIES. Highlights * Shows how operations management relates to each functional area in the organization. * Focuses on core topics with a streamlined approach and provides optional material on the web. * Follows the top-down planning sequence used by today's most successful firms. * Features numerous examples from both service and manufacturing operations as well as brief numerical examples that describe how real companies face issues related to quantitative methods. * Emphasizes global and ethical issues throughout the text. * Explains how computer and information technologies relate to the production of services and good. Go to www wiley.com/college/vonderembse for: * Optional chapters on Time-Based Competition, Redesigning Business Processes, Job Design and Work Measurement, Quality Control, and Supply Management. * Solved quantitative sample problems. * Data sets for computer solution. * Mini-cases. * Microsoft Excel templates * Online study guide * Summary of formulas. * Bibliography.

Table of Contents:
Preface.About the Authors.1. Introduction to Operations Management in a Global Environment.PART I: BUILDING CAPABILITIES TO COMPETE GLOBALLY.2. Gaining Competitive Advantage Through Operations.3. Enhancing Productivity: A Key to Success.4. Quality Management.5. Enterprise Integration and Supply Chain Management: A Strategic Perspective.PART II: DESIGNING THE SYSTEM TO PRODUCE SERVICES AND GOODS.6. Product Development: A Team Approach7. Models and Forecasting.8. Process Selection: Volume Drives Costs and Profits.9. Capacity Decisions.10. Facility Location in a Global Environment.11. Facility Layout.PART III: PLANNING AND MANAGING OPERATIONS.12. Aggregate Planning.13. Planning for Material and Resource Requirements.14. Inventory Management.15. Just-In-Time and Theory of Constraints.16. Scheduling.17. Project Management.Additional Chapters online18. Time-Based Competition.19. Redesigning Business Proc esses.20. Quality Control.21. Supply Management.22. Job Design and Work Management.


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Product Details
  • ISBN-13: 9780471454182
  • Publisher: John Wiley and Sons Ltd
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 255 mm
  • Sub Title: Concepts, Methods and Strategies
  • Width: 203 mm
  • ISBN-10: 0471454184
  • Publisher Date: 21 Mar 2003
  • Binding: Hardback
  • Spine Width: 18 mm
  • Weight: 871 gr


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