Arthur Andersen's Global Lessons in Activity-based Management
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Arthur Andersen's Global Lessons in Activity-based Management

Arthur Andersen's Global Lessons in Activity-based Management


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About the Book

Activity-based management (ABM) is a discipline that advocates the management of activities as the route to improving customer satisfaction and profit. ABM, as a management strategy, is making its mark in the current competitive marketplace. By using ABM, many companies have decreased or eliminated misallocation and misinformation, in fact, it can be said that by using ABM, strategic leadership is winning over mismanagement. This book provides the reader with strategies and practical tips for deploying ABM. It includes various cross-industry perspectives, and global case studies to show the positive and negative implementation of ABM strategies.

Table of Contents:
FOUNDATIONS AND TRENDS IN ACTIVITY-BASED MANAGEMENT; Tools and Techniques for Implementing Activity-Based Management (R. Holst & R. Savage); Best Practices in Activity-Based Management (M. Kolb & J. Donnelly); Convergence of Enterprise Software on Activity-Based Costing (S. Player & C. Marx); Developing Corporate Reporting Solutions (D. Sparacino, et al.); GLOBAL CASE STUDIES; Identifying the Cost of Services and Determining Customer Profitability Using Activity-Based Management: (J. de Arazjo, et al.); Telecommunications Facing the Challenges of Competition with Activity-Based Costing (C. Rocha, et al.); Achieving Strategic and Operational Excellence with Activity-Based Costing (R. Lacerda, et al.); Modeling for Answers with Activity-Based Costing (M. Maisonneuve & S. Mercier); Improving Profitability Through Better Decision Making (A. Peretz & J. Anderlic); Utilizing Activity-Based Management for Shared Services' Chargebacks (M. Max & C. Cobble); Improving Profitability with Activity-Based Management (I. Lacombe, et al.); Using Activity-Based Management to Support Performance Measures and Economic Value Added (F. Silva & G. Vega); Improving Profitability and Client Relations with Cost Management (O. Meltzer & H. ter Meulen); Activity-Based Management Turns a Telephone Monopoly into a Market-Based Competitor (P. Salgado, et al.); Making the Right Decisions with Activity-Based Management (M. Behrenwald & C. Cobble); Customer and Product Profitability (S. Smith & J. Castille); Strategic Use of Activity-Based Management to Determine Product Profitability (A. Marchus & J. Collins); Uncovering Opportunities to Improve the Business with Activity-Based Costing/Management (J. Collins, et al.); Summary; Appendix; Vignette; Glossary; Index.

About the Author :
STEVE PLAYER, CPA, a partner and firm-wide director of cost management for Arthur Andersen, develops activity-based management systems, and provides leadership for industry and professional groups. His clients include the Covey Leadership Center, Hewlett-Packard, Texas Instruments, NordicTrack, American Express, Rhone-Poulenc Rorer, Chemical Leaman, and Tyson Foods. An author of three books, Steve serves on the board of directors and as treasurer for the Consortium for Advanced Manufacturing-International (CAM-I). In addition, Steve serves as a resource for publications, including Investor's Business Daily, Forbes, Business Finance Magazine, Financial World, Global Finance, and International Journal of Strategic Cost Management. ROBERTO LACERDA, CPA, a partner and cost management coordinator for Arthur Andersen in Latin America, develops activity-based management systems and serves as the Latin American director for the products industry. His clients include Acesita, Cosipa, MultibrAs, Johnson & Johnson, Gerdau Group, and Banco Real. He has also written many articles for various Brazilian business publications and is coauthor of the Brazilian edition of Arthur Andersen's Activity-Based Management: Lessons from the ABM Battlefield.


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Product Details
  • ISBN-13: 9780471362883
  • Publisher: John Wiley and Sons Ltd
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 235 mm
  • Returnable: N
  • Width: 158 mm
  • ISBN-10: 0471362883
  • Publisher Date: 30 Sep 1999
  • Binding: Hardback
  • Language: English
  • Weight: 567 gr


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