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Smashing UX Design: Foundations for Designing Online User Experiences(34 Smashing Magazine Book Series)

Smashing UX Design: Foundations for Designing Online User Experiences(34 Smashing Magazine Book Series)


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About the Book

Table of Contents:
PART I: UX PROCESSES AND PROJECTS 1 Chapter 1: Understanding the User-Centered Design Process 3 Chapter 2: Planning UX Projects 23 PART II: UX RESEARCH AND EVALUATION TOOLS AND TECHNIQUES 47 Chapter 3: Planning and Conducting Effective Stakeholder Interviews 49 Chapter 4: Organizing and Running a Successful Requirements Workshop 59 Chapter 5: Planning, Conducting, and Analyzing a Usability Test 73 Chapter 6: Gaining Useful Insights from Competitor Benchmarking 97 Chapter 7: Conducting Effective Contextual Research 105 Chapter 8: Using Analytics to Uncover Interesting User Behavior 113 Chapter 9: Designing, Launching, and Analyzing a Successful Survey 129 Chapter 10: Conducting a Useful Expert Review 143 PART III: UX DESIGN TOOLS AND TECHNIQUES 155 Chapter 11: Planning and Running Successful Ideation Workshops 157 Chapter 12: Creating Task Models and User Journeys That Convey Real User Behavior 173 Chapter 13: Creating Customer Experience Maps to Help Visualize the User Experience 189 Chapter 14: Creating Useful Persona Profiles 199 Chapter 15: Designing Usable Information Architectures 211 Chapter 16: Using Sketching to Generate and Communicate Ideas 237 Chapter 17: Designing Great Wireframes 247 Chapter 18: Using Prototypes to Bring Your Ideas to Life 263 PART IV: UX COMPONENTS DECONSTRUCTED 275 Chapter 19: Navigation UX Deconstructed 277 Chapter 20: Homepage UX Deconstructed 287 Chapter 21: Category Page UX Deconstructed 297 Chapter 22: Search UX Deconstructed 303 Chapter 23: Product Page UX Deconstructed 313 Chapter 24: Shopping Cart and Checkout UX Deconstructed 323 Chapter 25: Article and Content Page UX Deconstructed 335 Chapter 26: Photo UX Deconstructed 341 Chapter 27: Help and FAQ UX Deconstructed 349 Chapter 28: Forms UX Deconstructed 355 Chapter 29: Tables, Charts, and Data UX Deconstructed 365 Chapter 30: Great Client UX Deconstructed 371 Chapter 31: Designing for Behavioral Change 377 Chapter 32: Designing for Internationalization 385 Chapter 33: Designing for Mobile 395 Index 407

About the Author :
James Chudley and Jesmond Allen are User Experience Directors at cxpartners, a user experience consultancy based in Bristol, UK. Between them, they have more than 30 years experience of designing and evaluating digital products for clients who represent the best of the web. James Chudley and Jesmond Allen are User Experience Directors at cxpartners, a user experience consultancy based in Bristol, UK. Between them, they have more than 30 years experience of designing and evaluating digital products for clients who represent the best of the web.


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Product Details
  • ISBN-13: 9780470970430
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Language: English
  • Series Title: 34 Smashing Magazine Book Series
  • ISBN-10: 047097043X
  • Publisher Date: 25 Apr 2012
  • Binding: Digital (delivered electronically)
  • No of Pages: 288
  • Sub Title: Foundations for Designing Online User Experiences


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