Performance Dashboards
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Performance Dashboards: Measuring, Monitoring, and Managing Your Business

Performance Dashboards: Measuring, Monitoring, and Managing Your Business


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About the Book

Table of Contents:
Foreword vii Preface to the Second Edition ix Preface to the First Edition xiii Part I The Landscape for Performance Dashboards 1 Chapter 1 What Are Performance Dashboards? 3 Chapter 2 The Context for Performance Dashboards 23 Chapter 3 Assessing Your Organizational Readiness 43 Chapter 4 Assessing Your Technical Readiness 57 Chapter 5 How to Align Business and IT 81 Part II Performance Dashboards in Action 99 Chapter 6 Types of Performance Dashboards 101 Chapter 7 Operational Dashboards in Action 123 Chapter 8 Tactical Dashboards in Action 139                                                                                                                  Chapter 9 Strategic Dashboards in Action 157 Part III Critical Success Factors: Tips from the Trenches 179 Chapter 10 How to Launch, Manage, and Sustain the Project 181 Chapter 11 How to Create Effective Performance Metrics 197 Chapter 12 How to Design Effective Dashboard Displays 223 Chapter 13 How to Architect a Performance Dashboard 251 Chapter 14 How to Deploy and Integrate Dashboards 273 Chapter 15 How to Ensure Adoption and Drive Positive Change 293 Index 309

About the Author :
WAYNE ECKERSON is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in-depth research studies on BI and is a noted speaker and blogger. He is the author of a popular BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at weckerson@gmail.com.


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Product Details
  • ISBN-13: 9780470918425
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Edition: Revised edition
  • No of Pages: 336
  • ISBN-10: 047091842X
  • Publisher Date: 07 Oct 2010
  • Binding: Digital (delivered electronically)
  • Language: English
  • Sub Title: Measuring, Monitoring, and Managing Your Business


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