Talk Less, Say More
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Talk Less, Say More: Three Habits to Influence Others and Make Things Happen

Talk Less, Say More: Three Habits to Influence Others and Make Things Happen


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About the Book

Table of Contents:
Introduction Connect-Convey-Convince 1 1 CONNECT Managing Attention 5 10 Signs You May Be a Weak Connector 7 Chapter One Why Connect? 11 Chapter Two Stay in Their Moment 17 Chapter Three Frontload 29 Chapter Four Goldilocks Candor 43 Connect Review and Action Plan 54 2 CONVEY Managing Information 59 10 Signs You May Be a Weak Conveyor 61 Chapter Five Why Convey? 65 Chapter Six The Eyes Trump the Ears 71 Chapter Seven Talk in Triplets 83 Chapter Eight Tell Stories 91 Convey Review and Action Plan 99 3 CONVINCE Managing Action 103 10 Signs You May Be a Weak Convincer 105 Chapter Nine Why Convince? 109 Chapter Ten Sound Decisive 115 Chapter Eleven Transfer Ownership 127 Chapter Twelve Adjust Your Energy 137 Convince Review and Action Plan 150 Putting It All Together 155 About the Author 159 Acknowledgments 161 Index 165

About the Author :
Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.

Review :
"Talk Less, Say More has become an integral part of our sales training program. In today's manufacturing environment, our sales engineers must be able to quickly gain mind share of our customers, deliver the appropriate messages, and win new business. Talk Less, Say More provides the communication tools critical for success." —Dana Fritz, Manager, Global Sales Training Rockwell Automation "Talk Less, Say More is the answer to become an effective communicator. Connie's principles can be employed immediately to improve both your personal and business interactions." —Terry Bauer, Corporate Director of Sales Execution Reinhart FoodService


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Product Details
  • ISBN-13: 9780470549681
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Language: English
  • Sub Title: Three Habits to Influence Others and Make Things Happen
  • ISBN-10: 0470549688
  • Publisher Date: 02 Oct 2009
  • Binding: Digital (delivered electronically)
  • No of Pages: 176


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