Mastering Microsoft Exchange Server 2010
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Mastering Microsoft Exchange Server 2010

Mastering Microsoft Exchange Server 2010


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About the Book

A top-selling guide to Exchange Server-now fully updated for Exchange Server 2010.Keep your Microsoft messaging system up to date and protected with the very newest version, Exchange Server 2010, and this comprehensive guide. Whether you're upgrading from Exchange Server 2007 SP1 or earlier, installing for the first time, or migrating from another system, this step-by-step guide provides the hands-on instruction, practical application, and real-world advice you need. * Explains Microsoft Exchange Server 2010, the latest release of Microsoft's messaging system that protects against spam and viruses and allows for access to e-mail, voicemail, and calendars from a variety devices and any location * Helps you thoroughly master the new version with step-by-step instruction on how to install, configure, and manage this multifaceted collaboration system * Covers planning and design, installation, administration and management, maintenance and moreInstall or update your Microsoft Exchange Server with this guide, then keep it on hand for a comprehensive reference.

Table of Contents:
Introduction xxvii Part 1 Exchange Fundamentals 1 Chapter 1 Introducing Exchange Server 2010 3 Getting to Know Exchange Server 2010 3 Exchange Server Architecture 5 x64 Processor Requirement 5 Windows Server 2008 x64 7 Installer, Service Pack, and Patching Improvements 7 Server Roles 8 Edge Transport Services 9 Unified Messaging 11 Improved High-Availability Features 13 MAPI and Directory on the Middle Tier 16 Content Storage Improvements 18 Exchange Server Management 19 Improved Message and Content Control 21 Messaging Records Management 21 Built-In Archiving 23 Message Transport Rules 24 Per-User Journaling 25 Message Classifications 26 Rights Management Service Message Protection 27 New Programming Interfaces 27 Client-Side Features 28 Schedulable and Internal/External Out-of-Office Messages 28 Improved Calendaring and Resource Management 29 New and Improved Outlook Web App 31 Windows Mobile and Improved Security 31 Now, Where Did That Go? 34 Deemphasized Functions 34 Features No Longer Included 34 Clearing Up Some Confusion 36 The Bottom Line 37 Chapter 2 Introduction to Email Administration 39 Introducing Email 40 A Brief History of Email 40 About Messaging Services 43 Application Networking Models 46 Things Every Email Administrator Should Know 49 Finding Answers 49 A Day in the Life of the Email Administrator 51 Tools You Should Know 55 What Is Exchange Server? 58 History of Exchange 59 The Universal Inbox 60 Many Modes of Access 61 Architecture Overview 62 Controlling Mailbox Growth 65 Personal Folders or PST Files 66 Email Archiving 67 Messaging-Enabled Applications 68 Objects 69 Public Folders 70 Electronic Forms 71 The Bottom Line 71 Chapter 3 Standards and Protocols 73 Components of an Email System 73 Defining the Standards 75 Active Directory: The Foundation of Exchange 2010 76 Finding Messaging Hosts with the Domain Name System 76 Finding People and Services with Directory Services 82 Kerberos 84 Other Key Technologies Used by Exchange 86 Moving Messages with the Simple Mail Transport Protocol 86 Accessing Mailboxes with Message Access Protocols 89 Securing Network Sessions with TLS and SSL 92 The Bottom Line 93 Chapter 4 Understanding Availability, Recovery, and Compliance 95 Changing from a Technology to a Business Viewpoint 95 What s in a Name? 96 Backup and Recovery 96 Disaster Recovery 98 Location, Location, Location 100 Management Frameworks 102 A Closer Look at Availability 105 Storage Availability 110 An Overview of Exchange Storage 110 Direct Attached Storage 111 Storage Area Networks 115 Compliance and Governance 116 The Bottom Line 119 Chapter 5 Message Security and Hygiene 121 Transport Security 121 SSL: Pick Your Port 122 How SSL Works 122 Enter Transport Layer Security 126 Opportunistic TLS 130 Domain Security 130 Message-Level Security 131 S/MIME 131 Rights-Managed Email 133 Mail Hygiene 134 Blocking Unsolicited Messages 135 Levels of Inspection 137 Why Is My Mail Being Rejected? 138 The Bottom Line 139 Chapter 6 Introduction to PowerShell and the Exchange Management Shell 141 Why Use PowerShell? 141 Understanding the Command Syntax 142 Verbs and Nouns 142 Help 144 The -Identity Parameter 145 Cmdlet vs. Command 146 Cmdlet Parameters 146 Tab Completion 147 Alias 147 Object-Oriented Use of PowerShell 149 Filtering Output 150 Formatting Output 155 Directing Output to Other Cmdlets 155 PowerShell v2 157 Integrated Scripting Environment 157 Remote PowerShell 160 Tips and Tricks 160 Managing Output 160 Running Scripts 167 Running Scheduled PowerShell Scripts 168 Debugging and Troubleshooting from PowerShell 169 Getting Help 169 Exchange Server 2010 Help File 169 Help from the Command Line 171 Getting Tips 184 Learning from the Graphical User Interface 184 The Bottom Line 187 Chapter 7 Exchange Autodiscover 189 Autodiscover Concepts 189 What Autodiscover Provides190 How Autodiscover Works 192 Advanced Autodiscover Concepts 200 Planning Certificates for Autodiscover 201 The X.509 Certificate Standard 202 Deploying Exchange Certificates 204 The Bottom Line 211 Chapter 8 Virtualizing Exchange Server 2010 213 Virtualization Overview 213 Terminology 214 Understanding Virtualized Exchange 215 Understanding Your Exchange Environment 216 Benefits of Virtualization 217 Environmental Impact 217 Datacenter Impact 217 Virtualization Requirements 218 Hardware Requirements 218 Software Requirements 220 Operations 221 Deciding What to Virtualize 221 Exchange Roles 223 Performance Counters 224 Testing 226 Possible Times to Virtualize 227 Small Office/Remote or Branch Office 227 Site Resilience 228 Mobile Scenario 229 The Bottom Line 231 Chapter 9 Exchange Server, Email, and SharePoint 2007 233 SharePoint Overview 233 Outlook Integration 234 Integration Overview 234 Calendar Integration 236 Creating a Meeting Workspace 240 Contact Integration 242 Task Integration 244 Alert Integration 246 Document Library Integration 250 Outlook 2003 Integration 252 Email Integration 252 Configuring Outgoing Email 252 Configuring Incoming Email 253 Indexing Exchange Public Folders 261 Defining a Content Source 261 The Bottom Line 263 Part 2 Getting Exchange Running 265 Chapter 10 Exchange Server 2010 Quick Start Guide 267 Server Sizing Quick Reference 267 Hardware 268 Operating System 269 Configuring Windows Server 2008 R2 270 Installing Exchange Server 2010 274 GUI-Based Installation 274 Unattended Installation 279 Post Installation Configuration Steps 280 Configuring the Mailbox Role 282 Configuring the Hub Transport Role 284 Configuring Recipients 289 Creating Distribution Groups 292 Organizational Health 293 Configuring a Postmaster Address 293 SSL Certificate 294 Entering the Product Key 294 The Bottom Line 295 Chapter 11 Understanding Server Roles and Configurations 297 The Importance of Server Roles 297 Exchange 2010 Server Roles 298 Mailbox Server 299 Hub Transport Server 302 Client Access Server 304 Unified Messaging Server 308 Edge Transport Server 310 Possible Role Configurations 312 Combined Function Server 313 Scaling Exchange Server 2010 Roles 314 The Bottom Line 315 Chapter 12 Exchange Server 2010 Requirements 319 Getting the Right Server Hardware 319 The Typical User 320 CPU Recommendations 321 Memory Recommendations 324 Network Requirements 326 Disk Requirements 327 Software Requirements 333 Operating System Requirements 333 Additional Software 334 Windows Server Roles and Features 334 Additional Requirements 339 Active Directory Requirements 340 Installation and Preparation Permissions 340 Coexisting with Previous Versions of Exchange Server 340 The Bottom Line 342 Chapter 13 Installing Exchange Server 2010 343 Before You Begin 343 Preparing for Exchange 2010 Ahead of Time 344 Existing Exchange Organizations 345 Preparing the Schema 346 Preparing the Active Directory Forest 347 Preparing Additional Domains 349 Graphical User Interface Setup 350 Command-Line Setup 354 Command-Line Installation Options 354 Command-Line Server Recovery Options 356 Command-Line Delegated Server Installation 357 Installing Language Packs 358 The Bottom Line 358 Chapter 14 Upgrades and Migrations 361 Upgrades, Migrations, or Transitions 361 Exchange 2003 Migration Overview 362 Exchange 5.5 Migrations 364 Considering Messaging Connectors 365 Legacy Exchange and Third-Party Services 367 Factors to Consider Before Upgrading 368 Prerequisites 368 Setting the Legacy Routing Server Parameter 371 Choosing Your Strategy 376 Comparing the Strategies 376 Management Consoles 382 Coexistence 383 Performing an Interorganization Migration 384 Is Interorganization Migration the Right Approach? 384 Preparing for Migration 388 Moving Mailboxes Using the New-MoveRequest Feature 388 Importing Data from PST 391 The Bottom Line 391 Part 3 Recipient Administration 393 Chapter 15 Management Permissions and Role-Based Administration (RBAC) 395 RBAC Basics 395 Differences from Previous Exchange Versions 395 How RBAC Works 396 Managing RBAC 399 Exchange Control Panel 399 Exchange Management Shell 401 Defining Roles 402 What s in a Role? 402 Choosing a Role 405 Customizing Roles 406 Distributing Roles 409 Determining Where Roles Will Be Applied 409 Assigning Roles to Administrators 413 Assigning Roles to End Users 420 The Bottom Line 424 Chapter 16 Basics of Recipient Management 427 Exchange Recipients 427 Mailbox-Enabled Users (Mailbox) 427 Mail-Enabled User 428 Mail-Enabled Contacts 428 Mail-Enabled Groups 429 Mail-Enabled Public Folders 430 Defining Email Addresses 430 Accepted Domains 431 Email Address Policies 433 The Bottom Line 441 Chapter 17 Managing Mailboxes and Mailbox Content 443 Managing Mailboxes 443 Using the EMC to Assign a Mailbox 445 Assigning a Mailbox to More than One User 451 Assigning a Mailbox to a User from the EMS 452 Creating a New User and Assigning a Mailbox Using the EMC 455 Managing User and Mailbox Properties 457 Moving Mailboxes 472 Moving Mailboxes Using the EMS 475 Retrieving Mailbox Statistics 482 Deleting Mailboxes 485 Reconnecting a Deleted Mailbox 486 Bulk Manipulation of Mailboxes Using the EMS 489 Managing Mailbox Properties with the EMS 490 Scripting Account Creation 491 Managing Mailbox Content 492 Understanding the Basics of Messaging Records Management 492 Getting Started with Messaging Records Management 494 Managing Default Folders 495 List of Default Folders 495 Creating Managed Content Settings 496 Keeping the Deleted Items Folder Clean 499 Creating and Managing Custom Folders 501 Managed Folder Mailbox Policies 503 Creating Managed Folder Mailbox Policies 504 Assigning Managed Folder Mailbox Policies to Users 505 Enabling Messaging Records Management on the Mailbox Server 507 The Bottom Line 508 Chapter 18 Managing Mail-Enabled Groups 511 Managing Mail-Enabled Groups 511 Creating and Managing Mail-Enabled Groups 512 Creating Mail-Enabled Groups 514 Managing Mail-Enabled Groups 515 Creating Dynamic Distribution Groups 520 Using the Exchange Management Shell to Manage Groups 522 Allowing End Users to Manage Group Membership 528 The Bottom Line 530 Chapter 19 Managing Mail-Enabled Contacts and Users 533 Creating and Managing Contacts 533 Managing Mail-Enabled Contacts and Users Using the EMC 535 Managing Mail-Enabled Contacts and Users Using the EMS 538 Implementing Coexistence Between Exchange On-Premise and Outlook Live Deployments 540 Implementing a Single Global Address List in a Coexistence Scenario 541 The Bottom Line 542 Chapter 20 Managing Resource Mailboxes 543 How Resource Mailboxes Differ from Regular Mailboxes 543 Exchange 2010 Resource Mailbox Features 544 Creating Resource Mailboxes 544 Creating and Defining Resource Mailbox Properties 544 Defining Advanced Resource Mailbox Features 547 Defining Resource Scheduling Policies 548 Automatic Processing: AutoUpdate vs. AutoAccept 559 Migrating Resource Mailboxes 561 The Bottom Line 562 Chapter 21 Public Folder Management 565 Understanding Public Folder Support in Exchange 2010 565 Understanding Native Exchange 2010 Support 566 Public Folder Limitations 566 Moving the Public Folder Hierarchy to Exchange 2010 567 Creating a Public Folder Database 568 Managing Public Folder Database Properties 569 Defining the Default Public Folder Server 571 Defining Public Folder Administrators 571 Managing Public Folders 571 Using the Exchange 2010 Public Folder Management Console 571 Using the Exchange Management Shell to Manage Public Folders 575 Using Outlook to Create a Public Folder 581 Working with the Public Folder Hierarchy and Replication 583 Understanding Public Folder Replication 584 Replicating Public Folders 584 Configuring Public Folder Replication 585 Understanding Public Folder Referrals 586 Managing Public Folder Permissions 586 The Bottom Line 587 Chapter 22 Getting Started with Email Archiving 589 Introduction to Archiving 589 Archiving 590 Retention 590 Discovery 592 Eliminating PST Files 592 Reducing Storage 592 Compliance 592 Disaster Recovery 595 Industry Best Practices 595 Storage Management 595 Importing PSTs 596 Retention 598 Exchange Server 2010 Email Archiving 599 Personal Archive vs. Organizational Archive 599 Policies 600 Placing a Mailbox on Retention Hold 603 Litigation or Legal Hold 604 Placing a Mailbox on Litigation Hold 604 Enabling Archiving 604 Archive Quotas 605 Exchange 2010 Discovery Operation Considerations 606 Using Exchange 2010 Discovery 607 Offline Access 609 Requirements and Factors to Consider 610 The Bottom Line 611 Part 4 Server Administration 613 Chapter 23 Creating and Managing Mailbox Databases 615 Getting to Know Exchange Database Storage 615 Exchange Server 4.0, 5.0, and 5.5 (First Generation) 615 Exchange Server 2000 and 2003 (Second Generation) 616 Exchange Server 2007 (Third Generation) 616 Exchange Server 2010 (Current Generation) 616 Basics in Storage Terminology 616 Storage in Exchange Server 2010 617 An Additional Factor: The Archive Mailbox 619 Disk Size vs. I/O Capacity 620 What s Keeping Me Up at Night? 620 Mailbox Storage 621 Maximum Database Sizes 621 Determining the Number of Databases 621 Allocating Disk Drives 623 Managing Mailbox Databases 624 Viewing Mailbox Databases 624 Creating Mailbox Databases 624 Moving the Mailbox Database EDB File 626 Moving the Mailbox Database Log Files 626 Properties of a Mailbox Database 626 The Bottom Line 632 Chapter 24 Understanding the Client Access Server 635 Requirements for the Client Access Server Role 636 Client Access Server Operating System Requirements 636 Client Access Server Hardware Recommendations 636 Services Provided by the Client Access Server 637 RPC Client Access 637 Address Book Service 638 Mailbox Replication 639 Remote PowerShell 639 Outlook Web App 641 Exchange Control Panel 641 Outlook Anywhere 643 The Autodiscover Service 644 The Availability Service 649 Offline Address List Distribution 649 Positioning the Client Access Server in Your LAN 650 Client Access Server Proxying 651 Client Redirection 656 Client Access Arrays 657 Interoperability with Earlier Versions of Exchange 659 Exchange 2010 Coexistence Behavior 659 Coexistence with Exchange Server 2003 660 Coexistence with Exchange Server 2007 660 Certificates 661 Default Certificate Usage 661 Using Subject Alternative Name (SAN) Certificates 662 The Bottom Line 667 Chapter 25 Managing Connectivity with Hub Transport Servers 669 Transport Improvements in Exchange Server 2010 669 Message Routing in the Organization 671 Basics of Exchange Message Routing 671 Send and Receive Connectors 675 Receive Connectors 676 Send Connectors 678 Connectivity to Exchange 2003 682 Messages in Flight 686 Understanding Shadow Redundancy 686 Transport Dumpster 687 The Bottom Line 688 Chapter 26 Managing Transport and Journaling Rules 691 Introducing the New Exchange 2010 Transport Architecture 692 All Messages Pass Through Hub Transport 692 Setting Up Message Classifications 693 Modifying and Creating Message Classifications 694 Deploying Message Classifications 695 Setting Up Transport Rules 697 Selecting Conditions and Exceptions 700 Selecting Actions 702 Creating New Rules with the Exchange Management Console 705 Creating New Rules with the Exchange Management Shell 707 Introducing Journaling 708 Implementing Journaling 709 Reading Journal Reports 710 The Bottom Line 711 Chapter 27 Internet and Email 713 What Do You Need to Know? 713 Important Information When Receiving Email 714 Important Information When Sending Email 715 Incorporating a Separate Message Hygiene System 717 Using a Managed Provider 719 Accepted Domains 720 Remote Domains 722 Configuring Hub Transport Servers 725 Configuring the Default Receive Connector 725 Configuring a Send Connector 728 Implementing Edge Transport Servers 731 Some Background Information on Edge Transport 731 Placement of the Edge Transport Server 732 Using Exchange Server 2010 Antispam Tools 739 Enabling Antispam Agents for Hub Transport Servers 740 Enabling Automatic Updates for the Antispam Signatures 740 Content Filtering 741 IP Block and IP Allow Providers 744 IP Block and Allow Lists 747 Recipient Filtering 747 Tarpitting 748 Sender Filtering 749 Sender ID 750 Sender Reputation 751 The Bottom Line 755 Part 5 Troubleshooting, Operations, and Monitoring 757 Chapter 28 Troubleshooting Exchange Server 2010 759 Basic Troubleshooting Principles 759 General Server Troubleshooting Tools 761 Event Viewer (Diagnostic Logging) 761 Test-SystemHealth 763 Test-ServiceHealth 764 Exchange Best Practices Analyzer 765 Troubleshooting Mailbox Servers 769 General Mailbox Server Health 769 Using Test-MapiConnectivity 769 Checking Poison Mailboxes 770 Checking Database Replication Health 771 Troubleshooting Mail Flow 772 Using Test-Mailflow 773 Queue Viewer in the EMC 774 Message Tracking 776 Exchange Mail Flow Troubleshooter 779 Other Tools 780 Troubleshooting Client Connectivity 780 Troubleshooting Autodiscover 781 Test- Connectivity Cmdlets 783 The Bottom Line 786 Chapter 29 Monitoring and Performance 787 Key Performance Monitor Counters 787 Types of Monitoring 788 Memory 789 Processor 794 Disk 797 Using System Center Operations Manager 810 Before Importing the Management Pack 812 Importing the Management Pack 812 Modifying Management Pack Objects 814 Creating an Override Management Pack 815 Management Pack Discoveries 816 Event Logs 821 Defining a Security Audit Policy 823 Exchange Event Logging 823 Protocol and Connection Logs 834 IMAP 834 POP 836 Transport 837 Other Logs 847 The Bottom Line 847 Chapter 30 Backing Up and Restoring Exchange Server 849 Backing Up Exchange 849 Determining Your Strategy 850 Preparing to Recover the Exchange Server 853 Using Windows Server Backup to Back Up the Server 854 Performing the Backup 855 Using Windows Server Backup to Recover the Data 859 Users Can Recover Email 859 Recovering the Database 859 Recovery Database 863 Recovering Single Messages 864 Recovering the Entire Exchange Server 868 Client Access, Hub Transport, and Unified Messaging Roles 869 The Bottom Line 871 Appendix The Bottom Line 873 Chapter 1: Introducing Exchange Server 2010 873 Chapter 2: Introduction to Email Administration 874 Chapter 3: Standards and Protocols 875 Chapter 4: Understanding Availability, Recovery, and Compliance 876 Chapter 5: Message Security and Hygiene 877 Chapter 6: Introduction to PowerShell and the Exchange Management Shell 878 Chapter 7: Exchange Autodiscover 880 Chapter 8: Virtualizing Exchange Server 2010 880 Chapter 9: Exchange Server, Email, and SharePoint 2007 881 Chapter 10: Exchange Server 2010 Quick Start Guide 882 Chapter 11: Understanding Server Roles and Configurations 883 Chapter 12: Exchange Server 2010 Requirements 885 Chapter 13: Installing Exchange Server 2010 886 Chapter 14: Upgrades and Migrations 887 Chapter 15: Management Permissions and Role-Based Administration (RBAC) 889 Chapter 16: Basics of Recipient Management 891 Chapter 17: Managing Mailboxes and Mailbox Content 892 Chapter 18: Managing Mail-Enabled Groups 895 Chapter 19: Managing Mail-Enabled Contacts and Users 896 Chapter 20: Managing Resource Mailboxes 897 Chapter 21: Public Folder Management 898 Chapter 22: Getting Started with Email Archiving 899 Chapter 23: Creating and Managing Mailbox Databases 900 Chapter 24: Understanding the Client Access Server 901 Chapter 25: Managing Connectivity with Hub Transport Servers 904 Chapter 26: Managing Transport and Journaling Rules 905 Chapter 27: Internet and Email 906 Chapter 28: Troubleshooting Exchange Server 2010 908 Chapter 29: Monitoring and Performance 909 Chapter 30: Backing Up and Restoring Exchange Server 910 Index 913

About the Author :
Jim McBee, MCSE, MCT, is a consultant specializing in Exchange deployments and education. He has worked for many Fortune 500 customers, as well as the U.S. Department of Defense. He is the author of Mastering Microsoft Exchange Server 2007 SP1 and coauthor of Microsoft Exchange Server 2007: Implementation and Administration, Mastering Microsoft Exchange Server 2007, and other titles. David Elfassy, MCITP, MCT and Exchange Server MVP, is an international presenter and trainer. He collaborates with Microsoft on certification, courseware, and keydevelopment projects. David is a project lead on many migrations and implementations of Microsoft infrastructure technologies forgovernmental and corporate organizations.


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Product Details
  • ISBN-13: 9780470521717
  • Publisher: John Wiley and Sons Ltd
  • Publisher Imprint: John Wiley & Sons Ltd
  • Height: 233 mm
  • Returnable: N
  • Weight: 1464 gr
  • ISBN-10: 0470521716
  • Publisher Date: 26 Mar 2010
  • Binding: Paperback
  • Language: English
  • Spine Width: 53 mm
  • Width: 185 mm


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