About the Book
Competency development is one of the hottest topics in the HR profession. Still there is much confusion among managers about what a competency is and how to use it effectively. Here, author Paul Green draws on twenty-five years of training, consulting, and employee assessment experience to establish a behavioral language that describes, guides, and links actions at work. This is the foundation for developing clearly defined competencies that help executives, managers, and HR professionals communicate performance goals through every step of the HR process--including interviewing, appraisal, coaching, and training-in ways that directly support an organization's mission, vision, and values.
Table of Contents:
Foreward. THE PERFORMANCE APPRAISAL ENVIRONMENT.
Effective Performance Management: A Focus on Precision, Customers, and Situational Constraints.
Current Legal Issues in Performance Appraisal.
International Performance Measurement and Management.
Performance Appraisal in a Quality Context: A New Look at an Old Problem.
Games Raters Play: Politics, Strategies, and Impression Management in Performance Appraisal.
METHODS OF APPRAISING PERFORMANCE.
Creating Performance Management Systems That Promote Perceptions of Fairness.
Performance Appraisal in Team Settings.
Using Multisource Feedback for Employee Development and Personnel Decisions.
The Advantages and Pitfalls of Self-Assessment in Organizations.
Evaluating Executive Performance.
Training Raters to Increase the Accuracy of Appraisals and the Usefulness of Feedback.
LINKING APPRAISAL TO THE LARGER HUMAN PERFORMANCE SYSTEMS.
Linking Appraisals to Individual Development and Training.
Performance-Based Pay Plans.
Lessons Learned: Research Implications for Performance Appraisal and Management Practice.
About the Author :
PAUL C. GREEN is the CEO of Behavioral Technology, a Provant Company that provides integrated solutions in the areas of selection, performance improvement, and career development. He is also the author of Get Hired, an authoritative resource on behavior-based interviews. His interviewing techniques were adapted into an award-winning video, More Than a Gut Feeling, that was recognized by Fortune magazine as one of the bestselling training films in any category.
PAUL C. GREEN is the CEO of Behavioral Technology, a Provant Company that provides integrated solutions in the areas of selection, performance improvement, and career development. He is also the author of Get Hired, an authoritative resource on behavior-based interviews. His interviewing techniques were adapted into an award-winning video, More Than a Gut Feeling, that was recognized by Fortune magazine as one of the bestselling training films in any category.
Review :
"There is no doubt what this books says: behavioral competencies are the way to link human resources to mission, vision, and values. It is big on description and cautious on theory. Most managers can read it, understand it, and apply it." —James Perkins, senior vice president and chief personnel officer, Federal Express "In this book, Paul Green shows why the competency approach is proving to be such an effective tool for organizational and individual development. He also provides a practical guide to using behavioral competencies effectively." —Robert Most, CEO, Mind Garden
"There is no doubt what this books says: behavioral competencies are the way to link human resources to mission, vision, and values. It is big on description and cautious on theory. Most managers can read it, understand it, and apply it." —James Perkins, senior vice president and chief personnel officer, Federal Express "In this book, Paul Green shows why the competency approach is proving to be such an effective tool for organizational and individual development. He also provides a practical guide to using behavioral competencies effectively." —Robert Most, CEO, Mind Garden
"There is no doubt what this books says: behavioral competencies are the way to link human resources to mission, vision, and values. It is big on description and cautious on theory. Most managers can read it, understand it, and apply it." —James Perkins, senior vice president and chief personnel officer, Federal Express "In this book, Paul Green shows why the competency approach is proving to be such an effective tool for organizational and individual development. He also provides a practical guide to using behavioral competencies effectively." —Robert Most, CEO, Mind Garden
"There is no doubt what this books says: behavioral competencies are the way to link human resources to mission, vision, and values. It is big on description and cautious on theory. Most managers can read it, understand it, and apply it." —James Perkins, senior vice president and chief personnel officer, Federal Express "In this book, Paul Green shows why the competency approach is proving to be such an effective tool for organizational and individual development. He also provides a practical guide to using behavioral competencies effectively." —Robert Most, CEO, Mind Garden
