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Making Technology Investments Profitable: ROI Road Map from Business Case to Value Realization

Making Technology Investments Profitable: ROI Road Map from Business Case to Value Realization


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About the Book

A guide to getting the crucial business case right?every time Showing professionals how to calculate the value of typical budgeting and funding requests quickly and easily, Making Technology Investments Profitable, Second Edition applies the "Value Realization" process, using proven strategies that maximize the business payoff from IT projects. Filled with case studies, this innovative book enables managers to confidently quantify, in a matter of minutes, the true business value of funding a desired project. New edition explains how to proactively manage the conversion of a business case's value promise to its value realization Includes dozens of new case studies on realizing maximum value from IT enabled investments from various industries and around the world New checklists and tables A dedicated Web site containing additional material, case studies, chat rooms, and blogs on the value-realization process The Second Edition provides senior executives, project managers, and technical staff with new insights on how to get the crucial business case right, while also explaining how to proactively manage the conversion of the business case's value promise into the value reality of a completed project.

Table of Contents:
Preface to the Second Edition xv Acknowledgments xvii Introduction xix Part One Understanding Value Leaks: Major Threats to Program Success 1 Chapter 1 Why Value Leaks Torpedo Program Success 5 Chapter 2 Being “On-Value”: The Essential Third Pillar of Investment Success 15 Part Two Flushing Out Value Leaks: A Guided Journey 19 Chapter 3 Avoiding Half-Right “Fixes” 21 Chapter 4 Introducing the Value Practices Audit 25 Chapter 5 Evaluating Value Practice Areas 33 Chapter 6 Shifting the Mind-Sets of Management: The Key Fix for Value Leaks 63 Part Three Plugging Value Leaks: Success Begins Here 85 Chapter 7 Finding the Best Quick Wins 87 Part Four Getting The Business Case Right 95 Chapter 8 How to Recognize a Trustworthy Business Case 97 Chapter 9 The Importance of Good Processes for Value Realization 105 Chapter 10 Defining: Steps 1, 2, and 3 to Building Better Business Cases 113 Chapter 11 Assessing: Steps 4, 5, and 6 to Building Better Business Cases 131 Chapter 12 Delivering: Step 7 to Building Better Business Cases 153 Chapter 13 Finding Hidden Value That Others Miss 161 Chapter 14 Handling Intangibles: The Emotional Enigma of Value Realization 173 Chapter 15 Using ROI Storytelling to Drive Home the Message 191 Chapter 16 Selecting: Prioritizing Programs with Confidence and Ease 197 Chapter 17 Tracking: Making Sure Benefits Get Realized 219 Appendix Sample Business Case 227 Glossary 267 Bibliography 275 About the Author 279 Index 281

About the Author :
JACK M. KEEN is the Value Analytics Leader with Infosys Consulting, the consulting arm of Infosys Technologies, Ltd., a leading global player in consulting and IT services. Mr. Keen has over twenty-five years of management consulting experience, including the past eighteen years as a value realization advisor to major global firms. Having completed hundreds of value realization engagements for clients based in over twenty countries on four continents, he is recognized worldwide as a thought leader in creating and delivering high-impact value realization approaches for major transformation programs. He is a charter member of Infosys's global thought leadership team responsible for developing enhanced value realization approaches. A prolific author and accomplished speaker, he can be reached at JackMKeen@gmail.com.


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Product Details
  • ISBN-13: 9780470194003
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 236 mm
  • No of Pages: 320
  • Returnable: N
  • Sub Title: ROI Road Map from Business Case to Value Realization
  • Width: 160 mm
  • ISBN-10: 0470194006
  • Publisher Date: 10 May 2011
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 28 mm
  • Weight: 566 gr


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