About the Book
W.E. Deming's name is synonymous with Total Quality Management. Deming began his career in the US Government Service, where his application of statistical principles to clerical operations in the 1940 population census led to six-fold productivity improvements in some processes. As a result, Deming started to run statistical courses to explain his methods. Although his ideas were well-received by engineers, management were unconvinced. It was when Deming was sent to Japan that his ideas received the recognition they deserved. He was invited to lecture at the Union of Japanese Scientists and Engineers (JUSE) after its formation in 1946. His principles of TQM were formulated in these lectures, and were enthusiastically endorsed by Japanese businesses. In 1956 Deming was awarded the Shewhart medal by the American Society for Quality Control. Four years later, the Japanese Emperor awarded him the Second Order of the Sacred Treasure. Deming is recognized as putting Japan on the road to leadership in international business and industry. It was not until the 1970s, however, that Deming started to make an impact in the West.
Heads of leading businesses began to consult with him, and an NBC television documentary entitled 'If Japan Can, Why Can't We?' broadened his audience still further. Throughout the 1980s various books were written by others to document and explain his work. His own book Out of the Crisis was published in 1986 and he was awarded the National Medal of Technology in America the following year. In 1987, the British Deming Association was formed to spread awareness of the Deming philosophy. This collection gathers together the key material to enable students and researchers to explore the impact of Deming's ideas. The set includes a new introduction and an extensive annotated bibliography, making this an invaluable research resource.
Table of Contents:
Volume I Part 1: Deming: a selection of writings 1. W. E. Deming, 'The Chi-test and curve fitting', Journal of the American Statistical Association, 29, 188, 1934, pp. 372-382. 2. W. E. Deming, and G. J. Glasser, 'A markovian analysis of the life of newspaper subscriptions', Management Science, 14, 6, 1968, B283-B293. 3. 'Dr. W. Edwards Deming - the statistical control of quality', Quality, 19, February 1980, pp. 38-41. 4. 'Dr. W. Edwards Deming - the statistical control of quality Part II', Quality, 19, March 1980, pp. 34-36. 5. W. E. Deming, 'A system of profound knowledge', in J.F. Leonard, ed., The New Philosophy for K-12 Education: a Deming Framework for Transforming America's Schools, (Milwaukee, WI: ASQC Quality Press, 1996), pp. 309-318. Part 2: Deming and the statisticians 6. B. Blankenship and P. B. Petersen, 'W. Edwards Deming's mentor and others who made a significant impact on his views during the 1920s and 1930s', Journal of Management History, 5, 8, 1999, pp. 454-467. Part 3: Deming: evaluation of the ideas 7. A. Hodgson, 'Deming's never-ending road quality', Personnel Management, 19, 7, 1987, pp. 40-44. 8. M. Walton, 'Deming's Parable of the Red Beads', Across the Board, 24, 2, 1987, pp. 43-48. 9. J. S. Hunter, 'Statistical quality technology', Philosophical Transactions of the Royal Society of London, Series A Mathematical and Physical Sciences, 327, 1989, pp. 599-604. 10. J. F. Leonard, 'Applying Deming's principles to our schools', South Carolina Business, 11, 1991, pp. 82-87. 11. P. Senge, 'Building learning organizations', Journal for Quality and Participation, March 1992, 30-40. 12. I. T. G. Lambert, Out of the Crisis with George, Mises, and Deming, vol. booklet W3, (Salisbury, Wiltshire: British Deming Association, 1993). 13. P. R. Scholtes, Learning and Leadership, vol. booklet W4, (Salisbury, Wiltshire: British Deming Association, 1994). 14. R.P. Anjard, Understanding and applying Deming's primary concept of 'profound knowledge', Training for Quality, 3, 3, 1995, pp. 8-12. 15. J. Richardson and J. Roumasset, 'Sole sourcing, competitive sourcing, parallel sourcing: mechanisms for supplier performance', Managerial and Decision Economics, 16, 1, 1995, pp. 71-84. 16. H. R. Neave, 'I shall teach ... the theory of a system and cooperation', Training for Quality, 4, 4, 1996, pp. 25-31. 17. L. D. McNary, 'The system of profound knowledge: a revised profile of managerial leadership', Leadership and Organization Development Journal, 18, 5, 1997, pp. 229-235. 18. H. R. Neave, 'There's nothing normal about SPC!', Training for Quality, 5, 3, 1997, pp. 106-111. 19. P. M. Edwards, 'Deming
