Administration
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
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Administration

Administration


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About the Book

This book covers the syllabus for the SQA award of Administration at Intermediate 2 and Higher level. This award has approximately 80 hours of information technology content at each level and approximately 40 hours of administrative activity and theory at each level. The book concentrates on the following * An introductory theory section for each topic * Short graded practical activities and exercises * Short theoretical written questions. The use of graded practical exercises, activities and written questions will use progressive steps to encourage students to develop the higher order skills necessary at Higher level in both administrative tasks and information technology. A With Answers version is also available (0340 905603).

Table of Contents:
Section 1: Administrative Services 1 Working Effectively 2 The Work Environment 3 Meetings 4 Recruitment and Selection 5 Customer Service 6 Functional Departments 7 Travel 8 Information and Decision Making Section 2: Information Technology 9 ICT: Its Uses and Impact 10 Wordprocessing 11 E-diary and the Internet 12 Spreadsheets 13 Databases 14 Presentation Software

About the Author :
Ann Hackston (Central College of Commerce) is currently seconded to SQA. She was a writer and Qualifications Design Team member for the rewriting of the last 2 revisions of HN Administration. Margaret Darroch (Senior Lecturer) currently at SQA, was responsible for the design, development and administration of NC courses in Administration and other courses.


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Product Details
  • ISBN-13: 9780340905616
  • Publisher: Hachette Learning
  • Publisher Imprint: Hodder Gibson
  • Height: 276 mm
  • Spine Width: 16 mm
  • Width: 214 mm
  • ISBN-10: 0340905611
  • Publisher Date: 31 Mar 2006
  • Binding: Paperback
  • Language: English
  • Weight: 952 gr


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