Using Communication Technology
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Using Communication Technology: Creating Knowledge Organizations

Using Communication Technology: Creating Knowledge Organizations


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About the Book

Communication technology not only changes the face of organizations, but can support organizations in their strive to become learning organizations. In Using Communication Technology, Bettina BA chel examines the relationship between information technology and organizations from a range of perspectives, and highlights the managerial implications stemming from this relationship. * From an individual perspective, she investigates knowledge workers criteria in choosing various communication technologies * From an organizational perspective, she examines the relationship between new communication technologies and structural characteristics of organizations, with particular reference to centralization, hierarchy of authority, the role of middle management and participation of knowledge workers in decision making * From a processual perspective, she discusses the contribution of information technology for organizational learning Analysis is based on theoretical work in organizational studies, management and computer science, and draws upon case studies from companies in Europe and Asia. This book provides managers with guidelines for individual choice among communication media and goes on to suggest means of evaluating the outcome of communication technology strategy. The author shows how organizational use of communication technologies can lead the way towards the creation of knowledge organizations.

Table of Contents:
Communication Technology and Organizations Knowledge Worker's Choices of Communication Technology Communication Technology and Organizational Design Communication Technology and Organizational Learning Communication Technology and Success Dynamic Model of Communication Technology and Organizations

About the Author :
BETTINA BAuCHEL is Professor of Strategy and Organization at IMD, and was previously a faculty member at the Asian Institute of Technology, where she was founding director of the Asian Case Clearing House. Her research interests are e-business strategy, communication technology employment, organizational learning and strategic alliances. She has worked as a consultant in private and public companies in Asia and Europe, including ABB, UBS, AT&T, WHO and Telephone Organization of Thailand. She has co-edited a number of books, including Organizational Learning: The Competitive Advantage of the Future ( with G. Probst).

Review :
'This book investigates an area that currently appeals greatly to researchers both in management and information systems. Bettina's approach to examining the relation between the new communication technology and organizations from the viewpoint of information-processing is both comprehensive and insightful...the book is well researched and the empirical findings of particular interest. All in all, this is a timely book that will no doubt contribute significantly to research in this area.' - Soumitra Dutta, The Roland Berger Chaired Professor of E-Business and IT, Dean of Technology and e-Learning, INSEAD


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Product Details
  • ISBN-13: 9780333985670
  • Publisher: Palgrave Macmillan
  • Binding: Digital (delivered electronically)
  • Sub Title: Creating Knowledge Organizations
  • ISBN-10: 0333985672
  • Publisher Date: 01 May 2001
  • Language: English


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