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Home > Business and Economics > Business and Management > Operational research > Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management
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Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management

Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management


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About the Book

This volume announces the results of a major survey of knowledge management practice within some of the most influential companies in the world, by an influential management consultancy group. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practice, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. This book draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organization, illustrated with case studies of best practice and common pitfalls.

Table of Contents:
Why Knowledge is Important Knowledge Pull Required Buckman Labs John Deere Knowledge Character Building Subjectivity: Reading from the Same Page Oticon Transferability: Knowledge on the Move Aisin Aw Embeddedness: Mining a Rich Vein Outokumpu Self-reinforcement: Starting the Chain Reaction Skandia Perishability: Riding the Roller Coaster Intel Spontaneity: Sparking Profits Fuji Xerox Kicking off a Knowledge Management Program Coming to terms with the Knowledge Economy

About the Author :
JURGEN KLUGE is Director of the Dusseldorf office of McKinsey & Company. - WOLFRAM STEIN is a Principal in McKinsey & Company's Global Business Technology Office. - THOMAS LICHT is Associate Principal, McKinsey & Co., Munich. - According to Business Week MCKINSEY & COMPANY is by far the most influential consulting firm in the world.

Review :
'[Explains] a potentially vague topic in a structured way...Summaries at the end of each chapter reinforced the points made and the case studies throughout helped illustrate the theory...I found the survey thought-provoking...it would be of greatest relevance and interest to medium to larger companies.' - Financial Adviser


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Product Details
  • ISBN-13: 9780333963760
  • Publisher: Palgrave MacMillan
  • Publisher Imprint: Palgrave Macmillan
  • Height: 235 mm
  • No of Pages: 213
  • Sub Title: The McKinsey Global Survey of Knowledge Management
  • ISBN-10: 0333963768
  • Publisher Date: 27 Jul 2001
  • Binding: Hardback
  • Language: English
  • Returnable: Y
  • Width: 155 mm


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