Supervision
Supervision: Concepts and Practices of Management, International Edition (with Management Central Printed Access Card)

Supervision: Concepts and Practices of Management, International Edition (with Management Central Printed Access Card)


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About the Book

SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, INTERNATIONAL EDITION, 11E helps readers develop the key supervisory skills that will make the difference in today's rapidly changing business world. This comprehensive, single source for supervision success combines proven, traditional management principles and up-to-the-minute leadership insights with innovative, everyday practices and proven skill-building applications. The latest edition taps into the author's wealth of first-hand business experience to explore some of today's most pressing business topics, including globalization, managing through economic turbulence, transitional and temporary workers, virtual employees, technology and its effects on supervision, outsourcing and downsizing, diversity, and ethics. Readers experience, rather than simply read about, today's supervisory challenges as captivating cases as well as new video cases from actual well-known organizations throughout the text place students into the role of supervisor. Exercises and memorable examples help them better understand and refine interpersonal communication, decision-making, conflict resolution and the other supervisory skills most important for leading individuals and teams to success.

Table of Contents:
PART I: SUPERVISORY MANAGEMENT OVERVIEW. 1. Supervising in Uncertain Times. 2. The Managerial Functions. Part I Cases. PART II: SUPERVISORY ESSENTIALS. 3. Communication: The Vital Link in Supervisory Management. 4. Motivational Principles as Applied to Supervision. 5. Solving Problems: Decision Making and the Supervisor. 6. Positive Discipline. Part II Cases. PART III: PLANNING AND ORGANIZING. 7. Supervisory Planning. 8. Supervisory Organizing at the Departmental Level. Part III Cases. PART IV: STAFFING. 9. The Supervisor and Employee Recruitment, Selection, Orientation, and Training. 10. Performance Management: Apprising, Coaching, Promoting and Compensating. Part IV Cases. Part V: LEADING. 11. Supervisory Leadership and the Management of Change. 12. Managing Work Groups: Teamwork, Morale, and Counseling. 13. Supervising a Diverse Workforce. Part V Cases. PART VI: CONTROLLING. 14. Fundamentals of Controlling. 15. Resolving Conflicts in the Workplace. Part VI Cases. Glossary. Index.

About the Author :
Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.

Review :
PART I: SUPERVISORY MANAGEMENT OVERVIEW. 1. Supervising in Uncertain Times. 2. The Managerial Functions. Part I Cases. PART II: SUPERVISORY ESSENTIALS. 3. Communication: The Vital Link in Supervisory Management. 4. Motivational Principles as Applied to Supervision. 5. Solving Problems: Decision Making and the Supervisor. 6. Positive Discipline. Part II Cases. PART III: PLANNING AND ORGANIZING. 7. Supervisory Planning. 8. Supervisory Organizing at the Departmental Level. Part III Cases. PART IV: STAFFING. 9. The Supervisor and Employee Recruitment, Selection, Orientation, and Training. 10. Performance Management: Apprising, Coaching, Promoting and Compensating. Part IV Cases. Part V: LEADING. 11. Supervisory Leadership and the Management of Change. 12. Managing Work Groups: Teamwork, Morale, and Counseling. 13. Supervising a Diverse Workforce. Part V Cases. PART VI: CONTROLLING. 14. Fundamentals of Controlling. 15. Resolving Conflicts in the Workplace. Part VI Cases. Glossary. Index.


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Product Details
  • ISBN-13: 9780324590906
  • Publisher: Cengage Learning, Inc
  • Publisher Imprint: South-Western
  • Height: 254 mm
  • No of Pages: 604
  • Spine Width: 19 mm
  • Weight: 1055 gr
  • ISBN-10: 0324590903
  • Publisher Date: 01 Mar 2009
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Concepts and Practices of Management, International Edition (with Management Central Printed Access Card)
  • Width: 202 mm


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