Creative Proc Management

Now you can offer your students the coverage of three books in one as PROCESS MANAGEMENT: CREATING VALUE ALONG THE SUPPLY CHAIN balances coverage of Process Management, Operations Management (OM), and Supply Chain Management (SCM). The book presents a unique focus on the eight key supply chain processes, with chapters devoted to each of these well-known concepts to form the strong foundation and solid understanding your students need today. The book combines coverage of both strategic and operational issues with an emphasis on the tools and techniques most important to your students for process design and management. Contemporary topical coverage addresses supply chain and e-business applications with appropriate coverage of both manufacturing and service theory and applications. A balanced, thorough coverage of essential topics highlights inventory, JIT, quality, customer and information flow management, and service operations while a unique focus on a value-adding approach throughout the supply chain links the processes of suppliers, the focal company, and its customers. Also included are 21 teaching cases appearing in the textbook's five sections, appropriate for both undergraduate and graduate classes. This mix of process and service applications and management theory offers you much more than any other text of its kind for a process-oriented approach that truly meets the needs of future or practicing professionals. The student CD is bound into the book and contains all of the cases and chapter 16.

Review :
" the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow." " The depth of subtopics covering inventory management is comprehensive The clarity of the writing is excellent." "? the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow." "? The depth of subtopics covering inventory management is comprehensive ? The clarity of the writing is excellent." "a] the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow." "a] The depth of subtopics covering inventory management is comprehensive a] The clarity of the writing is excellent." "the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow." "The depth of subtopics covering inventory management is comprehensive The clarity of the writing is excellent." "' the authors give adequate coverage of important process management issues. I like the content coverage outlined in the table of content especially the addition of Lean Production Systems and Supply Chain Integration. [The text is] well written, excellent examples, and strong logic flow." "The chapters sequence in a logical way. The book provides good opening quotes. The cases are well-tailored to the text. Discussion questions are thought-provoking. End-of-chapter exercises provide a good review of the text material.""[Process Management: Creative Value Along the Supply Chain] is one of the few textbooks that covers a comprehensive breadth of process management topics in depth, and addresses the major challenges in this area. Since supply chain management is essentially process-oriented, it is a good idea to have a textbook using process as a central theme to link various aspects of supply chain. This book also will be of interest to managers involved in any of the processes that make up the supply chain." "' The depth of subtopics covering inventory management is comprehensive' The clarity of the writing is excellent."