Workplace Communications: The Basics with NEW MyTechCommLab -- Access Card Package

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products.   Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase.   Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code.   Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase.   -- Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings.   0321912985 / 9780321912985 Workplace Communications: The Basics with NEW MyTechCommLab -- Access Card Package Package consists of: 0205891993 / 9780205891993 NEW MyTechCommLab -- Valuepack Access Card 0321916786 / 9780321916785 Workplace Communications: The Basics  

Table of Contents:
Contents Preface   1  The Keys to Successful Communication: Purpose, Audience, and Tone   Purpose   Audience   Tone   Exercises     2  Workplace Correspondence Memos  and Emails   Business Letters Checklist: Evaluating a Memo or E-mail   Checklist: Evaluating a Business Letter Exercises     3 Effective Visuals: Tables, Graphs, Charts, and Illustrations   Principles of Effective Visuals   Tables   Graphs   Line Graphs   Bar Graphs Charts   Flowcharts   Organizational Charts   Gantt Charts   Circle Charts   Illustrations   Photographs   Drawings   Diagrams   Checklist: Evaluating a Visual   Exercises     4 Short Reports: Page Design, Formats, and Types   Page Design   Report Formats: Memo, Letter, and Booklet   Types of Reports   Incident Report   Progress Report   Recommendation Report   Travel Report   Exercises   Checklist: Evaluating a Memo Report     5 Summaries   Types of Summaries: Descriptive, Informative, and Evaluative   Summarizing Print Sources   Summarizing Nonprint Sources   Checklist:Evaluating a Summary   Exercises     6   Fliers, Brochures, and Newsletters   Fliers   Checklist: Evaluating a Flier   Brochures   Checklist: Evaluating a Brochure   Newsletters   Checklist: Evaluating a Newsletter   Exercises     7  Instructions and Procedure Descriptions   Instructions   Procedure Description   Avoiding Liability   Checklist: Evaluating Instructions and Procedure Descriptions   Exercises     8   Job Application Process: Letter, Résumé, Interview, and Follow-Up   Application Letter   Résumé   Traditional Résumé   Scannable Résumé   Interview   Follow-up   Checklist: Evaluating an Application Letter, Résumé, and Follow-Up   Exercises     9  Oral Presentations: Preparation and Delivery   Preparation   Preliminaries   Rehearsal   Delivery   Introductions and Conclusions   Vocal Factors   Physical Factors   Eye Contact   Presentation Aids   Checklist: Evaluating a Public Speaker   Enthusiasm   Exercises     10 Proposals   Solicited Proposals   Unsolicited Proposals   Internal and External Proposals   Formats of Proposals   Objectives of Proposals   Checklist: Evaluating a Proposal Exercises     11   Long Reports: Format, Collaboration, and Documentation Format   Transmittal Document   Title Page   Abstract   Table of Contents   List of Illustrations   Glossary   Text   Visuals   Pagination   Collaboration   Documentation   Bibliography   Parenthetical Citations   Checklist: Evaluating a Long Report   Exercises     Appendix A: Ten Strategies to Improve Your Style   Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar   Index

About the Author :
George J. Searles is a Professor of Arts & Humanities at Mohawk Valley Community College, specializing in journalism, business/technical writing, contemporary poetry, and Latin. He has also taught at Green Haven State Prison, Binghamton University (where he earned his Ph.D.), New York Institute of Technology, St. Elizabeth’s College of Nursing, Utica College of Syracuse University, and SUNY College of Technology, and on the graduate level for New School University. Currently he is an adjunct instructor of creative writing at Pratt Institute’s upstate campus at the Munson-Williams-Proctor Arts Institute in Utica. He has served on the governing boards of both the Modern Language Association and the North East Modern Language Association, presenting scholarly papers at the annual conventions of those and other such professional organizations. In addition, he has served as a communications consultant to many corporate clients and social services agencies, as well as the National Endowment for the Humanities and the National Science Foundation. Along with numerous articles, reviews, and poems in a broad range of popular and academic periodicals, he has published three volumes of literary criticism from university presses and five editions of Workplace Communications: The Basics, a Pearson textbook used on over 200 campuses here and abroad. The recipient of two SUNY Chancellor’s medals for excellence, he was named the Carnegie Foundation’s “New York State Professor of the Year” in 2002, and the New York State United Teachers’ “Higher Education Member of the Year” in 2003.