Everything You Need to Know at Work: A complete manual of workplace skills

Most of us spend years learning by trial and error how to operate effectively in an office environment. It takes time to master those key communication skills, dealing with office politics, core financial awareness, knowing how to put your case across and effective problem solving - the kind of skills and knowledge acquired gradually and sometimes painfully, through experience, books and the odd training course. Imagine a simply written manual that took all those skills and subjects, and set out the very core essentials that everybody needs to know. The individual suddenly has a huge competitive advantage from an early stage of their working life, while the company has a more productive and effective workforce from day one.  Everything You Need To Know At Work gives you the experience and knowledge that would normally take many months to acumulate, and tells you what to do when you don't know what to do. For Human Resources: It will help you make your staff more efficient and effective at little expense. It's the perfect subsitute for early experience and the ideal platform for ongoing development. For the individual: Tells you simply and clearly everything you need to know to make you competent and confident in a business environment.

Table of Contents:
Contents  Section I : The Basics Integration Office Technology Communication and Correspondance Meetings  Section II : The Skills  Problem Solving  Fact Finding & Constructing a Case Financial Awareness Pitching, Presenting and Verbal Communication  Section III : The People  Working in a Team Managing your Boss Managing your Client Managing Yourself

About the Author :
Ciara Woods joined the Strategic Services section of Accenture’s London office in 1998. She has advised a variety of clients in the consumer goods, media and financial sectors. She also spent several months working for an internet start-up as a marketing manager. Ciara graduated from University College Dublin with a first class honours degree in International Commerce and speaks several languages.

Review :
"It’s like 50 books that you should read, all rolled into one" - Sarah, lawyer, 23 "It helps you get the skills that usually take months, if not years to acquire" - Tom, management consultant, 28 "If you buy one book, it should be this one" - Rosita, investment banker, 25 "I keep going back to it. It gets straight to the point and tells me what I need to know" - Patrick, accountant, 27 "It gives you that extra level of confidence in what you do" - Alex, brand manager, 25