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Home > Society and Social Sciences > Sociology and anthropology > Anthropology > Social and cultural anthropology > Behind the Smile, Second Edition: The Working Lives of Caribbean Tourism
Behind the Smile, Second Edition: The Working Lives of Caribbean Tourism

Behind the Smile, Second Edition: The Working Lives of Caribbean Tourism


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About the Book

Behind the Smile is an inside look at the world of Caribbean tourism as seen through the lives of the men and women in the tourist industry in Barbados. The workers represent every level of tourism, from maid to hotel manager, beach gigolo to taxi driver, red cap to diving instructor. These highly personal accounts offer insight into complex questions surrounding tourism: how race shapes interactions between tourists and workers, how tourists may become agents of cultural change, the meaning of sexual encounters between locals and tourists, and the real economic and ecological costs of development through tourism. This updated edition updates the text and includes several new narratives and a new chapter about American students' experiences during summer field school and home stays in Barbados.

Table of Contents:
Preface 1. Island Tourism 2. Work and Encounters in Tourism 3. The Airport Redcap Wendy Husbands Teller and Money Exchanger Joyann Springer 4. The Hotel Taxi Driver Trevor Mapp Bartender Sylvan Alleyne Guest Services Director Marilyn Cooper Room Attendant (Maid) Sheralyn O'Neale Security Errol Sobers Chef Malcolm Bovell Manager Martin Barrow 5. The Beach Beach Vendor Rosco Roach Hotel Water Sports Zerphyl Greaves Jet-Ski Operator Ricky Hinds Dive Shop Brian Rock 6. The Attractions Cruise-Ship Shore Excursions Rosie Hartmann Island Bus Tours Anderson Hughes Co-Pilot, Atlantis Submarines Michael Walcott Tour Guide, Harrison's Cave Malika Marshall Captain, Jolly Roger Pirate Cruises Dwayne Parry Owner-Operator, Cycling Tours Robert Quintyne 7. The Research and Promotion of Tourism Barbados Hotel and Tourism Association Colin Jordan Chief Research Officer, Ministry of Tourism Everton Gill 8. Conclusion Epilogue: Student Encounters with Tourists and Tourism Acknowledgments Bibliography Index

About the Author :
George Gmelch is Professor of Anthropology at the University of San Francisco and Union College. He has studied Irish Travellers, return migrants, commercial fishermen, Alaska natives, Caribbean villagers and tourism workers, and American professional baseball players. He is the author of eleven books, including (with Sharon Bohn Gmelch) Tasting the Good Life: Wine Tourism in the Napa Valley (Indiana University Press, 2011). He has written two other books on Barbados: Double Passage, which is about return migration, and The Parish behind God's Back: The Changing Culture of Rural Barbados. He has also written widely for general audiences, including the New York Times, the Washington Post, Psychology Today, and Natural History.

Review :
The narratives are thought-provoking and Gmelch's comments are insightful. Everyone in the tourist industry should have this book on their shelves. (Anthropological Quarterly) . . . highly readable, conversational prose. . . . [Gmelch] is deserving of the most positive comparisons with Studs Terkel. (Americas) Highly readable, conversational prose. . . . [Gmelch] is deserving of the most positive comparisons with Studs Terkel. - Amanda Stronza (Americas) Provides extraordinary insight into the personal views of tourism workers in Barbados. . . . [M]ake[s] interesting and sometimes surprising reading. (The Nation (Barbados))


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Product Details
  • ISBN-13: 9780253001238
  • Publisher: Indiana University Press
  • Publisher Imprint: Indiana University Press
  • Edition: New edition
  • Language: English
  • Returnable: 01
  • Sub Title: The Working Lives of Caribbean Tourism
  • Width: 156 mm
  • ISBN-10: 0253001234
  • Publisher Date: 21 Mar 2012
  • Binding: Paperback
  • Height: 235 mm
  • No of Pages: 280
  • Returnable: 01
  • Weight: 440 gr


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