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Home > Society and Social Sciences > Society and culture: general > Cultural and media studies > Media studies > Communication in the Age of Suspicion: Trust and the Media
Communication in the Age of Suspicion: Trust and the Media

Communication in the Age of Suspicion: Trust and the Media


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About the Book

If ever a book was timely, this is it. While politicians, business leaders and other public figures work assiduously to establish their trust credentials, there are almost daily reports in 'old' and 'new' media suggesting, or insinuating, a pervasive and deep seated sense of public distrust in both these same individuals and in the institutions that they represent. This is a fascinating, accessible and very readable book that explores and interrogates the relationship between media and trust. It begins by examining the decline of trust in key institutions and the relationship between Trust Studies and Media Studies. Fourteen international contributions follow, focusing on a variety of genres and examining a number of media forms. Can we speak of The End of Trust? The book concludes by sketching out three emergent themes before considering the implications for media communication and the potential directions for future research in this Age of Suspicion.

Table of Contents:
Acknowledgements Notes on Contributors PART 1: COMMUNICATION IN THE AGE OF SUSPICION The Age of Suspicion; V.Bakir & D.Barlow The decline in trust - An issue of societal concern Overview of book's structure Notes Exploring Relationships between Trust Studies and Media Studies; V.Bakir & D.Barlow Trust studies - The growth of a field What is trust? What does trust do? The emergence of trust studies in media studies? Conclusion Notes PART 2: MEDIA AND EROSION OF TRUST Origins of the Problem of Trust: Propaganda during the First World War; M.Redley Propaganda during the First World War Implications for trust Notes The Erosion of Trust in Australian Public Life; J.Archer Media rhethoric and practice Political public relations and the advantages of political incumbancy The Palmer Report Accountability and responsibility Notes Manufacturing Authenticity in a Small Nation: The Case of Independent Local Radio in Wales; D.Barlow False promises Slippery regulation Tuning for consumption Local no more Conclusion Notes Terrorism and the Microdynamics of Trust; B.Richards Fear and protection The media discourse of terrorism Trust and discourses of terrorism Notes Risk, Advice and Trust: How Service Journalism Fails its Audience; J.Collins Food scares and social rationality Service journalism Food scares as service journalism Risk, trust and public journalism Conclusion Notes 'Trust Me, I'm A Doctor': MMR and the Politics Of Suspicion; C.Critcher The MMR narrative MMR accounts: Three ideal types No news is good news: The role of the media Suspicious minds Conclusion: Beyond reasonable doubt Notes New Media Enterprise in the Age of Suspicion; G.Allard The Internet: Network of networks or virtual supply chain? A life in music Conclusion Notes Trust, Data-mining and Instantaneity: The Creation of the Online Accountable Consumer; A.McStay Social ontology: Trust and its relationship to technology Dataveillance and theoretical implications for trust of CRM strategies Real-time feedback and the commercial environment of instantaneity Conclusion Notes PART 3: MEDIA AND BUILDING TRUST Risk Communication, Television News and Trust Generation: The Utility of Ethos; V.Bakir The risk issue Ethos analysis The use and utility of ethos? Notes The Media's Role in a Transition Society: From Public Lies to Public Trust?; K.Tampere Historical context Trust and society Media and totalitarian society Media and transition society Trust and the media Conclusion Notes Trust in a Time of Crisis: The Mass Media as a Guardian of Trust; A.Mehta Defining trust Studying the mass media as a guardian of trust Case study: Australian medical indemnity policy crisis Discussion and conclusions Notes 'It Was a Mascara Runnin' Kinda Day': Oprah Winfrey, Confession, Celebrity and the Formation of Trust; S.Wilson Celebrity and the ordinary Oprah as confessing subject Celebrity and the engendering of trust Notes Branding Trust: The Ideology of Making Truth Claims Through Interactive Media; J.Jones The promise of technological transcedence Truth claims Exploiting the teleology of young media users Indymedia - The case for trust Low mediation solution Indymedia - The case against trust Big Brother - The case for trust Fear of mediation Big Brother - The case against trust Talk back! Notes The Technology of Distrust; G.Gumpert & S.J.Drucker Probe #1: The truth is what you create Social contract Probe #2: The ceremonial bugler Media and the social contract Probe#3: Verifying the improbable - From Lumiere to Armstrong to Mars The media contract The camera eye Is it real? From restructuring to control Controlling the governed and reading the governing Conclusion Notes PART 4: CONCLUSIONS: TRUST AND THE MEDIA The End of Trust?; V.Bakir & D.Barlow Trust matters Illusory nature of new media Ways forward Notes References Index

About the Author :
VIAN BAKIR is Senior Lecturer in Media, Culture and Communication, Cardiff School of Creative and Cultural Industries, University of Glamorgan, UK. She has published in the fields of environmental risk communication, policy-agenda-setting, dataveillance and ethics, grounded theory and cultural strategy, and European identity and the media. DAVID M BARLOW is Senior Lecturer in Media, Culture and Communication and directs the Centre for Media and Culture in Small Nations at the University of Glamorgan, UK. He is an Honorary Visiting Research Fellow in the School of Critical Enquiry at La Trobe University, and has published widely on community communication and on media in Wales.


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Product Details
  • ISBN-13: 9780230206243
  • Publisher: Palgrave MacMillan
  • Publisher Imprint: Palgrave Macmillan
  • Height: 222 mm
  • Spine Width: 17 mm
  • Weight: 442 gr
  • ISBN-10: 0230206247
  • Publisher Date: 12 Apr 2007
  • Binding: Digital (delivered electronically)
  • Language: English
  • Sub Title: Trust and the Media
  • Width: 142 mm


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