The Department for Business, Innovation and Skills - Bookswagon
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Home > Society and Social Sciences > Society and culture: general > Social and ethical issues > Poverty and precarity > The Department for Business, Innovation and Skills: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence(2009-10 475 House of Commons Papers)
The Department for Business, Innovation and Skills: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence(2009-10 475 House of Commons Papers)

The Department for Business, Innovation and Skills: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence(2009-10 475 House of Commons Papers)


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About the Book

This report examines the experience to date of delivering the debt advice project, and how the overall strategy for support to the over-indebted has been managed. Consumer debt stands at around GBP 1,500 billion, and some 11 per cent of the UK population struggle to manage their debts. The Department for Business, Innovation and Skills shares responsibility for co-ordinating the strategy with the Department for Work and Pensions and the Ministry of Justice, and is responsible for the strategy's evaluation. There has been a complete failure to manage delivery of the strategy. Since 2006, the Department has also managed a project to provide face-to-face advice for those struggling with debt. The GBP 130 million project is funded primarily from the Treasury's Financial Inclusion Fund, and delivered locally by Citizens Advice and other third sector organisations. Whilst greater success has been achieved in managing this particular project, which is delivering more debt advice than planned at a lower cost per person than budgeted, the project is currently unable to meet all the demand from those users it is intended to help. More people could be reached if the Department better understood consumer needs, the effectiveness of different methods of delivering debt advice, and the most efficient ways of providing advice. In addition, much debt advice is already provided by the private sector and the Department needs to consider both the quality of the advice provided and the contribution that private sector advice could make in the future.


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Product Details
  • ISBN-13: 9780215553744
  • Publisher: TSO
  • Publisher Imprint: Stationery Office Books
  • Height: 300 mm
  • No of Pages: 32
  • Sub Title: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence
  • ISBN-10: 0215553748
  • Publisher Date: 08 Apr 2010
  • Binding: Paperback
  • Language: English
  • Series Title: 2009-10 475 House of Commons Papers


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The Department for Business, Innovation and Skills: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence(2009-10 475 House of Commons Papers)
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The Department for Business, Innovation and Skills: helping over-indebted consumers, thirty-first report of session 2009-10, report, together with formal minutes, oral and written evidence(2009-10 475 House of Commons Papers)
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