Interpersonal Communication Book, The Plus NEW MyCommunicationLab with eText -- Access Card Package

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products.   Packages Access codes for Pearson's MyLab & Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase.   Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code.   Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase.   --Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills.  The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.

Table of Contents:
    PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION   1.  Foundations of Interpersonal Communication  Why Study Interpersonal Communication  The Nature of Interpersonal Communication  Elements of Interpersonal Communication   Principles of Interpersonal Communication   Summary  Key Terms  My Communication Lab Explorations Special Features  Test Yourself: What Do You Believe about Interpersonal Communication?  Ethics in Interpersonal Communication: Ethical Questions  Understanding Theory & Research: Communication Theories and Research  Understanding Interpersonal Skills: Mindfulness     2.   Culture and Interpersonal Communication  Culture  Cultural Differences  Principles for Effective Intercultural Communication  Summary  Key Terms  My Communication Lab Explorations Special Features  Test Yourself: Ethnocentrism Scale  Test Yourself: What’s Your Cultural Orientation?  Ethics in Interpersonal Communication: Culture and Ethics  Understanding Theory & Research: Culture Shock  Understanding Interpersonal Skills: Cultural Sensitivity   3.   Perception and the Self and Others in Interpersonal Communication  The Self in Interpersonal Communication  Perception in Interpersonal Communication  Impression Formation  Impression Management: Goals and Strategies  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How’s Your Self-Esteem?  Test Yourself: How Accurate Are You at People Perception?  Ethics in Interpersonal Communication: The Ethics of Impression Management  Understanding Theory & Research: The Just World Hypothesis  Understanding Interpersonal Skills: Other-Orientation     4.   Listening in Interpersonal Communication  The Importance of Listening  The Process of Listening  Listening Barriers  Styles of Effective Listening  Culture, Gender, and Listening  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How Do You Listen?  Ethics in Interpersonal Communication: Ethical Listening  Understanding Theory & Research: Listening to Lying  Understanding Interpersonal Skills: Openness   PART TWO. INTERPERSONAL MESSAGES   5.   Verbal Messages      Principles of Verbal Messages  Guidelines for Using Verbal Messages Effectively  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How Assertive Are Your Messages?  Test Yourself: Can You Distinguish Facts from Inferences?  Ethics in Interpersonal Communication: Lying  Understanding Theory & Research: Theories of Gender Differences  Understanding Interpersonal Skills: Metacommunication   6.   Nonverbal Messages      Principles of Nonverbal Communication      Channels of Nonverbal Communication  Nonverbal Communication Competence  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: Do You Avoid Touch? Test Yourself: What’s Your Time?  Ethics in Interpersonal Communication: Interpersonal Silence  Understanding Theory & Research: Theories about Space  Understanding Interpersonal Skills: Immediacy   7.  Emotional Messages   Principles of Emotions and Emotional Messages  Obstacles to Communicating Emotions  Emotional Competence Emotional Responding  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How Do You Feel about Communicating Feelings?  Ethics in Interpersonal Communication: Motivational Appeals  Understanding Theory & Research: Theories of Emotions  Understanding Interpersonal Skills: Flexibility Handling Anger: A Special Case Illustration Anger Management: SCREAM Before You Scream     8.  Conversational Messages Principles of Conversation   Conversational Disclosure: Revealing Yourself  Organizational Conversation  Everyday Conversations  Summary  Key Terms  My Communication Lab Explorations   Special Features Test Yourself: How Polite Are You?   Test Yourself: How Do You Small Talk?  Ethics in Interpersonal Communication: The Ethics of Gossip  Understanding Theory & Research: Online Relationship Theories  Understanding Interpersonal Skills: Expressiveness   PART THREE. INTERPERSONAL RELATIONSHIPS   9.  Interpersonal Relationships   Relationship Stages   Relationship Theories      Relationship Communication  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: What Is Attractive to You?  Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself  Understanding Theory & Research: Relationship Commitment  Understanding Interpersonal Skills: Empathy    10.  Interpersonal Relationship Types  Friendship Relationships  Love Relationships  Family Relationships  Workplace Communication  The Dark Side of Interpersonal Relationships  Summary  Key Terms  My Communication Lab Explorations   Special Features    Test Yourself: What Kind of Lover Are You?    Test Yourself: Is Violence a part of Your Relationship?  Ethics in Interpersonal Communication: Relationship Ethics  Understanding Theory & Research: Love Styles and Personality  Understanding Interpersonal Skills: Supportiveness    11.  Interpersonal Conflict and Conflict Management  Preliminaries to Interpersonal Conflict  Principles of Interpersonal Conflict  Conflict Management Stages  Conflict Management Strategies  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How Verbally Aggressive Re You?  Ethics in Interpersonal Communication: Ethical Fighting  Understanding Theory & Research: Conflict and Gender  Understanding Interpersonal Skills: Equality      12.  Interpersonal Power and Influence  Principles of Power and Influence  Relationship, Person, and Message Power  Misuses of Power and Influence  Summary  Key Terms  My Communication Lab Explorations   Special Features  Test Yourself: How Powerful Are You?  Test Yourself: How Credible Are You Interpersonally?  Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies  Understanding Theory & Research: Compliance-Gaining Strategies  Understanding Interpersonal Skills: Interaction Management   Glossary of Interpersonal Communication Concepts and Skills References Index Credits