The Interpersonal Communication Book

Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills.  The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.

Table of Contents:
    PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION   1.    Foundations of Interpersonal Communication                 Why Study Interpersonal Communication                 The Nature of Interpersonal Communication                 Elements of Interpersonal Communication                  Principles of Interpersonal Communication                  Summary                 Key Terms                 My Communication Lab Explorations             Special Features                 Test Yourself: What Do You Believe about Interpersonal Communication?                 Ethics in Interpersonal Communication: Ethical Questions                 Understanding Theory & Research: Communication Theories and Research                 Understanding Interpersonal Skills: Mindfulness     2.     Culture and Interpersonal Communication                 Culture                 Cultural Differences                 Principles for Effective Intercultural Communication                 Summary                 Key Terms                 My Communication Lab Explorations                          Special Features                 Test Yourself: Ethnocentrism Scale                 Test Yourself: What’s Your Cultural Orientation?                 Ethics in Interpersonal Communication: Culture and Ethics                 Understanding Theory & Research: Culture Shock                 Understanding Interpersonal Skills: Cultural Sensitivity   3.     Perception and the Self and Others in Interpersonal Communication                 The Self in Interpersonal Communication                 Perception in Interpersonal Communication                 Impression Formation                 Impression Management: Goals and Strategies                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How’s Your Self-Esteem?                 Test Yourself: How Accurate Are You at People Perception?                 Ethics in Interpersonal Communication: The Ethics of Impression Management                 Understanding Theory & Research: The Just World Hypothesis                 Understanding Interpersonal Skills: Other-Orientation     4.     Listening in Interpersonal Communication                 The Importance of Listening                 The Process of Listening                 Listening Barriers                 Styles of Effective Listening                 Culture, Gender, and Listening                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How Do You Listen?                 Ethics in Interpersonal Communication: Ethical Listening                 Understanding Theory & Research: Listening to Lying                 Understanding Interpersonal Skills: Openness   PART TWO. INTERPERSONAL MESSAGES   5.     Verbal Messages                 Principles of Verbal Messages                 Guidelines for Using Verbal Messages Effectively                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How Assertive Are Your Messages?                 Test Yourself: Can You Distinguish Facts from Inferences?                 Ethics in Interpersonal Communication: Lying                 Understanding Theory & Research: Theories of Gender Differences                 Understanding Interpersonal Skills: Metacommunication   6.     Nonverbal Messages                 Principles of Nonverbal Communication                 Channels of Nonverbal Communication                 Nonverbal Communication Competence                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: Do You Avoid Touch?                 Test Yourself: What’s Your Time?                 Ethics in Interpersonal Communication: Interpersonal Silence                 Understanding Theory & Research: Theories about Space                 Understanding Interpersonal Skills: Immediacy   7.    Emotional Messages                 Principles of Emotions and Emotional Messages                 Obstacles to Communicating Emotions                 Emotional Competence                Emotional Responding                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How Do You Feel about Communicating Feelings?                 Ethics in Interpersonal Communication: Motivational Appeals                 Understanding Theory & Research: Theories of Emotions                 Understanding Interpersonal Skills: Flexibility     Handling Anger: A Special Case Illustration     Anger Management: SCREAM Before You Scream     8.    Conversational Messages                Principles of Conversation                      Conversational Disclosure: Revealing Yourself                 Organizational Conversation                 Everyday Conversations                 Summary                 Key Terms                 My Communication Lab Explorations                  Special Features                 Test Yourself: How Polite Are You?                  Test Yourself: How Do You Small Talk?                 Ethics in Interpersonal Communication: The Ethics of Gossip                 Understanding Theory & Research: Online Relationship Theories                 Understanding Interpersonal Skills: Expressiveness   PART THREE. INTERPERSONAL RELATIONSHIPS   9.    Interpersonal Relationships                  Relationship Stages                  Relationship Theories                  Relationship Communication                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: What Is Attractive to You?                 Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself                 Understanding Theory & Research: Relationship Commitment                 Understanding Interpersonal Skills: Empathy    10.    Interpersonal Relationship Types                 Friendship Relationships                 Love Relationships                 Family Relationships                 Workplace Communication                 The Dark Side of Interpersonal Relationships                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: What Kind of Lover Are You?                 Test Yourself: Is Violence a part of Your Relationship?                 Ethics in Interpersonal Communication: Relationship Ethics                 Understanding Theory & Research: Love Styles and Personality                 Understanding Interpersonal Skills: Supportiveness    11.    Interpersonal Conflict and Conflict Management                 Preliminaries to Interpersonal Conflict                 Principles of Interpersonal Conflict                 Conflict Management Stages                 Conflict Management Strategies                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How Verbally Aggressive Re You?                 Ethics in Interpersonal Communication: Ethical Fighting                 Understanding Theory & Research: Conflict and Gender                 Understanding Interpersonal Skills: Equality      12.    Interpersonal Power and Influence                 Principles of Power and Influence                 Relationship, Person, and Message Power                 Misuses of Power and Influence                 Summary                 Key Terms                 My Communication Lab Explorations               Special Features                 Test Yourself: How Powerful Are You?                 Test Yourself: How Credible Are You Interpersonally?                 Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies                 Understanding Theory & Research: Compliance-Gaining Strategies                 Understanding Interpersonal Skills: Interaction Management   Glossary of Interpersonal Communication Concepts and Skills References Index Credits