Volunteers in Hospice and Palliative Care
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Volunteers in Hospice and Palliative Care: A Resource for Voluntary Service Managers

Volunteers in Hospice and Palliative Care: A Resource for Voluntary Service Managers


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About the Book

The book provides comprehensive, practical guidelines on the responsibilities of those who lead, co-ordinate and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers, who often perform difficult and important work. In the United Kingdom alone there are thousands of volunteers in hospice work, a small proportion doing work with patients, and the vast majority doing equally valuable work such as driving, sitting with relatives, manning charity shops and telephones. As a result, Europe, Australia, the United States and Canada are very interested in the United Kingdom's use of volunteers. Aimed primarily at Voluntary Services Managers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams, this updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented in an easily accessible way, using key points, summary panels and checklists. This book will also appeal to the volunteers themselves.

Table of Contents:
1: Derek Doyle: Introduction 2: Steven Howlett: Setting the scene: the landscape of volunteering 3: Dorothy Bates: The management role of the Voluntary Services Manager 4: Steven Howlett: Considering Quality and Measuring Impact 5: Sally-Ann Spencer Gray: The selection of volunteers 6: Sally-Ann Spencer-Gray: The training and education of volunteers 7: Gill Hamilton: The support of volunteers 8: Mark Restall: Volunteering and legal issues 9: Silke Lean and Patricia McDermott: Professionals working as volunteers 10: Steve McCurley and Ros Scott: Ethical Issues for VSMs in Hospice Care 11: Jenny Osterfield: Volunteers working in a bereavement service 12: Ros Scott: Volunteers in a Children's Hospice 13: Rosemary Hanley: Volunteers working in a comprehensive palliative care service in Australia 14: Kathleen Defellippi and Mabuyi Mnguni: Volunteers working in a community palliative care service 15: Suzanne O'Brien and Ellen Wallace: Volunteers working in a tertiary referral teaching hospital 16: Dr Suresh Kumar: Neighbourhood Network in Palliative Care, Kerala, India Glossary Index

About the Author :
Ros Scott has spent her career in cancer and palliative care, having trained originally as a Therapeutic Radiographer. She joined CHAS in 1996 as a Volunteer Co-ordinator, becoming Head of Voluntary Services and Director of Organisational Development in 2007. As director of Organisational Development she has responsibility for Human Resources, Voluntary Services, Learning and Development, Organisational Policy and Change Management. She remains passionate about raising the profile of volunteering and the development of voluntary services in hospices and is recognised for her research and publication in this field. Previously Chair of the Help the Hospices Advisory Panel on Volunteering and the Association of Voluntary Services Managers (the professional association for hospice VSMs), she currently chairs the Association of Children's Hospices Volunteer Managers' Forum.

Review :
`Review from previous edition This refreshingly jargon-free book informs, guides, educates and generally gives clarity to what managing volunteers in palliative care is about and how complex this work really is... I only wish it had been published when I first started!' Volunteering Magazine `Derek Doyle is to be congratulated on producing another excellent volume for palliative are. I think that any palliative care service with volunteers should obtain a copy for their VSM, as a token of support and gratitude.' IAHPC Website `This 223-page text will prove invaluable for new voluntary service managers, and an aid to better management and performance in many established services. Definitely recommended reading.' Centre for Palliative Care Research and Education, Australia


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Product Details
  • ISBN-13: 9780199545827
  • Publisher: Oxford University Press
  • Binding: Paperback
  • Height: 234 mm
  • No of Pages: 245
  • Spine Width: 14 mm
  • Weight: 403 gr
  • ISBN-10: 0199545820
  • Publisher Date: 17 Sep 2009
  • Edition: Revised edition
  • Language: English
  • Returnable: N
  • Sub Title: A Resource for Voluntary Service Managers
  • Width: 156 mm


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