Us vs. Them
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change

Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

A SIMPLER, SMARTER WAY TO MANAGE GENERATIONAL DIFFERENCES IN THE WORKPLACE Forget complex multi-generation models nobody can use! Discover useful solutions rooted in enduring human psychology Improve communication, productivity, loyalty, career planning, and innovation For all executives, HR pros, talent strategists, and entrepreneurs Millennials. Gen X. Boomers. The “Greatest Generation.” How do you get them all working together? It isn’t nearly as complicated as the “experts” claim. You just need to understand one simple dynamic that’s as old as the human race: there’s us, and there’s everyone else.   Jeff Havens clears away the foolishness so often associated with managing multi-generation workplaces, and gives you a simple, sensible framework for resolving every generational issue you’ll ever face.   Havens shows why workplaces have always presented “us vs. them” dynamics based on age and experience, and always will. Then, he offers practical solutions for specific intergenerational issues associated with loyalty, work ethic, innovation, change, and career advancement.   Ready to get past stereotypes and promote vibrant collaboration across all generations? Then you’re ready for Us vs. Them.   For 30 years, discussions about generational differences at work have grown increasingly complex and frustrating. ”Experts” have identified three, four, now even five distinct workplace generations—each allegedly unique and requiring their own management approach. If you buy all that, then it follows that the more generations you bring aboard, the tougher it is to collaborate productively.   But the conventional wisdom is 100% wrong. It isn’t so complicated—or difficult. In Us vs. Them, Jeff Havens offers a simpler, more intuitive model—and most importantly, actionable solutions. Based on his internationally acclaimed keynote presentation, Us vs. Them will simplify your workplace in ways you didn’t think were possible.   Think of two generations, not five: Older, more experienced workers and their Younger, less experienced counterparts. Suddenly, you can frame generational issues more sensibly—and find simple solutions to problems that once seemed intractable.   Us vs. Them addresses the root psychological causes of generational tension at work: causes based in the hardwired human tendency to see others as “one of us” or as “one of them.” This dynamic has existed forever, and it always will. Once you understand it, you can learn to manage it…and when another “new generation” comes along, you’ll be ready for them, too!   Simpler, more effective ways to: Motivate employees of all ages Learn from colleagues who think differently from you Inspire more enthusiasm, loyalty, and productivity, especially among new hires Prevent veteran employees from coasting toward retirement Frame change more successfully Promote innovation Plan succession and advancement Accelerate your own career progress

Table of Contents:
Introduction: Why This Book Needed to Be Written    1   Part One: Simplifying the Picture    11   Chapter 1: Destroying the Four-Generation Myth    13 Generational Differences Throughout the Ages    15 How Marketing Created the “Multigenerational Workforce”    17 So How Does This Relate to the Generational Question?    19 The Four (Totally Invented) Generations in Today’s Workplace    21 The Two Major Problems with the Four-Generation Model    24 Chapter 2: The Two-Generation Model    37 And...Your Point?    38 Generation Us and Generation Them    41 Us vs. Them, the Professional Version    45 How the Us/Them Dynamic Operates    46 Chapter 3 Consolidating Generational Arguments (or, Let the Stereotypes Begin!)    53 Two Visions of the Future        63 Part Two: Solving the Problem    71   Chapter 4: On the Nature of Loyalty and Its Effect on Work Ethic    73 The Importance of Loyalty    75 Are Today’s Younger Workers Really Less Loyal Than Previous Generations?    76 How Is This Possible?    81 What Is Dunbar’s Number, and Why Should I Care?    82 The Rise of the Internet and Its Effect on the Desire for Loyalty    84 The Search for Connection Goes Global    88 So if All This Is True, Why Do Young People Seem Less Loyal?    92 Loyalty Is a Two-Way Street    94 What We Used to Hear About Work, and What We’re Hearing Now    98 What Does This All Mean?    101 So What Can You Do?    106 Chapter 5: On The Pace of Career Advancement (In Any Career)    115 A Secret About Every Old Person You Work With    119 Experience, Experience, Experience    121 The 10,000-Hour Rule (Which Is a Lie but Gets the Point Across Anyway)    123 Advancement Is a Process    125 Quiz: Show Me The Money!!!    126 And Now, Something for Old People    130 The One Thing Technology Can’t Improve    131 How This Causes Tension    134 Advancement Never Stops    135 What You Can Do    140 Chapter 6: On the Tension Between Stasis and Innovation    153 The Reason Old People Like Doing Things the Way They’ve Always Done Them...    156 So Why Are Young People So Eager to Change All the Time?    162 The Causes (and Consequences) of Complacency    166 The Challenge    168 What You Can Do to Inspire Deliberate Practice    170 Chapter 7: Deciding How (or Whether) to Implement a Change    179 What Does Fashion Have to Do with Changes in My Business?    181 Why Some People Resist New Ideas    183 And Now, the Other Side of the Coin    189 So What Can You Do?    193 Chapter 8: From Them to Us    205   Part Three: Key Concepts and Strategies    219   Chapter 9: How to Talk to Someone Significantly Older or More Experienced Than You Are    221 Step 1: Expect Some Condescension from Them    222 Step 2: Let Them Do Most of the Talking    222 Step 3: Praise Anything You Hear That Sounds Intelligent    223 Step 4: Ask a Lot of Questions    223 Step 5: Expect Some Frustration    223 Step 6: Focus on Improving the Business    224 Chapter 10: How to Talk to Someone Significantly Younger or Less Experienced Than You Are    225 Step 1: Expect Some Impatience from Them    226 Step 2: Temper Their Impatience by Showing Them Why They Need to Slow Down    226 Step 3: Expect Them to Become Frustrated and Empathize with Them    227 Step 4: Point Out the Positive Elements of Every Idea Before Focusing on the Negative Elements    227 Step 5: Point Out the Potential Problems    227 Step 6: Empower Your Young or Inexperienced Colleague to Address the Issues Brought Up in Step 5    228 Chapter 11: How Our Motivations Change as We Age    229   Chapter 12: Summary of Main Points    233   Chapter 13: Summary of Strategies    237   Index    241

About the Author :
JEFF HAVENS is one of North America’s most in-demand presenters. His extraordinary ability to deliver high-quality education in an entertaining way has earned him dozens of repeat clients, all of whom appreciate his insistence that education is the only way that we improve at anything, and that we’ll all improve better and faster if we enjoy the learning process. By combining traditional presentation content with the entertainment value of a comedy show, Havens has found enthusiastic audiences in government, academia, small businesses and the Fortune 50, all while still being one of the youngest members of the professional speaking circuit. He is a Phi Beta Kappa graduate of Vanderbilt University and lives in Michigan with his wife, Laura, and their dog, Pancake. For more information, visit www.jeffhavens.com.


Best Sellers


Product Details
  • ISBN-13: 9780134195209
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Pearson FT Press
  • Language: English
  • Sub Title: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change
  • ISBN-10: 0134195205
  • Publisher Date: 27 May 2015
  • Binding: Digital download
  • No of Pages: 272
  • Weight: 1 gr


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change
Pearson Education (US) -
Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    Fresh on the Shelf


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!