Buy The Official VCP5 Certification Guide at Bookstore UAE
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Home > Computing and Information Technology > Computer certification > The Official VCP5 Certification Guide
The Official VCP5 Certification Guide

The Official VCP5 Certification Guide


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

Trust the bestselling Official Cert Guide series from VMware Press to help you learn, prepare, and practice for VCP5 exam success. They are the only VMware authorized self-study books and are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.    **Note to readers**  In March 2013 VMware renamed the VCP5 (VMware Certified Professional on vSphere 5) to VCP5-DCV (VMware Certified Professional on vSphere 5 - Data Center Virtualization). This is the eBook version of the print title. The eBook edition does not provide access to the test engine software or the practice tests that accompany the print book.   The Official VCP5 Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Master VMware VCP510 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks Practice with realistic exam questions on the DVD The Official VCP5 Certification Guide focuses specifically on the objectives for the VCP510 VMware Certified Professional on vSphere 5. VMware Certified Instructor (VCI) Bill Ferguson shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the VCP510 exam, including: Understanding how virtualization can best be integrated into today's real-world IT environments Recognizing what to change, and what to leave alone Planning, installing, configuring, and upgrading vCenter Server and VMware ESXi Planning and configuring vSphere networking and storage Deploying and Administering Virtual Machines and vApps Establishing and Maintaining Service Levels Performing basic troubleshooting Monitoring vSphere implementations Managing vCenter Server alarms Preparing for the future of VMware virtualization   The Official VCP5 Certification Guide is part of a recommended learning path from VMware that includes simulation and hands-on training from authorized VMware instructors and self-study products from VMware Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered worldwide, please visit www.vmware.com/training.   Pearson IT Certification Practice Test minimum system requirements: Windows XP (SP3), Windows Vista (SP2), or Windows 7; Microsoft .NET Framework 4.0 Client; Microsoft SQL Server Compact 4.0; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam   Also available from VMware Press for VCP5 study is The Official VCP5 Certification Guide Premium Edition eBook and Practice Test available exclusively from pearsonITcertification.com. This digital-only certification preparation product combines an eBook with enhanced Pearson IT Certification Practice Test. This integrated learning package: Allows you to focus on individual topic areas or take complete, timed exams Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions Provides unique sets of exam-realistic practice questions Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most  

Table of Contents:
About the Author xix Dedication xx Acknowlegments xxi About the Reviewers xxii Introduction xxiii Chapter 1 Planning, Installing, Configuring, and Upgrading vCenter Server and VMware ESXi 3 “Do I Know This Already?” Quiz 3 Installing and Configuring vCenter Server 6   Identifying Available vSphere and vCenter Server Editions 6   Deploying the vCenter Appliance 9   Installing vCenter Server into a Virtual Machine 14   Sizing the vCenter Server Database 17   Installing Additional vCenter Server Components 17 Installing/Removing vSphere Client Plug-Ins 18   Enabling/Disabling vSphere Client Plug-Ins 19   Licensing vCenter Server 19   Determining Availability Requirements for vCenter Server in a   Given vSphere Implementation 21   Determining Use Cases for vSphere Client and Web Client 22 Installing and Configuring VMware ESXi 22   Performing an Interactive Installation of ESXi 22   Deploying an ESXi Host Using Auto Deploy 24   Configuring NTP on an ESXi Host 26   Configuring DNS and Routing on an ESXi Host 27   Enabling/Configuring/Disabling Hyperthreading 27   Enabling/Sizing/Disabling Memory Compression Cache 28   Licensing an ESXi Host 30 Planning and Performing Upgrades of vCenter Server and VMware ESXi 31   Identifying Upgrade Requirements for ESXi Hosts 31   Identifying Steps Required to Upgrade a vSphere Implementation 32   Upgrading a vSphere Distributed Switch 33   Upgrading from VMFS3 to VMFS5 34   Upgrading VMware Tools 34   Upgrading Virtual Machine Hardware 37   Upgrading an ESXi Host using vCenter Update Manager 39   Determining Whether an In-Place Upgrade Is Appropriate in a Given Upgrade Scenario 42 Securing vCenter Server and ESXi 43   Identifying Common vCenter Server Privileges and Roles 43   System Roles 44   Sample Roles 44   Custom Roles 45   Describing How Permissions are Applied and Inherited in vCenter Server 45   Example 1: Permissions That Apply Directly to an Object Supersede Those That Are Inherited 46   Example 2: If a User Is a Member of More Multiple Groups, the User Is Assigned the Union of the Privileges for Each Group 46   Example 3: User/Role Pairings Applied Directly to an Object Supersede User/ Role Pairings That Are Inherited 47   Example 4: Permissions That Are Applied Directly to a User Supersede Permissions That Are Inherited Through Group Membership 48   Configuring and Administering the ESXi Firewall 49   Enabling Lockdown Mode 50   Configuring Network Security Policies 51   Promiscuous Mode 52   MAC Address Changes 53   Forged Transmits 53      Viewing/Sorting/Exporting User and Group Lists 54   Adding/Modifying/Removing Permissions for Users and Groups on vCenter Inventory Objects 54   Creating/Cloning/Editing vCenter Server Roles 55   Creating Roles 55   Cloning Roles 56   Editing Roles 59   Adding an ESXi Host to a Directory Service 60   Applying Permissions to ESXi Hosts Using Host Profiles 62   Determining the Appropriate Set of Privileges for Common Tasks in vCenter Server 62 Identifying vSphere Architecture and Solutions 62   Identifying Available vSphere Editions and Features 63 Explaining ESXi and vCenter Server Architectures 63   Explaining Private/Public/Hybrid Cloud Concepts 64   Determining the Appropriate vSphere Edition Based on Customer Requirements 66 Summary 67 Chapter 2 Planning and Configuring vSphere Networking 73 “Do I Know This Already?” Quiz 73 Configuring vSphere Standard Switches 76   Identifying vSphere Standard Switch (vSS) Capabilities 76   Creating / Deleting a vSphere Standard Switch 77   Deleting a vSphere Standard Switch 81   Adding / Configuring / Removing vmnics on a vSphere Standard Switch 82   Configuring VMkernel Ports for Network Services 88   Adding / Editing / Removing Port Groups on a vSphere Standard Switch 90   Determining Use Cases for a vSphere Standard Switch 94 Configuring vSphere Distributed Switches 94   Identifying vSphere Distributed Switch Capabilities 95   Creating/Deleting a vSphere Distributed Switch 97   Deleting a vDS 100   Adding/Removing ESXi Hosts from a vSphere Distributed Switch 100   Adding/Configuring/Removing dvPort Groups 104   Adding/Removing Uplink Adapters to dvUplink Groups 108   Creating/Configuring/Removing Virtual Adapters 111   Migrating Virtual Adapters to/from a vSphere Standard Switch 117   Migrating Virtual Machines to/from a vSphere Distributed Switch 119   Determining Use Cases for a vSphere Distributed Switch 123 Configuring vSS and vDS Policies 124   Identifying Common vSS and vDS policies 124   Configuring dvPort Group Blocking Policies 132   Configuring Load Balancing and Failover Policies 133      Load Balancing 134   Network Failover Detection 134   Notify Switches 135   Failback 135   Configuring VLAN Settings 137   Configuring VLAN Policy Settings on a VDS 139   Configuring VLAN Trunking Policies on a VDS 140   Configuring Private VLAN Policy Settings on a vDS 140   Configuring Traffic Shaping Policies 142   Traffic Shaping Policies for vSphere Standard Switches 143   Traffic Shaping Policies for vSphere Distributed Switches 144  Enabling TCP Segmentation Offload support for a Virtual Machine 145   Enabling Jumbo Frames Support on Appropriate Components 147   Enabling Jumbo Frames for VMkernel Interface on a vSS 147   Enabling Jumbo Frames on a vDS 148  Enabling Jumbo Frame Support on Virtual Machines 149   Determining Appropriate VLAN Configuration for a vSphere Implementation 149 Summary 151 Chapter 3 Planning and Configuring vSphere Storage 159 “Do I Know This Already?” Quiz 159 Configuring Shared Storage for vSphere 162   Identifying Storage Adapters and Devices 162   Fibre Channel 163   FCOE 163   iSCSI 164   NAS 164   Identifying Storage Naming Conventions 164   Storage Naming Conventions for Local and SAN 165   Identifying Hardware/Dependent Hardware/Software iSCSI Initiator Requirements 166   Comparing and Contrasting Array Thin Provisioning and Virtual Disk Thin Provisioning 168   Array Thin Provisioning 168   Virtual Disk Thin Provisioning 169   Describing Zoning and LUN Masking Practices 170   Zoning 171   Masking 172   Scanning/Rescanning Storage 172   Identifying Use Cases for FCOE 173   Creating an NFS Share for Use with vSphere 174   Connecting to a NAS Device 175   Enabling/Configuring/Disabling vCenter Server Storage Filters 177   Configuring/Editing Hardware/Dependent Hardware Adapters 179   Enabling/Disabling Software iSCSI Initiator Settings 180   Configuring iSCSI Port Binding 181   Enabling/Configuring/Disabling iSCSI CHAP 183   Determining Use Cases for Hardware/Dependent Hardware/Software iSCSI Initiator 185   Determining Use Cases for and Configuring Array Thin Provisioning 186 Configuring the Storage Virtual Appliance for vSphere 186   Defining the VSA Architecture 187   Configuring ESXi Hosts as VSA Hosts 188   Configuring the Storage Network for the VSA 189   Deploying/Configuring the VSA Manager 189   Administering VSA Storage Resources 190   Administering VSA Clusters 191   Administering VSA Datastores 191   Administering VSA Cluster Membership 191   Determining Use Case for Deploying the VSA 192   Determining Appropriate ESXi Host Resources for the VSA 192 Creating and Configuring VMFS and NFS Datastores 193   Identifying VMFS and NFS Datastore Properties 193   Identifying VMFS-5 Capabilities 195   Creating/Renaming/Deleting/Unmounting a VMFS Datastore 195   Mounting/Unmounting an NFS Datastore 205   Extending/Expanding VMFS Datastores 209   Extending VMFS Datastores 209   Expanding VMFS Datastores 213   Upgrading a VMFS-3 Datastore to VMFS-5 218  Placing a VMFS Datastore in Maintenance Mode 220   Selecting the Preferred Path for a VMFS Datastore 221   Disabling a Path to a VMFS Datastore 223   Determining Use Cases for Multiple VMFS and NFS Datastores 224   Determining Appropriate Path Selection Policy for a VMFS Datastore 224 Summary 225 Chapter 4 Deploying and Administering Virtual Machine and vApps 235 “Do I Know This Already?” Quiz 235 Creating and Deploying Virtual Machines 238   Identifying Capabilities for Virtual Machine Hardware Versions 238   Identifying VMware Tools Device Drivers 240   Identifying Methods to Access and Use Virtual Machine Console 240   Identifying Virtual Machine Storage Resources 242   Placing Virtual Machines in Selected ESXi Hosts/Clusters/Resource Pools 243   Configuring and Deploying a Guest OS Into a New Virtual Machine 243   Creating/Converting Thin/Thick Provisioned Virtual Disks 245   Configuring Disk Shares 246   Installing/Upgrading/Updating VMware Tools 249   Configuring Virtual Machine Time Synchronization 251   Converting a Physical Machine Using VMware Converter 252   Importing a Supported Virtual Machine Source Using Vmware Converter 255   Modifying Virtual Hardware Settings Using VMware Standalone Converter 256   Configuring/Modifying Virtual CPU and Memory Resources According to OS and Application Requirements 256   Configuring and Modifying Virtual Machine CPU 257   Configuring and Modifying Virtual Machine Memory 258   Configuring/Modifying Virtual NIC Adapter and Connecting Virtual Machines to Appropriate Network Resources 260   Determining Appropriate Datastore Locations for Virtual Machines Based on Application Workloads 261 Creating and Deploying vApps 262   Identifying vApp Settings 262   Options 262   Start Order 266   vServices 267   Creating/Cloning/Exporting a vApp 267   Adding Objects to an Existing vApp 274  Editing vApp Settings 274   Configuring IP Pools 274   Suspending/Resuming a vApp 276   Determining When a Tiered Application Should Be Deployed as a vApp 276 Managing Virtual Machine Clones and Templates 277   Identifying the vCenter Server, Managed ESXi Hosts, and Virtual Machine Maximums 278   Identifying Cloning and Template Options 280   Cloning an Existing Virtual Machine 281   Creating a Template from an Existing Virtual Machine 282   Deploying a Virtual Machine from a Template 285   Updating Existing Virtual Machine Templates 287   Deploying Virtual Appliances and/or vApps from an OVF Template 290   Importing and /or Exporting an OVF Template 293   Determining the Appropriate Development Methodology for a Given Virtual Machine Application 295 Administering Virtual Machines and vApps 295   Identifying Files Used by Virtual Machines 295   Identifying Locations for Virtual Machine Configuration Files and Virtual Disks 297   Identifying Common Practices for Securing Virtual Machines 300   Hot Extending a Virtual Disk 301   Configuring Virtual Machine Options 303   General Options 304   vApp Options 304   VMware Tools 305   Power Management 306   Advanced 306   Configuring Virtual Machine Power Settings 307   Configuring Virtual Machine Boot Options 308   Configuring Virtual Machine Troubleshooting Options 309   Assigning a Storage Policy to a VM 310 Verifying Storage Policy Compliance for Virtual Machines 312   Determining When an Advanced Virtual Machine Parameter is Required 312   Adjusting Virtual Machine Resources (shares, limits and reservations) Based on Virtual Machine Workloads 313 Summary 313 Chapter 5 Establishing and Maintaining Service Levels 323 “Do I Know This Already?” Quiz 323 Creating and Configuring VMware Clusters 326   Describing DRS Virtual Machine Entitlement 326   Creating/Deleting a DRS/HA Cluster 327   Adding/Removing ESXi Hosts from a DRS/HA Cluster 328   Adding or Removing Virtual Machines from a DRS/HA Cluster 334   Configuring Storage DRS 335   Configuring Enhanced vMotion Compatibility 340   Monitoring a DRS/HA Cluster 342   Configuring Migration Thresholds for DRS and Virtual Machines 342   Configuring Automation Levels for DRS and Virtual Machines 344   Creating VM-Host and VM-VM Affinity Rules 346   Enabling/Disabling Host Monitoring 350   Enabling/Configuring/Disabling Virtual Machine and Application Monitoring 351   Enabling/Configuring/Disabling Virtual Machine Monitoring 351   Enabling/Configuring/Disabling Application Monitoring 352   Configuring Admission Control for HA and Virtual Machines 353   Admission Control 354   Admission Control Policy 354   Determining Appropriate Failover Methodology and Required Resources for an HA Implementation 357   Host Failures the Cluster Tolerates 357   Percentage of Cluster Resources as Failover Spare Capacity 358   Specify Failover Hosts 358 Planning and Implementing VMware Fault Tolerance 358   Identifying VMware Fault Tolerance Requirements 359   Configuring VMware Fault Tolerance Networking 360   Enabling/Disabling VMware Fault Tolerance on a Virtual Machine 361   Testing an FT Configuration 362   Determining Use Case for Enabling VMware Fault Tolerance on a Virtual Machine 362 Creating and Administering Resource Pools 363   Describing the Resource Pool Hierarchy 363   Defining the Expandable Reservation Parameter 364   Creating/Removing a Resource Pool 365   Configuring Resource Pool Attributes 367   Adding/Removing Virtual Machines from a Resource Pool 368   Determining Resource Pool Requirements for a Given vSphere Implementation 368   Evaluating Appropriate Shares, Reservations, and Limits for Resource Pool Based on Virtual Machine Workloads 368   Cloning a vApp 369 Migrating Virtual Machines 373   Identifying ESXi Host and Virtual Machine Requirements for vMotion and Storage vMotion 373   ESXi and VM Requirements for vMotion 373   ESXi and VM Requirements for Storage vMotion 375   Identifying Enhanced vMotion Compatibility CPU Requirements 376   Identifying Snapshot Requirements for vMotion/Storage vMotion Migration 377   Migrating Virtual Machines Using vMotion/Storage vMotion 378   Migrating a VM Using vMotion 378   Migrating a VM’s Files Using Storage vMotion 382   Configuring Virtual Machine Swap File Location 384   Migrating a Powered-Off or Suspended Virtual Machine 386   Utilizing Storage vMotion Techniques 387     Backing Up and Restoring Virtual Machines 388   Identifying Snapshot Requirements 389   Creating/Deleting/Consolidating Virtual Machine Snapshots 389   Installing and Configuring VMware Data Recovery 395   Creating a Backup Job with VMware Data Recovery 396   Performing a Test and Live Full/File-Level Restore with Vmware Data Recovery 397   Determining Appropriate Backup Solution for a Given vSphere Implementation 397 Patching and Updating ESXi and Virtual Machines 398   Identifying Patching Requirements for ESXi Hosts and Virtual Machine Hardware/Tools 398   Creating/Editing/Removing a Host Profile from an ESXi Host 398   Attach/Apply a Host Profile to an ESXi Host or Cluster 402   Performing Compliance Scanning and Remediation of an ESXi Host Using Host Profiles 405   Installing and Configuring vCenter Update Manager 406   Configuring Patch Download Options 411   Creating/Editing/Deleting an Update Manager Baseline 412   Attaching an Update Manager Baseline to an ESXi Host or Cluster 415   Scanning and Remediating ESXi Hosts and Virtual Machine Hardware/Tools Using Update Manager 416 Summary 417 Chapter 6 Performing Basic Troubleshooting 423 “Do I Know This Already?” Quiz 423 Performing Basic Troubleshooting for ESXi Hosts 426   Identifying General ESXi Host Troubleshooting Guidelines 426   Learn How to Access Support Mode 426   Know How to Retrieve Logs 429   Troubleshooting Common Installation Issues 431   Troubleshooting Boot Order 432   Troubleshooting License Assignment 432   Troubleshooting Plug-Ins 433   Monitoring ESXi System Health 433   Exporting Diagnostic Information 435 Performing Basic vSphere Network Troubleshooting 439   Verifying Network Configuration 440   Verifying a Given Virtual Machine Is Configured with the Correct Network Resources 441   Troubleshooting Virtual Switch and Port Group Configuration Issues 442   Troubleshooting Physical Network Adapter Configuration Issues 443   Identifying the Root Cause of a Network Issue Based on Troubleshooting Information 444 Performing Basic vSphere Storage Troubleshooting 445   Verifying Storage Configuration 445   Troubleshooting Storage Contention Issues 448   Troubleshooting Storage Over-Commitment Issues 450   Excessive Reservations Cause Slow Host Performance 450   Path Thrashing Causes Slow Performance 450   Troubleshooting iSCSI Software Initiator Configuration Issues 451   Troubleshooting Storage Reports and Storage Maps 451   Storage Reports 451   Storage Maps 453   Identifying the Root Cause of a Storage Issue Based on Troubleshooting Information 454 Performing Basic Troubleshooting for HA/DRS Clusters and vMotion/Storage vMotion 455   Identifying HA/DRS and vMotion Requirements 455   Verifying vMotion/Storage vMotion Configuration 456   Verifying vMotion Configuration 456   Verifying HA Network Configuration 457   Verifying HA/DRS Cluster Configuration 458   Troubleshooting HA Capacity Issues 459   Troubleshooting HA Redundancy Issues 459   Interpreting the DRS Resource Distributing Graph and Target/Current Host Load Deviation 460   Troubleshooting DRS Load Imbalance Issues 462   Troubleshooting vMotion/Storage vMotion Migration Issues 462   Interpreting vMotion Resource Maps 463   Identifying the Root Cause for a DRS/HA Cluster or Migration Issue Based on Troubleshooting Information 463 Summary 465 Chapter 7 Monitoring vSphere Implementation and Managing vCenter Alarms 471 “Do I Know This Already?” Quiz 471 Monitoring ESXi, vCenter Server, and Virtual Machines 474   Describing How Tasks and Events are Viewed in vCenter Server 474   Viewing by Object Selected in Console Pane 475   Showing Only Object Entries 476   Filtering by Keyword 477   Identifying Critical Performance Metrics 477   Explaining Common Memory Metrics 478   Explaining Common CPU Metrics 484   Explaining Common Network Metrics 484   Explaining Common Storage Metrics 485   Comparing and Contrasting Overview and Advanced Charts 485   Configuring SNMP for vCenter Server 487   Configuring Active Directory and SMTP Settings for vCenter Server 488   Configuring Active Directory Settings for vCenter 488   Configuring SMTP Settings for a vCenter Server 489   Configuring vCenter Server Logging Options 491   Creating a Log Bundle 492   Creating/Editing/Deleting a Scheduled Task 495   Configuring/Viewing/Printing/Exporting Resource Maps 500   Starting/Stopping/Verifying vCenter Service Status 503   Starting/Stopping/Verifying ESXi Host Agent Status 505   Configuring vCenter Server Timeout Settings 506   Monitoring/Administering vCenter Server Connections 507   Creating an Advanced Chart 508   Determining Host Performance Using Resxtop and Guest Perfmon 510   Determining Host Performance Using Resxtop 510   Determining Host Performance Using Guest Perfmon 514   Given Performance Data, Identifying the Affected vSphere Resource 514 Creating and Administering vCenter Server Alarms 515   Listing vCenter Default Utilization Alarms 516   Listing vCenter Default Connectivity Alarms 516   Listing Possible Actions for Utilization and Connectivity Alarms 517   Creating a vCenter Utilization Alarm 518   Creating a vCenter Connectivity Alarm 521   Configuring Alarm Triggers 524   Configuring Alarm Actions 525   For a Given Alarm, Identifying the Affected Resource in a vSphere Implementation 525 Summary 526 Chapter 8 What Do I Do Now? 533 Scheduling the Test 533 Comparing Your Knowledge to the VCP510 Exam Blueprint Objectives 534 Studying the Questions at the End of Each Chapter and on the Bonus Material 535 Taking the Mock Exam on the VMware Website 536 The Day of the Test 536 Sending Me an Email When You Pass 537 Appendix A Answers to the “Do I Know This Already?” Quizzes and Chapter Review Questions 539 TOC, 9780789749314, 7/12/2012  

About the Author :
Bill Ferguson, VCI (3,4,5), VCP (3,4,5), CCSI, and MCT has been in the computer industry for more than 20 years. Originally in technical sales and IT consulting with Sprint, he made his transition to Certified Technical Trainer in 1997 with ExecuTrain. He now runs his own company, Parallel Connections, as an independent contractor and consultant based in Birmingham, Alabama, working worldwide for most of the national training companies and some regional training companies. In addition, he has written and produced many technical training videos and books. Bill’s aspiration is as follows: “My job is to understand the material so well that I can make it easier for others to learn than it was for me to learn. Toward that end, I strive to provide an effective learning environment whether in person, in print, or online.”


Best Sellers


Product Details
  • ISBN-13: 9780132965620
  • Publisher: Pearson Education (US)
  • Publisher Imprint: VMWare Press
  • Language: English
  • ISBN-10: 0132965623
  • Publisher Date: 01 Jul 2012
  • Binding: Digital (delivered electronically)


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
The Official VCP5 Certification Guide
Pearson Education (US) -
The Official VCP5 Certification Guide
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

The Official VCP5 Certification Guide

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!