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Simulation Student CD for Professional Front Office Management (FOMS)
Simulation Student CD for Professional Front Office Management (FOMS)

Simulation Student CD for Professional Front Office Management (FOMS)


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Simulation Student CD for Professional Front Office Management (FOMS)

Format: CD-ROM

About the Book

For courses in Hotel Operations, Front Office Management, Revenue Management, Hotel Sales and Marketing, Hospitality Management Information Systems, and Managerial Accounting in the Hospitality Industry.

 

A one-of-a-kind, this simulation solves the Front Office Management/Property Management System training dilemma. Consisting of five Front Office categories, users build hands-on experience with revenue management; reservation management; guest stay information; guest departure and payment; and accounting and financial summaries. Developed by a team of experienced professionals, this cutting-edge program features twenty-four lessons of increasing complexity. Each lesson has been extensively field-tested and provides the learner with a real-world, interactive learning experience.

 

 

Please take a tour of our CD-ROM-based product by visiting:  www.prenhall.com/foms



Table of Contents:
I. Revenue Management

Lesson 1: Main             Enter Occupancy Forecast Data

Lesson 1: Advanced     Estimate Future Rooms Revenue

Lesson 2: Main             Manage Group Block Data

Lesson 2: Advanced    Modify ADR Estimates

 

II. Reservation Management

Lesson 3: Main             Make Individual Room Reservations

Lesson 3: Advanced    Modify Individual Room Reservations

Lesson 4: Main             Make Group “Master” Reservations

Lesson 4: Advanced    Modify Group “Master” Reservations

Lesson 5: Main             Learn Revenue Management Principles

Lesson 5: Advanced    Determine Room Rates to Be Charged

 

III. Guest Stay Information

Lesson 6: Main             Update Room Status Reports

Lesson 6: Advanced    Schedule Room Attendants

Lesson 7: Main             Assign Guests to Specific Rooms

Lesson 7: Advanced    Make Alternate Room Assignments

 

IV. Guest Departure and Payment

Lesson 8: Main             Post Folio Charges

Lesson 8: Advanced    Adjust Folio Charges

Lesson 9: Main             Split Charges and Close Folios

Lesson 9: Advanced    Manage Guest Payment Disputes

 

V. Accounting and Financial Summaries

Lesson 10: Main           Balance and Close Out a Shift

Lesson 10: Advanced  Balance a Full Day’s Shift Reports

Lesson 11: Main           Reconcile a Guest Ledger

Lesson 11: Advanced  Reconcile a City Ledger

Lesson 12: Main           Complete a Manager’s Daily

Lesson 12: Advanced   Assess Competitive Set Data

 

Please take a tour of our CD-ROM-based product by visiting:  www.prenhall.com/foms

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Product Details
  • ISBN-13: 9780131352315
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Pearson
  • Height: 137 mm
  • Spine Width: 14 mm
  • Width: 189 mm
  • ISBN-10: 0131352318
  • Publisher Date: 18 Feb 2009
  • Binding: CD-ROM
  • Language: English
  • Weight: 91 gr

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Simulation Student CD for Professional Front Office Management (FOMS)
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Simulation Student CD for Professional Front Office Management (FOMS)
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