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What Is Six Sigma?

What Is Six Sigma?


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About the Book

Six Sigma is a system for improving the quality of organizational processes, and has become one of the most widely discussed and reported trends in business since 1998. This volume is a brief, 98-page, "One-Minute Manager"-style book for employees (not managers) describing what Six Sigma is, why companies are implementing it, why employees should care and how employees can make it a success in their organization. Designed to be given out to every employee in an organization that has decided to implement Six Sigma, the book is based on "The Six Sigma Way" by Pande, Neuman and Cavanagh.

Table of Contents:
What is Six Sigma? Why Companies are Implementing Six Sigma: The GE Story What Six Sigma May Look Like in Your Organization Your Role in Six Sigma Quality A Word to The Skeptics (Is Six Sigma Really Different?) The Six Themes of Six Sigma: (2 pages on overview and 2 pages on each topic) The Five-Step Roadmap to Six Sigma Implementation (2 pages on overview and 2 pages on each topic) Applying Six Sigma in A Service Environment (2 pages) The Tools of Six Sigma (1 page on each of 10 basic tools)

About the Author :
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide


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Product Details
  • ISBN-13: 9780071381857
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Professional
  • Height: 224 mm
  • No of Pages: 96
  • Spine Width: 7 mm
  • Width: 147 mm
  • ISBN-10: 0071381856
  • Publisher Date: 16 Nov 2001
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Weight: 142 gr


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