The Trainer’s Support Handbook: A Guide to Managing the Administrative Details of Training

Most books on training focus on how to prepare classroom materials and lesson plans, and how to be a good presenter. However, a 1999 survey of 200 training professionals conducted by author Jean Barbazette's company, The Training Clinic, found that 26% to 51% of their time was spent on administrative tasks relating to training: scheduling training events; registering and confirming attendance at training events; preparing training rooms for instruction; evaluating the success of training efforts; and marketing training internally. "The Training Coordinator's Handbook" is the first book that focuses on these tasks - "the other 50%" of a trainer's workload -that happen outside the classroom. The Handbook makes life easier for training professionals with dozens of tools, job aids and guidelines that make these tasks simpler and faster. The book should appeal to training managers, trainers and full-time training coordinators bogged down in administrative details and responsibilities, or who want help with the important planning issues every trainer must deal with, such as developing an overall plan for training in the organization and determining who needs training and in what areas. Based on a public workshop offered by The Training Clinic entitled "Today's Effective Training Coordinator", the book provides helpful tools for speeding up tasks such as: selecting and hiring training vendors or internal subject matter experts; marketing training internally; registering participants; scheduling and setting up classrooms; and following up after training to see if the training was effective or what additional training needs remain.

Table of Contents:
Introduction. Chapter 1: Help! How to Prioritize Training Responsibilities and Keep Your Sanity. Chapter 2: How to Get Support for the Training Department. Chapter 3: How to Assess Training Needs. Chapter 4: How to Select Training Programs and Packages Employees Want to Use. Chapter 5: How to Select and Coach Subject Matter Experts as Internal Trainers. Chapter 6: How to Keep Training Courses Up to Date. Chapter 7: How to Hire a Consultant or External Trainer. Chapter 8: How to Begin to Market Training Internally. Chapter 9: How to Publicize Training Events. Chapter 10: How to Set Up and Maintain Your Company's Training Web Site. Chapter 11: How to Smoothly Administer Training Events. Chapter 12: How to Set Up Off-Site Training Events. Chapter 13: Set Up and Run a Corporate Resource Center. Chapter 14: Show Me the Money: Budgeting for Training. Chapter 15: How to Evaluate and Demonstrate the Success of Training. Appendix A: Training Department Audit. Appendix B: Training Resources. Appendix C: Five Steps of Adult Learning.

About the Author :
Jean Barbazette is the President of The Training Clinic. Seal Beach, California, a training consulting firm she founded in 1977. Jean and a field staff of 12 present hundreds of public and inhouse workshops nationally on train-the-trainer techniques each ear. Barbazette's bestselling directmail book, "Successful New Employee Orientation" was published by Pfeiffer & Company in 1994. Her book was nominated by Human Resource Executive Magazine as the product/book of the year for 1994. The Society for Human Resource Management (SHRM) gave the book an "Honorable Mention" in its 1994 competition for book of the year.