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Home > Business and Economics > Business and Management > Management and management techniques > The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems
The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems

The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems


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About the Book

This tool kit is aimed at saving consultants time and money, as it makes their work with clients more effective. Each tool is designed to solve a common consulting problem, such as how to facilitate change in a company or how to improve overall performance. There are woksheets, exercises and questionnaires which can be downloaded from the Web and customized by the consultant to fit individual client needs. The book covers areas such as managing and leading change, organizational initiatives, assessing team and organizational functioning, improving relationships between departments, and creating problem solving techniques.

Table of Contents:
Assessment Questionnaires to Study Your Client's Needs. Does Your Client's Business Strategy Make Sense? How Motivating Is Your Client's Organization? What Does a Team Need to Improve? Is It a Learning Organization? Does Your Client's Strategic Plan Give Them the Competitive Edge? What Makes Teams Effective? Why Isn't the Team Making Decisions? How Do Your Client's View Their Organization's Performance. What Needs Changing in Your Client's Organization? What Are Your Client's Leadership Competencies? What Are Your Client's Coaching Strengths? Have your Clients Update Their Job Requirements Recently? Are Your Making Effective Contact with Your Client? How-To Guides for Solving Your Client's Problems. How to Plan and Analyze Surveys. How to Make Appropriate Use of Four Organizational Assessment Tools. How to Coach Employees through Change. How to Initiate and Manage Change. How to Involve People in Decisions That Affect Them. How to Motivate Others. How to Move Your Client from Training to Performance Improvement. How to Develope Startegic Plans Based on Strategic Vision. How to Identify Performance Problems in an Organization. How to Increase the Value of Performance Improvement Interventions. How to Lead Effective Meetings. How to Conduct a Performance Analysis. How to Develop and implement an Evaluation Strategy. How to Move a Team from Stage to Stage. How to Implement Performance Improvement Step-by-Step. Intervention Activities to Increase Your Client's Effectiveness. Probing Team Issues Before They Become Problems. Discussing Organizational Change. Dealing with Management Resistance. Solving a Team Puzzle. Interpreting Personality Differences. Learning about Change. Creating a Team-Building Olympics. Stimulating Creative Thinking. Gathering and Analzying Data. Balancing Change and Stability. Building Coaching Success. Making Meetings Better. Practicing coaching Skills. Setting Ground Rules for Successful Teamwork. Exchanging Expectations. Enhancing Team Dialogue. Achieving a Positive change Climate.

About the Author :
Dr. Mel Silberman (Princeton, NJ) is a best-selling author of training and development books and professor of adult and organizational development at Temple University.


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Product Details
  • ISBN-13: 9780071362610
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Professional
  • Height: 234 mm
  • No of Pages: 354
  • Spine Width: 24 mm
  • Width: 185 mm
  • ISBN-10: 0071362614
  • Publisher Date: 16 Nov 2000
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Weight: 656 gr


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The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems
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