Managing Operations Across the Supply Chain

Managing Operations Across the Supply Chain is the first book to offer a global, supply chain perspective of operations management – a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. It reflects three key shifts in operations management:1.From a focus on the internal system to a focus on the supply chain2.From a local focus to a global focus3.From an emphasis on tools and techniques to an emphasis on systems, people, and processes

Table of Contents:
Managing Operations Across the Supply Chain, 1st Edition, Swink/Melnyk/Cooper/HartleySection I Supply Chain: A Perspective for Operations Management1. Introduction to Managing Operations Across the Supply Chain2. Operations and Supply Chain StrategySection II Foundations of Operations Management3. Managing Processes and Capabilities Supplement: Process Mapping and Analysis4. Product/Process Innovation5. Manufacturing and Service Process Structures6. Managing Quality Supplement: Quality Improvement Tools7. Understanding Inventory Fundamentals8. Lean SystemsSection III Integrating Relationships Across the Supply Chain9. Customer Management10. Supply Management11. Logistics ManagementSection IV Planning for Integrated Operations Across the Supply Chain12. Demand Planning: Forecasting and Demand Management Supplement: Advanced Forecasting and Tracking Models13. Sales and Operations Planning14. Independent Demand Inventory Management15. Materials and Resource Requirements PlanningSection V Managing Change in Supply Chain Operations16. Project Management Supplement: Advanced Methods for Project Scheduling17. Evolving Business Models and Change Drivers in the Supply Chain

About the Author :
Morgan Swink is Professor, Eunice and James L. West Chair of Supply Chain Management, and Executive Director of the Center for Supply Chain Innovation at the Neeley School of Business, Texas Christian University. He holds a BS in Mechanical Engineering from Southern Methodist University, an MBA from the University of Dallas, and a PhD in Operations Management from Indiana University. Before becoming a professor, Dr. Swink worked for 10 years in a variety of manufacturing and product development positions at Texas Instruments Incorporated. He has co-authored three books and published over 75 articles in a variety of academic and managerial journals. Dr. Swink is formerly the Co-Editor in Chief for the Journal of Operations Management and past president of the Decision Sciences Institute. Steven Melnyk is Professor of Operations Management at Michigan State University. Dr. Melnyk obtained his undergraduate degree from the University of Windsor and his doctorate from the Ivey School of Business, the University of Western Ontario. He has co-authored 17 books focusing on operations and the supply chain and has published 90 refereed articles in numerous international and national journals. He is Associate Editor for the Journal of Business Logistics. He also is a member of the editorial advisory board for the Production and Inventory Management Journal, the Journal of Supply Chain Management, and the International Journal of Production Research. Dr. Melnyk is co-editor (North America) for the Journal of Humanitarian Logistics and Supply Chain Management. Dr. Melynk has consulted with over 60 companies. He has also served as a member of the APICS Board of Directors (20142016) and the APICS leadership team (2015). Associate Professor in the Department of Marketing and Supply Chain Management at Michigan State University. He is co author of three texts on distribution and logistics, including World Class Logistics: The Challenge of Managing Continuous Change published by the Council of Logistics Management and Strategic Marketing Channel Management published by McGraw Hill. His research has focused on logistics best practices in customer service and in performance measurement. He also served for four years on the Executive Board of the International Customer Service Association as Head of the Research and Education Committee. Janet L. Hartley is Professor and Director of the Supply Chain Management Institute of the Department of Management at Bowling Green State University. She received her BS in Chemical Engineering from the University of Missouri-Rolla, and the MBA and PhD degrees in Business Administration from the University of Cincinnati. Prior to graduate school, she developed new products and designed new manufacturing processes for the Clorox Company. She has published over 28 articles on supply management and supply chain management. She serves as an associate editor for the Journal of Operations Management, Journal of Business Logistics, and Journal of Supply Chain Management.