Measuring and Managing Knowledge by Arthur Bell - Bookswagon
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Measuring and Managing Knowledge

Measuring and Managing Knowledge


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About the Book

"Measuring and Managing Knowledge" provides a framework for managing and maximizing the return on intellectual capital. Like any emerging field, knowledge management has so far been hobbled by a lack of clarity on key questions: What do we mean by "knowledge"? How can it be measured and managed? How can return on knowledge (ROK) be maximized? To answer these questions, the authors avoid the obtuse language of sociology and economics in favor of plain talk. They weave the central insights of the growing body of knowledge management literature and their own research into a clear, compelling story of what knowledge management is at present and will become in the years ahead.

Table of Contents:
The parameters of knowledge management; the knowledge-based economy; paradigms for knowledge management; knowledge management principles; knowledge management at work in organizations; perspectives on measuring knowledge; measuring return on knowledge; electronic tools for managing knowledge; implementing knowledge management; the future of knowledge management.

About the Author :
Arthur A. Bell, Jr., is a registered professional engineer with more than 15 years' experience designing HVAC systems. Mr. Bell has also been involved in the design of plumbing systems, fire protection systems, and construction field engineering-mechanical systems. He has taught ASHRAE HVAC classes, as well as contractor training courses. A member of ASHRAE, ASPE, NFPA, AEI, and NSPE, he is a resident of Monaca, Pennsylvania.


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Product Details
  • ISBN-13: 9780071181198
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Professional
  • Height: 229 mm
  • Spine Width: 13 mm
  • Width: 178 mm
  • ISBN-10: 0071181199
  • Publisher Date: 16 Jun 2001
  • Binding: Paperback
  • Language: English
  • Weight: 363 gr


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