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Statistical Quality Control

Statistical Quality Control


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About the Book

Table of Contents:
Part 1 Some historical points: the meaning of quality; the guild system and the factory system; the beginnings of scientific management; two major contributors to the science of quality assurance; quality assurance science and World War II; Japan's return as a world class industrial power; three phases of evolution in Japanese management; 1980-1990 - the United States awakens; to give it a name; US awards for quality and productivity improvement; quality system standards and standardization; the Baldridge criteria and ISO9000 requirements; an apology to those not mentioned. Part 2 The US quality management movement of the 1980s: the quality cultural revolution; W. Edwards Deming's 14 points; some of the management contributions of J.M. Juran; names used to describe the quality management movement; total means total; a definition of total quality management; the core elements; putting the pieces together. Part 3 Some basic tools: structured quality problem analysis; the seven basic tools of statistical process control (SPC); process flow charts; cause and effect (CE) diagram. (Part contents).


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Product Details
  • ISBN-13: 9780071142489
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Education (ISE Editions)
  • Edition: Revised edition
  • Weight: 1181 gr
  • ISBN-10: 0071142487
  • Publisher Date: /03/1996
  • Binding: Hardback
  • Height: 230 mm


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Statistical Quality Control
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Statistical Quality Control
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