About the Book
Presents a conceptual framework to help students recognize and meet international operations management challenges. This work is sutiable for use as a primary text in global operations management or as a supplement to a broader operations management course. It features: learning within and across organizations, co-ordinating international infrastructure and response to exchange rate fluctuations; a selection of Harvard Business School and other cases; and readings by scholars such as Porter, Deming, Hamel and Hofstede which aim to help students relate the cases to broader operations issues.
Table of Contents:
CHAPTER 1: INTRODUCTIONCHAPTER 2: OPERATIONS IN GLOBAL BUSINESS STRATEGYTextCASES:-- "Case Studies in Global Competition: Patterns of Success and Failure," Michael R. Cvar in COMPETITION IN GLOBAL INDUSTRIES, Michael E. Porter Editor, Harvard Business School Press, 1986 -- "PW Minor and Son" by Eric Mankin under the supervision of M. Therese Flaherty, HBS, 1986 -- "Note on the U.S. Footwear Industry" by Eric Mankin under the supervision of M. Therese Flaherty, HBS, 1986 -- "Kodak Business Images Systems Division," by Keith Cerny and Andrew Bartmess under the supervision of Steven C. Wheelwright and M. Therese Flaherty, HBS, 1992 -- "Applichem (A)" by M. Therese Flaherty, HBS, 1986 -- "GE/RCA Consumer Electronics: The GE Brand Television Decision" by Timothy C. Wright under the supervision of Edward W. Davis, HBS, 1988 READINGS: -- Bartlett, Christopher and Sumantra Ghoshal, "Managing across Borders: New Strategic Requirements," SLOAN MANAGEMENT REVIEW, 1987 -- C. K. Prahalad and Gary Hamel, "The Core Competence of the Corporation," HBS, 1990 CHAPTER 3: IMPROVING INTERNATIONAL OPERATIONS PERFORMANCE Text CASES: -- "Learners as Producers: Hyundai Heavy Industries, the World's Largest Shipbuilder," by Alice Amaden, JOURNAL OF MANUFACTURING AND OPERATIONS MANAGEMENT, 1989-- "Small Group Activity at Musashi Semiconductor Works," by William H. Davidson, SLOAN MANAGEMENT REVIEW, 1982-- "Building a Strategic Alliance: The Hermosillo Experience as a Ford-Mazde Proving Ground," by Robert W. Haigh, THE COLUMBIA JOURNAL OF WORLD BUSINESS, 1992-- "Chaparral Steel: Rapid Product and Process Development," by Gil Preuss under the supervision of Dorothy Leonard-Barton, HBS,1992-- "The Cyclone Grinder" by Laurie Poklop under the direction of Peter Lawrence, Corporate Design Foundation, Boston 1991READINGS;-- Jaikumar, Ramchandran, "Post-Industrial Manufacturing," HARVARD BUSINESS REVIEW, 1986-- Krafcik, John F., "Triumph of the Lead Production System," SLOAN MANAGEMENT REVIEW, 1988CHAPTER 4: COORDINATING INTERNATIONAL SUPPLY NETWORKSTextCASES:-- "Emerson Electric Company ACP Division: The Fan Subpack Sourcing Decision," by Edward W. Davis, U. of Virginia 1993-- "CCT: Costs and Disruptions in the International Supply Chain," by David Levy, 1994-- "Sport Obermeyer, Ltd.," by Janice H. Hammond and Ananth Raman, HBS, 1994-- "Honeywell Pace (A)," by Kasra Ferdows, INSEAD, 1994-- "Hewlett-Packard: DeskJet Printer Supply Chain (A)," by Laura Rock Kopczak and Hau L. Lee, Stanford University Department of Industrial Engineering and Engineering Management, 1994 READINGS:-- Hau L. Lee and Corey Billington, "Managing Supply Chain Inventory: Pitfalls and Opportunities," SLOAN MANAGEMENT REVIEW, 1992--C.K. Prahalad and Yves Doz, "An Approach to Strategic Control in MNCs," SLOAN MANAGEMENT REVIEW, 1981CHAPTER 5: EXPLORING GLOBAL PRODUCT AND PROCESS OPPORTUNITIESTextCASES:-- "International Sourcing at Intercon," by Eric Mankin under the supervision of Therese Flaherty, HBS, 1991-- "Intercon Japan," by Kazuhiro Mishina under the supervision of Therese Flaherty, HBS, 1991-- "The Global Iron Proposal (A)," by M. Therese Flaherty with assistance of Barbara Feinberg, HBS, 1991-- "The Global Iron Proposal (B)," by M. Therese Flaherty with the assistance of Barbara Feinberg, HBS, 1991-- "Ruentex Industries Ltd, and Liz Claiborne Inc.," by Jill S. Dalby under the supervision of Therese Flaherty, HBS, 1990-- "Liz Claiborne and Ruentex: Building the Relationship," by Jill S. Dalby under the supervision of M. Therese Flaherty, HBS, 1990READINGS:-- Michael E. McGrath and Richard W. Hoole, "Manufacturing's New Economies of Scale," HARVARD BUSINESS REVIEW, 1992-- Perlmutter, Howard, "The Tortuous Evolution of the Multinational Corporation, " COLUMBIA JOURNAL OF WORLD BUSINESS, 1969-- M. Therese Flaherty, "Coordinating International Manufacturing and Technology," in COMPETITION ON GLOBAL INDUSTRIES, ed. Michael E. Porter, Harvard Business School Press, 1986